Your Keywords:
   
 
   
 
   
 

Be there for our customers

As part of this team, you’ll be the first port of call for our customers. The friendly voice on the other end of the phone, answering queries and offering support whenever needed. Whether it’s dealing with amendments or cancellations, you’ll always strive to achieve shining standards of service for each and every call.

Latest opportunities

Please swipe to see more...

Senior Data Information Architect

Leeds City Centre Permanent View and apply

Progress Chaser - Hangar Manchester

Hangar, Manchester Airport Permanent View and apply

Senior Duty Manager - Arrecife, Fuerteventura & Gran Canaria

Arrecife / Lanzarote Permanent View and apply

Customer Service Advisor

Ensuring a fantastic service from booking to departure, our Customer Service Advisors are there to help our customers with any pre-holiday queries.


View jobs

Customer Service Team Leader

Our Team Leaders provide support, lead, coach and motivate our Customer Service Advisor teams to deliver a fantastic service at all times.


View jobs

Operations Manager

With oversight and management of service delivery, our Operations Managers are responsible for driving excellence across the Customer Service division.


View jobs

Our locations

You could work at our Head Office in Leeds, or even at home. Wherever you’re based you’ll be supported by a team of experienced customer services professionals.

Our values

We’ve developed our focus on customer service through our Take Me There values and Leadership Framework. And we focus on delivering these values at all times.


Explore more

Rewards

At Jet2, we appreciate the hard work of our Customer Services team and reward excellent performance.


Explore more

Training

As part of our team, you’ll receive training so you can deal with our customers’ queries in the best possible way. This training will cover everything, from delivering our famously friendly service, to seeing queries through to the end. Our training will give you all the tools you need to deliver a VIP experience.

We Are One Team

News and Insights

Please swipe to see more...

The Festive Job Hunt: Is Christmas the Right Time to Make a Career Move?

As Christmas approaches, many of us shift our focus to festive celebrations, family gatherings, and holiday planning. However, it’s also the perfect moment to think about your career goals for...

Read More

A Day in the Life of an Agile Delivery Lead

Leigha Castro, has been at Jet2 for 2 years and is an Agile Delivery Lead within E-Commerce, part of Application Development. Here she shares what a typical day looks like...

Read More

There is still a place for Cover Letters!

Glen Catchpole is the Talent Acquisition Partner for our Commercial teams at Head Office. He’s been with us for over 3 years and has over 15 years’ experience working for...

Read More