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Be there for our customers

As part of this team, you’ll be the first port of call for our customers. The friendly voice on the other end of the phone, answering queries and offering support whenever needed. Whether it’s dealing with amendments or cancellations, you’ll always strive to achieve shining standards of service for each and every call.

Latest opportunities

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Part Time Warehouse Operatives: Weekend Working

Middlewich Permanent View and apply

Customer Service Executive - Jet2holidays

Home Working Permanent View and apply

Virtual Roadshow - A320 Series Training Pilots

Various Permanent View and apply

Customer Service Advisor

Ensuring a fantastic service from booking to departure, our Customer Service Advisors are there to help our customers with any pre-holiday queries.

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Customer Service Team Leader

Our Team Leaders provide support, lead, coach and motivate our Customer Service Advisor teams to deliver a fantastic service at all times.

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Operations Manager

With oversight and management of service delivery, our Operations Managers are responsible for driving excellence across the Customer Service division.

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Our locations

You could work at our Head Office in Leeds, or even at home. Wherever you’re based you’ll be supported by a team of experienced customer services professionals.

Our values

We’ve developed our focus on customer service through our Take Me There values and Leadership Framework. And we focus on delivering these values at all times.

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At Jet2, we appreciate the hard work of our Customer Services team and reward excellent performance.

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As part of our team, you’ll receive training so you can deal with our customers’ queries in the best possible way. This training will cover everything, from delivering our famously friendly service, to seeing queries through to the end. Our training will give you all the tools you need to deliver a VIP experience.

We Are One Team

News and Insights

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Jet2 Women in Tech

“I am Elizabeth, and I have worked at Jet2 for almost 4 years. I started has a Test Analyst and then progressed into my current role as a Release Engineer....

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Preparing for a job interview

Glen Catchpole is the Talent Acquisition Partner for our Commercial teams at Head Office. He’s been with us for over two years and has over 15 years’ experience working for...

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CV Tips from the Recruitment Team

Here is the first part in a series of articles written by our experts in the Jet2holidays and Recruitment Team. The first is written by our Talent Acquisition Manager,...

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