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Be there for our customers

As part of this team, you’ll be the first port of call for our customers. The friendly voice on the other end of the phone, answering queries and offering support whenever needed. Whether it’s dealing with amendments or cancellations, you’ll always strive to achieve shining standards of service for each and every call.

Latest opportunities

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Customer Experience Data Analyst

Leeds City Centre Permanent View and apply

Ramp Agents - Alicante

Alicante Permanent Intermittent View and apply

A Licensed Mechanic - Leeds Line

Leeds Bradford Airport Permanent View and apply

Customer Service Advisor

Ensuring a fantastic service from booking to departure, our Customer Service Advisors are there to help our customers with any pre-holiday queries.


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Customer Service Team Leader

Our Team Leaders provide support, lead, coach and motivate our Customer Service Advisor teams to deliver a fantastic service at all times.


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Operations Manager

With oversight and management of service delivery, our Operations Managers are responsible for driving excellence across the Customer Service division.


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Our locations

You could work at our Head Office in Leeds, or even at home. Wherever you’re based you’ll be supported by a team of experienced customer services professionals.

Our values

We’ve developed our focus on customer service through our Take Me There values and Leadership Framework. And we focus on delivering these values at all times.


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Rewards

At Jet2, we appreciate the hard work of our Customer Services team and reward excellent performance.


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Training

As part of our team, you’ll receive training so you can deal with our customers’ queries in the best possible way. This training will cover everything, from delivering our famously friendly service, to seeing queries through to the end. Our training will give you all the tools you need to deliver a VIP experience.

We Are One Team

News and Insights

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A new starter’s guide to getting the most out of a new job

Anna Mitchell is part of the Talent Sourcing team for Head Office and Commercial teams. She has written previous blog posts on Updating your LinkedIn Profile: How to get noticed,...

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Finding the right company for you – Researching Company Culture & Values

Matt Walkley is the Talent Acquisition Partner for our IT and Technology teams in Head Office and has 18 years of recruitment experience covering IT, Finance and Education. Here he...

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Updating your LinkedIn profile: How to get noticed

Whether you’re aiming for career advancement, networking opportunities, or simply showcasing your skills, keeping your LinkedIn profile updated is key! Anna Mitchell is a Talent Sourcing Specialist here at Jet2.com...

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