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Keeping everything running smoothly overseas

Our Holidays Operations cover a varied range of teams, all working together to ensure every single one of our customers has a VIP experience throughout their holiday. That includes the valued assistance of our Customer Helpers in-resort and our incredibly popular, innovative Free Resort Flight Check-in® service available at selected hotels. We’re also relied upon to provide risk and safety support overseas.

Latest opportunities

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Resort Customer Helper (Rep) - Sunny Beach

Sunny Beach Fixed Term View and apply

Airport Customer Helper (Rep) - Skiathos

Skiathos Fixed Term View and apply

Resort Customer Helper (Rep) - Algarve

Faro Permanent Intermittent View and apply

Overseas roles In destination

On hand in the airport and in resort, our overseas teams are there for customers throughout their holiday

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Overseas Operations Support

Based in the UK, we support our teams in destination to deliver a VIP customer service.

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Risk & Safety

We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard.

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Key mission

Our goal is always to support our customer while they’re in-resort, whether that’s with information, advice or working behind the scenes to make sure they receive a VIP customer service and Have a lovely holiday.

Day in the Life – Resort Customer Helper

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Day in the Life – Resort Team Leader

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Day in the Life – Airport Customer Helper

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Day in the Life – Airport Team Leader

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Day in the Life – Destination Manager

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Whether you’re in a customer-facing role or working behind the scenes, great work is always recognised and rewarded at Jet2holidays.

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Our locations

Our Airport and Resort Teams teams are based across Europe in our Jet2holidays destinations, while our planning, logistics and support teams are based in Leeds city centre.