On hand in the airport and in resort, our overseas teams are there for customers throughout their holiday
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Keeping everything running smoothly overseas
Our Holidays Operations cover a varied range of teams, all working together to ensure every single one of our customers has a VIP experience throughout their holiday. That includes the valued assistance of our Customer Helpers in-resort and our incredibly popular, innovative Free Resort Flight Check-in® service available at selected hotels. We’re also relied upon to provide risk and safety support overseas.
Resort Customer Helper (Rep) - Sunny Beach
Airport Customer Helper (Rep) - Skiathos
Resort Customer Helper (Rep) - Algarve
Overseas Operations Support
Based in the UK, we support our teams in destination to deliver a VIP customer service.
Risk & Safety
We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard.
Our goal is always to support our customer while they’re in-resort, whether that’s with information, advice or working behind the scenes to make sure they receive a VIP customer service and Have a lovely holiday.
Day in the Life – Resort Customer Helper
Day in the Life – Resort Team Leader
Day in the Life – Airport Customer Helper
Day in the Life – Airport Team Leader
Day in the Life – Destination Manager
Whether you’re in a customer-facing role or working behind the scenes, great work is always recognised and rewarded at Jet2holidays.
Our Airport and Resort Teams teams are based across Europe in our Jet2holidays destinations, while our planning, logistics and support teams are based in Leeds city centre.