On hand in the airport and in resort, our overseas teams are there for customers throughout their holiday
Keeping everything running smoothly overseas
Our Holidays Operations cover a varied range of teams, all working together to ensure every single one of our customers has a VIP experience throughout their holiday. That includes the valued assistance of our Customer Helpers in-resort and our incredibly popular, innovative Free Resort Flight Check-in® service available at selected hotels. We’re also relied upon to provide risk and safety support overseas.
Overseas Operations Support
Based in the UK, we support our teams in destination to deliver a VIP customer service.
Our goal is always to support our customer while they’re in-resort, whether that’s with information, advice or working behind the scenes to make sure they receive a VIP customer service and Have a lovely holiday.
Day in the Life – Resort Customer Helper
Day in the Life – Resort Team Leader
Day in the Life – Airport Customer Helper
Day in the Life – Airport Team Leader
Day in the Life – Destination Manager
Our Airport and Resort Teams teams are based across Europe in our Jet2holidays destinations, while our planning, logistics and support teams are based in Leeds city centre.