Our Ground Operations Teams are responsible for working together to ensure all our flights depart safely and on time. All our Ground Operations colleagues are Customer Helpers, responsible for creating memories and ensuring our customers Have a Lovely Holiday. We are looking for friendly and approachable people who are able to deliver a first class service whether it be face to face with our customers or behind the scenes.
Why not take a look at the wide range of Ground Operations roles we have available in the UK, Spain and Portugal.
It has been an incredibly exciting time for Jet2.com & Jet2holidays. In July and September 2016, the business announced Birmingham and London Stansted airports as its 8th and 9th UK operating bases. In September 2016, the business took delivery of the first of 34 brand new Boeing 737-800 NG Aircraft, and since that time, 21 more have been delivered. By January 2019, all of the new aircraft will be in operation, enabling the business to meet increasing customer demand for its award-winning service, Friendly low fares, and great value Real Package Holidays.
If you would like to find out more information about these exciting developments please visit www.jet2careers.com/news.
We recruit Ground Operations Teams to work in our Spanish destinations of Murcia, Alicante, Palma, Almeria, Malaga, Barcelona, Reus, Menorca, Ibiza, Girona, the Canaries, and in Faro, Portugal. Working as Customer Helpers across our Passenger Service Agent, Ramp Agent and Management Teams you will help deliver a VIP customer service and create memories for our customers.
So take a look and see if we've any current vacancies that could put your feet on the ground in an Overseas Ground Operations role.
A vital Customer Helper role, this shift-based position will see you getting the right baggage onto the right aircraft, at the right time! You don't need any previous baggage loading experience but you'll need to be physically fit.
Able to work successfully as part of a Team, you'll play a key role in that VIP customer service and On Time Performance of our aircraft.
We're looking for people who can lead and motivate others to ensure right baggage onto the right aircraft, at the right time! You will be a role model for our Customer Helper behaviours.
It's a shift-based role that requires flexibility as well as lots of energy.
You'll play an integral part of the Jet2.com Team in providing transport of our Crew to and from the aircraft to ensure we meet our On Time Performance targets. And post flight, ensure a timely return to the crew room.
As a part of our Ground Operations Team, you will be a Customer Helper , ensuring our Crew are in the right place, at the right time to deliver a VIP service to our all-important customers.
Working on the Sales Desk you'll be the perfect colleague to handle more challenging customer situations, ensuring each one is dealt with in a friendly and professional manner. You will always be there to help our customers and make sure they Have a Lovely Holiday with us.
You will also have responsibility for taking payments for all ancillary revenues, including flight and holiday sales.
Through effective communication with your Ground Operations colleagues, you'll ensure the timely turnaround of our aircraft.
Working closely as One Team with all of your colleagues, you'll be a Customer Helper and ambassador for Jet2.com 's safety first culture.
You'll take responsibility for the day-to-day management of the base, meeting performance, customer service and revenue generation targets. Leading from the front, you will demonstrate our Customer Helper ethos and take the lead in creating memories and ensuring our customers Have a Lovely Holiday .
Flexible to work shifts, you'll handle significant people and operational management duties of this role with ease, delivering VIP customer service at all times.
Whether it's providing a friendly check-in service, an efficient boarding experience or ensuring our customers reach the aircraft safely and on time, this role is all about helping our customers and being friendly.
You'll ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start and help make sure they Have a Lovely Holiday.
We're looking for people who are Customer Helpers and can lead and motivate others to deliver that VIP customer service that ensures our aircraft depart on time.
You'll provide operational supervision whenever it's needed, helping our customers by making sure your colleagues are in the right place at all times.
Using specialist Ground Services Equipment, you'll ensure all Jet2.com aircraft are in the right place, at the right time and ready for departure.
With the customer at the forefront of everything, you will be a Customer Helper working successfully as One Team with all your colleagues to achieve success.
We're looking for people who can lead and motivate others to deliver VIP customer service that ensures our aircraft can stick to schedule. You will be a role model for our Customer Helper behaviours ensuring these are demonstrated throughout your Team.
It's a shift-based role that requires flexibility as well as bags of energy to ensure all Jet2.com aircraft are in the right place, at the right time and ready for take off.
As the Station Controller you will be responsible for the Dispatch Team, ensuring the effective controlling of all Jet2.com ramp and load control operations.
As with all of our supervisory roles, we're looking for people who can lead and motivate others to deliver VIP customer service, demonstrate Customer Helper role model behaviours and ensure our aircraft depart on time.
With overall responsibility for the Ground Operations Team at the airport, it's your passion and belief in our friendly and trustworthy values that will ensure you deliver VIP customer service at all times.
You will lead by example, always demonstrating Customer Helper role model behaviours and through inspiration and motivation, you'll develop happy and high performing Teams to deliver against all performance targets.
After we receive your online application, which includes verbal and numerical assessments and if we think you have the right experience, we'll invite you to a telephone interview. If you successfully fly through your telephone interview, you'll then be invited to attend one of our assessment days.
We'll also make sure this is close to the base for which you have applied. The assessment day will include a friendly presentation to tell you more about Jet2.com and Jet2holidays, as well as about our vacancies.
You'll then take part in a group exercise and a one to one competency based interview. This can take up to 4 hours in total, including registration. We will have plenty of Ground Operations colleagues on hand to answer any questions you may have and talk to you about our vacancies.
We aim to make the day as fun and relaxed as possible as it's important to make sure we get the best out of you.
If you're successful, which of course we hope you will be, we will be in touch regarding a start date and induction.
For our vacancies based in the UK, you must be able to obtain an Airside Security Pass to work at the airport. In order to do this, you will need to provide 5 full years' employment history and have an up to date Criminal Record Check completed for the UK and any other country you have lived in for over 6 months (in the last 5 years). Please make sure you have all the information ready.