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We’re all Customer Helpers

At our airport bases, we’re looking for friendly and approachable people who can deliver our famous VIP customer service at check-in, boarding and arrivals to keep our all-important customers happy and to ensure our aircraft depart on time. There’s a range of bases to choose from, including ten throughout the UK, as well as across Spain and Portugal.

Latest opportunities

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Passenger Service Agent - PMI

Palma Mallorca Permanent Intermittent View and apply

Customer Service Agent - Santorini Airport (JTR)

Santorini Fixed Term View and apply

Passenger Service Agents - MAH (Menorca)

Menorca Permanent Intermittent View and apply

Career Opportunities

While delivering our award-winning customer service, you’ll have opportunities for career progression and personal development.


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Training

At Jet2.com, we offer industry-leading training across all of our customer facing roles.


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A day in the life of a Customer Helper

Customer Helper – UK

A Day in the Life of a Customer Helper at Jet2.com in the UK.


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Customer Helper – Spain

A Day in the life of a Customer Helper in Spain at Jet2.com.


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Life at Jet2.com

Ground Operations Careers

Rewards

As well as enjoying our company-wide benefits, you could be recognised through our ‘A Great Deal Friendlier’ Brilliance awards scheme.


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Application process

Customer facing at the airport

Online Application Form and Assessment

Takes 20-25 minutes to complete

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Assessment day

Includes 121 Interview and Group Task

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Offer of Employment

Role, hours, start and training date confirmed

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Pre-Employment Checks

Through our 3rd party referencing partner

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Start your role

Complete your training and start helping our customers!

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