As the UK’s second largest tour operator, we take millions of holidaymakers away every year on our ABTA and ATOL-protected Real Package Holidays™.

Award-winning customer service is at the heart of everything we do, and we’re proud of our famously friendly service, with a cabinet full of trophies and thousands of reviews from happy customers to prove just how good it is.

While the Coronavirus (Covid-19) pandemic has been the biggest challenge that our industry has faced, it has not stopped Jet2holidays from putting customers first.

As a result of our efforts to look after customers during the pandemic, giving them customer-friendly options if their plans were affected, we have been repeatedly recognised by media, consumer organisations and customers for how we have looked after those who have been affected by the crisis.

We are very proud that our customer service has been recognised in this way, so we have pulled together some of our most recent customer reviews, along with all our high-profile accolades and put them in one handy place on our website – Real Reviews of our Real Package Holidays™.

This brand-new page brings some of our real customer reviews to life, taken from our most recent Welcome Home surveys. With each customers’ permission, we’ve published their comments, alongside a holiday selfie, to add a little personality to each piece.

You can visit Real Reviews of our Real Package Holidays™ page here: https://www.jet2holidays.com/real-reviews

We would like to thank all our customers for their fantastic feedback and look forward to seeing them onboard again very soon!