Since our launch in 2007, Jet2holidays has reached new heights year on year and now we are the UK's second-largest holiday operator. Our goal is to make every customer's holiday one to remember and these days we offer a wide range of package holidays to over 60 city and sun destinations with more than 4,000 hotels and apartments to choose from.

You'll have loads of choice in this fast-moving, award-winning Team. Wherever you join us, it's about deciding how far you want to go with a business that will certainly broaden your horizons.

If you would like to find out more information about these exciting developments please visit

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Business Support

It's certainly fast-paced in this IT environment as we work to ensure Jet2holidays delivers a first class experience for customers and colleagues alike. So it's about technological development, improving the customer experience online as well as improving in-house systems against cost targets. We apologise for the cliche, but really, no two days are the same!

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You'll work to ensure we've enough bedstock to offer our package holiday customers. So that means building great relationships with hoteliers and having the commercial savvy to negotiate great deals.

We're looking for business nous and a good grip of the latest holiday market trends.

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Data Control

The Data Control Team take care of the life cycle of every hotel, as well as any holiday extras, sold by Jet2holidays.

They make sure everything's ok and just as it should be for all of the holiday information loaded on our selling system.

This team also plays a vital role in making sure we always have the maximum available stock from our range of products. Accuracy is key in helping to ensure our holidays are readily available for potential Customers.

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Jet2holidays Operations

The Jet2holidays Operations Team is a service provider for all pre departure and in resort enquiries for our Jet2holidays customers. You would be responsible for handling all customer queries related to involuntary changes and arranging special assistance either at the airport or in resort.

You'll also need to ensure as a Team you offer the best support to our overseas colleagues, whether it be our Representatives, Local Agents or Airline staff.

This is a very varied Team and you need to be able to communicate effectively with all types of customers. It's a brilliant challenge and no day is ever the same!

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Overseas Operations

The Overseas Operations Team is the 'face' of Jet2holidays in our package holiday resorts. You'll be there to meet and greet, solve problems, handle any issues and, above all you'll create great memories for our customers.

It's hard work and you'll need the stamina to keep smiling, no matter what. Of course, you'll enjoy the experience of living and working abroad yourself, however this is a 24/7 role and you'll need to be able to deal with anything your role throws at you.

At and Jet2holidays we are all Customer Helpers whether working in our Front of House or Back of House Teams, we strive to make sure our customers receive a great service and Have a Lovely Holiday .

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Resort Flight Check In

The Resort Flight Check In Team offer our Jet2holidays customers a free and exclusive VIP service designed to make their flight home quicker, easier and more convenient. Working as part of our Team you will help our customers check hold baggage in at their hotel on last day of their holiday so they can relax and enjoy the rest of their day.

At and Jet2holidays we are all Customer Helpers whether working in our Front of House or Back of House Teams, we strive to make sure our customers receive a great service and Have a Lovely Holiday .

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We plan and market the range of accommodation offered though our package holidays and aim to offer the most attractive range of hotels and apartments to suit any budget. It's all about sourcing new products and maximising sales by meeting customers' needs.

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This is where our analytical minds are at! We look closely at the demand for holidays and take a look at what our competitors are up to before focusing on how we can maximise profit margins and revenue on the sale of Jet2holidays. It's a busy, business-critical Team where people with a passion for travel thrive.

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Trade Sales

Mainly field based roles here, we are all about raising product and brand awareness of Jet2holidays, so you'll need to be able to build solid trade relationships whilst pro-actively developing new business opportunities. Your key account management skills will see you increasing bookings in line with set targets.

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Resort and Airport Customer Helpers - Application Process

After receiving your online application and successfully passing your on-line English and Arithmetic assessments, we'll invite you to undertake a video interview. If successful we will invite you to a Telephone Interview, before the final stage, of being invited along to an assessment day.

On the day, we will be assessing your ability to work successfully as part of a Team and we will be keen to explore your previous work experience in a one-to-one interview. During your time with us, our Resort and Airport Customer Helpers colleagues will be there to chat with you and answer any questions you may have. Don't worry - we try to keep things as relaxed as possible!

We'll be in touch as soon as we can following your assessment day to let you know whether you have been successful. Good Luck!

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