While delivering our award-winning customer service, you’ll have opportunities for career progression and personal development.
We’re all Customer Helpers
At our airport bases, we’re looking for friendly and approachable people who can deliver our famous VIP customer service at check-in, boarding and arrivals to keep our all-important customers happy and to ensure our aircraft depart on time. There’s a range of bases to choose from, including ten throughout the UK, as well as across Spain and Portugal.
Latest opportunities
Customer Service Agent - Montenegro (TIV)
Passenger Service Agents - East Midlands
Station Manager - Bristol
Training
At Jet2.com, we offer industry-leading training across all of our customer facing roles.
A day in the life of a Customer Helper
Customer Helper – UK
A Day in the Life of a Customer Helper at Jet2.com in the UK.
Watch video
Customer Helper – Spain
A Day in the life of a Customer Helper in Spain at Jet2.com.
Watch video
Life at Jet2.com
Ground Operations Careers
Rewards
As well as enjoying our company-wide benefits, you could be recognised through our ‘A Great Deal Friendlier’ Brilliance awards scheme.
Application process
Customer facing at the airport
Online Application Form and Assessment
Takes 20-25 minutes to complete
Assessment day
Includes 121 Interview and Group Task
Offer of Employment
Role, hours, start and training date confirmed
Pre-Employment Checks
Through our 3rd party referencing partner
Start your role
Complete your training and start helping our customers!