We are delighted to welcome the latest wave of Pilot Apprentices to the company.
The nine new starters will spend the next 12 months learning all about Jet2.com and Jet2holidays, starting with Cabin Crew training so that they can find out everything about one of the most fundamental areas of our business - providing our customers with the family friendly service which we are renowned for. In total we will take on almost 40 Pilot Apprentices this year and they will all go through this training.
Once their 12 month training programme is complete, they will have an in-depth understanding into various areas of our business. At this point the Pilot Apprentices can then commence a programme of flight training before being given their wings and certificates, just like this successful group pictured recently at our Training Centre in Bradford.
Phil Ward, Managing Director of Jet2.com said: "We are delighted to welcome the latest wave of pilot apprentices to our growing Jet2.com team. They have been through a competitive process to make it onto the programme and we are looking forward to watching them develop their skills and knowledge as they grow with us."
Jet2.com has been named as one of the most punctual airlines in the world, according to the industry's leading benchmark of on time performance by travel intelligence company OAG.
On the back of a number of accolades recently, including being voted the UK's Top Airline by TripAdvisor and Which?, we have now been ranked number four low cost carrier in the world by on time performance (OTP) for 2016, with an average performance of 82.64%.
This performance means that Jet2.com has climbed from 5th place last year and 7th place in 2014. It also means that Jet2.com now ranks in the top 20 of all airlines worldwide for the first time.
OAG's Punctuality League 2016 is regarded as the industry's benchmark for measuring on-time performance for airlines and airports. The benchmark report is based on approximately 54 million flight records, using full-year data from 2016, and measures airports, mainline carriers, low-cost carriers and regional carriers.
Steve Heapy, CEO of Jet2.com and Jet2holidays said: "We are delighted to be recognised as one of the most punctual airlines in the world. Alongside our fantastic customer service and friendly flight times, we know that punctuality is one of the most important things to our customers. As we continue to develop and grow, the size of our operation becomes more complex, and it's testament to the brilliant work of the entire Jet2.com team that we continue to deliver such excellent levels of punctuality to get millions of customers in the air on time."
Jet2.com and Jet2holidays are delighted to announce 7 new IT roles as part of a major recruitment drive at our busy home base in Leeds.
Having always been at the cutting edge of technology, we're eager to recruit passionate, forward-thinking, inventive candidates who can help to keep us firmly at the forefront of the industry.
Being a fast-paced, dynamic business, this is a fantastic opportunity to bring your appetite for innovation and show off your creative flair with a company who are as excited about technology as you are, not to mention the chance to work on one of the biggest e-commerce platforms in the north.
Since our humble beginnings with our first flight to Amsterdam in 2003, we've grown rapidly over the years and more than 30 million customers have flown with us from our nine UK bases, with over six million travelling in the last year.
Our achievements lie in providing our customers with great choice, fantastic value and unrivalled customer service, and our IT systems play an integral role in delivering these elements.
Technology underpins all the successes we've had here at Jet2.com HQ and we've regularly been recognised for our award-winning work, claiming 'Best Internet Booking System' at the Northern Ireland Travel and Tourism Awards in 2015.
Our innovative IT team are responsible for introducing our Mobile Apps, Mobile Site, Desktop eCommerce platform, which handles more than £1.2b of revenue, and our BI Solutions which provide real-time insights across the entire business, and are consistently working on a variety of exciting and challenging projects.
Our IT Business Systems provide the internal IT application development to Jet2.com and Jet2holidays and while the team is just over nine years old, within that time it has grown to 120 people and is continually going from strength to strength.
The wealth of new roles at our home commercial office in the bustling city centre of Leeds marks a fantastic opportunity for tech enthusiasts to join a thriving, forward-thinking business where you'll get to work with industry leading technology and let your passion shine in a rewarding career.
The teams work using an Agile methodology (SCRUM) to deliver ecommerce platforms and a Business Intelligence platform and we're looking for talented people to join us in the following roles:
BI Developer (TABLEAU)
Junior Applications Developer
Senior Applications Developer
We're on the hunt for people hungry for responsibility that are able to combine their interest in technology with excellent communication skills, as we are a very customer-orientated business.
But that's enough from us - why not hear from some of our current team members instead?
Here's what Senior Developer, Calum, had to say about his role: "Working for Jet2.com has allowed me to develop my existing skills and learn new ones by working with experts in their field and being sent out on numerous courses and development conferences. They also provided the resources for me to take the exams, ensuring I have the required knowledge and skills to work with the latest technologies, developing robust scalable solutions."
"The people I work with in IT have a mutual respect for each other, which promotes a constructive environment and makes Jet2.com a great place to work."
Jonathan, our IT Systems Manager, has been with Jet2.com since 2010 and loves the challenges and diversity of his role: "I immediately relished the opportunity to work on such a large system in a friendly team of highly skilled and talented developers. I enjoy the fresh challenges that come from keeping an extremely busy site performing well and I find the complexities of integrating with external parties, such as airport systems, really stimulating.
"Over the years I've found managers to be very supportive and this has helped progress my career from the Developer role through to Senior Developer and Team Lead positions, right up to my current role as IT Systems Manager. I'm currently managing and overseeing several teams and projects covering all areas of the systems, each one working in an energetic, positive and agile way."
Jet2.com is the only UK airline to be recognised as a Which? 'Recommended Provider', following our success in this year's Which? Travel Airlines Survey.
Thanks to our impressive overall customer score in the survey, we beat competitors including Easyjet, Monarch, Thomson Airways, Thomas Cook Airlines and Ryanair - as well as a number of national carriers including British Airways, Lufthansa and KLM - to claim number 5 spot in the annual ranking, up from 10th position last year.
Completed by over 7,500 Which? members in October 2016, the survey asked those flying from a UK airport about their travel experiences on a number of short haul airlines. Customer scores were then compiled using a number of factors including punctuality, boarding, cabin environment, customer service, food and drink, comfort, and value for money.
The survey shows that Jet2.com scored well on all factors, with our industry-leading position on scrapping credit charges a year ago singled out for praise. This week, Jet2.com and Jet2holidaystook that commitment one step further and ditched fees for all flight and holiday bookings paid for with a credit card, debit card or AMEX.
This friendly low fares formula, alongside excellent customer service, boarding, and seat comfort scores make Jet2.com one of just four airlines - and the only one based in the UK - in the study to be awarded Which? 'Recommended Provider' status.
Steve Heapy, CEO of Jet2.com and Jet2holidays, said: "This is a fantastic accolade to receive, and is something that we are all very proud of. What makes recognition like this so important is the fact that it is based on the real-life experiences of paying customers, who we are always striving to deliver the best value and customer service for. Being the only UK airline to be awarded Which? Recommended Provider status is testament to the fact that this hard work and dedication is paying off, and that the fantastic customer benefits such as our generous 22kg baggage allowance, friendly flight times, 0% credit fees, and comfortable seating really is working."
This is the latest in a number of accolades for Jet2.com in 2016. Earlier this year, we were voted the UK's Top Airline by users of Trip Advisor, and the UK's Most Loved Airline by users of Skytrax.
The full Which? ranking of short-haul airlines can be found below (airlines with an asterisk received Which? Recommended Provider status):
1: Turkish Airlines*
2: Aurigny Air Services*
3: Scandinavian Airlines *
4: Icelandair *
5: Jet2.com *
10: Aer Lingus
11: British Airways
13: Air Malta
16: Monarch Airlines
17: Whizz Air
18: Thomson Airways
19: TAP Portugal
20: Thomas Cook Airlines
23: Vueling Airlines
Yet more recognition for our partnership approach!
Our trade team (pictured at our recent VIP trade conference in Cyprus) are on the awards trail yet again. This time they have been named 'Business Partner of the Year 2016' by the Independent Travel Experts (ITE), at their annual Business Partner Day.
ITE is a homeworking organisation, with over 60 homeworkers selling package holidays and flights. This latest award win was in recognition of the support that we offer these homeworkers all year round, alongside the continued dedication that we put into helping them grow sales.
Agents who want to know more about how to build successful partnerships like this can call the trade support team for further information on 0800 408 5587, or visit the dedicated trade website trade.jet2holidays.com
Ahead of flights and holidays launching from London Stansted Airport in Spring 2017, we are pleased to announce a major recruitment drive for positions on our Cabin Crew team today.
There are 100 Cabin Crew positions available at London Stansted, so we are looking for enthusiastic, customer-focused colleagues to join our growing team.
Aspiring Cabin Crew members should be passionate about customer service and delivering the family friendly ethos which Jet2.com and Jet2holidays is renowned for. Working onboard our brand new Boeing 737-800NG aircraft, cabin crew are responsible for a range of duties including safety, serving refreshments, meeting in-flight sales targets and delivering a truly VIP service to our customers.
Micki Miles, Head of Cabin Services at Jet2.com, said: "There is no better time to join a company that is going places in every sense of the word. In recent weeks we have won a plethora of awards for our family friendly ethos and first class customer service, and we're on the lookout for more brilliant people to join our successful, growing team at London Stansted Airport."
Speaking of the exciting roles, current Cabin Crew member Clair Lasikiewicz said: "I've been with Jet2.com and Jet2holidaysfor 10 years, and every day is just as interesting as the last. The combination of travel and meeting new people makes it an incredibly exciting and enjoyable job. Taking people on holiday is very rewarding, and whether it's the start or the end of their holiday, there is nothing better than watching a customer leave our aircraft with a smile on their face."
Flying to 21 destinations in Summer 2017 and 12 destinations in Winter 2017/18, the first flights from London Stansted Airport will take off on Thursday 30th March 2017 to Alicante, Faro, Majorca and Lanzarote.
We are delighted to announce the opening of our brand new hangar at Manchester Airport, which will play a crucial role in supporting our operations.
The hangar covers an incredible 6,000 square metres of floor space, allowing our Engineering and Maintenance teams to work on up to three aircraft at the same time!
After purchasing the hangar earlier this year we have prepared the hangar workspace, adjoining workshops and office areas so that they are equipped with everything our Engineering and Maintenance teams need. We have also converted an existing upstairs office complex into an open plan Contact Centre and Hot Desk space, along with an Engineering Training class room.
Finally, our Branding Team has been into the hangar to add special finishing touches which transform the hangar into a truly magnificent space, by adding our Jet2.com and Jet2holidaysbranding. You can see the scale and impact of this branding in the picture.
This is an incredible new facility which will play a significant role in supporting our operation, and ensuring the continued growth and success of Jet2.com and Jet2holidays.
Jet2.com, Jet2holidays and Jet2CityBreaks are enjoying yet more celebrations, having scooped FOUR prestigious titles last night at the most important event in the Scottish travel industry calendar, the Annual Scottish Passenger Agents' Association Travel Awards (SPAA).
Leading leisure airline and package holiday specialist, Jet2.com and Jet2holidays is celebrating yet more good news today, with latest ATOL data showing major growth, allowing us to carry more customers than ever in the 12 months to September 30th next year.Becoming the first package holiday company to cancel charges on all holiday bookings paid for with major credit cards and AMEX.
The ATOL data published today shows that Jet2.com and Jet2holidays is the stellar performer in the list, with licence to carry almost one million more customers than the fourth biggest operator and closing in on other operators.
This comes on the back of a momentous year. As well as adding new bases in London Stansted and Birmingham Airport, we have continued to improve our family friendly ethos through a number of steps and announcements such as:
Becoming the first package holiday company to cancel charges on all holiday bookings paid for with major credit cards and AMEX.
Announcing our biggest ever summer and winter programmes with new routes and more destinations than ever before.
Being recognised by Trip Advisor as the UK's Top Airline.
As Jet2holidays wraps everything up in one package, holidaymakers are given access to great value package breaks across thousands of 2-5 star hotels, with Jet2.com flights, industry leading 22kg baggage allowance and airport transfers included, through a £60 per person deposit.
Offering full ATOL protection, Jet2holidays includes free infant places. With our UK based call centre, and the option to book online, over the phone or through travel agents, Jet2holidays customers also benefit from 24 hour in-resort service.
With friendly low fares offering fantastic value, award winning customer service, and great flight times, Jet2.com also offers 0% credit card fees.
You can read more about this great news here: www.travelweekly.co.uk/articles/63734/atol-figures-reveal-emergence-of-a-big-three
Following on from theJet2holidays treble at the NI Travel Awards earlier this week, we're delighted to announce another addition to our trophy cabinet - this time, Jet2.com winning Best Airline at the Group Leisure Awards.
These Awards recognise the best providers, attractions and destinations, and, crucially they are voted for by Group Leisure readers. This is yet another endorsement of our family friendly formula by customers, after our two accolades from Trip Advisor users (UK's Top Airline) and Skytrax users (UK's Most Loved Airline) in recent months.
Anton Du Beke and Erin Boag from Strictly Come Dancing co-presented the award, and they're pictured here with our winning team.
Very recently we announced a major recruitment drive, with over 1,000 positions available. In a growing business like ours, the recruitment process never stops. In fact, our recruitment team will receive more than 35,000 applications between October 2016 and March 2017, with every single application getting a response!
Over the next six months we will be busy recruiting for: Pilots, Cabin Crew, Contact Centre Staff, Overseas Reps, Ground Operations Colleagues in the UK, Spain and Portugal, Engineering Positions and finally Head Office and Jet2holidays Support Teams.
The popularity of a growing business like ours means that, in addition to our careers website, we will be busy conducting recruitment campaigns online, via social media, in print, and through our popular recruitment roadshows. Our recent August & September roadshows were a huge success with the number of candidates we saw almost doubling compared to the same time last year.
If you are interested in working for Jet2.com and Jet2holidays then please do visit:www.Jet2careers.com and keep watching this space for further detail.
If you've ever wondered how a Boeing 737-800 is put together, then look no further.
This video captures how our brand new Jet2.com and Jet2holidays aircraft was built.
From the moment the fuselage arrived at Boeing's Renton Factory in Seattle after a 2,000 mile train journey from Wichita, through to the installation of the wings, painting of the aircraft and first test flight, you can see the work that goes into creating such a magnificent aircraft.
Please click the link below.
We hope you enjoy this video as much as we do.
In a major milestone on its growth and development strategy, Jet2.com and Jet2holidays has today announced that it has formally taken delivery of the first of 30 brand new Next Generation 737-800 aircraft from Boeing.
The new aircraft, which seats 189 passengers, was handed over to Jet2.com and Jet2holidays at a special ceremony at Boeing's Seattle Delivery Center in the United States. The aircraft will come into operation in the next few weeks, and is the first of 30 new 737-800 aircraft to be delivered over the next two years. The aircraft have an approximate list price of $2.9 billion, however the company has negotiated significant discounts from this price.
The 30 new aircraft will support the ongoing growth at Jet2.com and Jet2holidays, which has seen the company launch its biggest ever flights and holidays programme for 2017, and recently announce almost 1,000 roles in pilot, cabin crew and engineering positions in support of this growth. The aircraft will increase the company's fleet size whilst also making further product improvements in line with its family friendly ethos, which has recently seen Jet2.com voted the 'UK's best airline' and 'Most Loved Airline' by users of TripAdvisor and Skytrax respectively.
The aircraft will be operated across the company's nine UK bases and will take package holiday and flight only customers to sunshine, ski and city destinations.
Steve Heapy, Chief Executive Officer at Jet2.com & Jet2holidays said, "The arrival of these new aircraft to our successful fleet is a huge milestone in the history of Jet2.com & Jet2holidays and demonstrates how committed we are to investing in growing our business and providing more choice, comfort and quality than ever before to our passengers. As we continue to flourish and fly millions of holidaymakers to more destinations than ever before, these new aircraft will help us to increase our capacity and fulfil our growth ambitions."
"We have recently been voted the best UK airline by users of TripAdvisor and Skytrax, and these aircraft, alongside our continued focus on great service, fabulous locations and cost effective prices will only help us continue building on this success. With an enhanced cabin interior, these comfortable new aircraft mean that we are continuing to develop a great product that delivers in line with our family friendly ethos."
"We are honoured to deliver the first of 30 Next-Generation 737-800s to support the continued growth of Jet2.com and Jet2holidays," said Monty Oliver, senior vice president of European Sales, Boeing Commercial Airplanes. "The 737-800 is the perfect fit for Jet2.com and Jet2holidays' operations, providing unrivalled economics, exceptional reliability and outstanding passenger comfort."