Information Support Administrator

Jet2.com and Jet2holidays are always looking for great people to join our award-winning team of colleagues.

We have a brand-new opening for an Information Support Administrator to join our Strategic Resource, Planning and Delivery (SRPD) team.

Reporting to the SRPD Co-ordinator, the Information Support Administrator will work closely with the Crew Development Team to identify innovation opportunities and develop solutions using SharePoint, Microsoft 365, Tableau and other web-based applications as appropriate. Completing administrative duties and supporting departments in developing SharePoint-based solutions. Working closely with various teams, the Information Support Administrator will help enhance workflows and optimize processes using web-based tools.
-This hybrid role involves two days in the office per week, with occasional travel as required-

As an Information Support Administrator, you’ll have access to a wide range of benefits including;

• Competitive salary, with annual pay review
• Colleague discounts on Jet2holidays and Jet2.com flights
• Generous Discretionary Profit Share Scheme
• Contributory pension scheme
• Hybrid working

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people.


What you’ll be doing:

• SharePoint Administration – Maintain and update Crew Development and Flight Operations SharePoint sites, ensuring they remain the central hub for pilots. Run analytics, collaborate with the Jet2 SharePoint Administrator, and optimize site functionality to enhance productivity.
• Base Management SharePoint Oversight – Support, improve, and provide technical guidance for Pilot Base Management SharePoint sites, working with Apprentice App Developers and the SRPD Co-ordinator.
• Process Development & Automation – Help develop new processes to keep site content up to date, manage change requests, and build automation flows in Microsoft Power Automate to streamline administrative tasks.
• SharePoint & Communications Support – Advise on new SharePoint sites and web-based business tools while assisting with Crew and colleague communications, feedback, and surveys to ensure effective delivery

What you’ll have:

• Technical Proficiency & Adaptability – Strong knowledge of Microsoft 365 apps, including SharePoint and Power Automate, with a willingness to learn new IT systems.
• Organised & Results-Driven – Proven workload management skills, attention to detail, and the ability to improve processes efficiently.
• Strong Communicator & Team Player – Excellent written and verbal communication skills, relationship-building abilities, and experience delivering presentations.
• Aviation Interest & Problem-Solving – A proactive, positive approach with an understanding of aviation operations, supporting business functions with technical expertise.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!