Operations Controller

The Operations Control Centre (OCC) within Jet2 is one of the busiest areas to work within the company.
It’s open 24 hours a day, 7 days a week, 365 days of the year!

This is the area of the business where the decisions made have a direct impact on our Customers, Aircraft and Colleagues. With this comes a lot of responsibility but also a lot of pride.

If you want a role where no 2 days will be the same and to be involved in an area that has arguably the biggest impact on our day to day flying programme, then our Operations Control Centre is the place you want to be!

Join us! As we’re looking to hire an Operations Controller to join our Operations Control Team.

Reporting to the Operations Control Supervisor, the Operations Controller is responsible for monitoring and coordinating the operational flying programme. Ensuring that it is planned and operated safely and in accordance with all Company and statutory requirements, playing a vital role in the achievement of the Jet2.com ‘On Time Performance’ targets.
This role will work across a 4 on 4 off shift pattern (2 days, 2 nights, 4 off - 12 hour)


As our Operations Controller, you’ll have access to a wide range of benefits including;

• Career progression opportunities
• Colleague discounts on Jet2holidays and Jet2.com flights
• Generous Discretionary Profit Share Scheme
• Contributory pension scheme

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer first ethos creating unforgettable package holidays and flights. We could not do it without our wonderful people.


What you’ll be doing:

• Provide a proactive approach to the daily supervision of the flying programme with particular attention to weather, aircraft serviceability, crewing status and other potential issues that may have an adverse impact.
• Develop effective communication channels with internal and external customers and implement timely and appropriate recovery actions to maintain the programme stability and minimise delays.
• Ensuring that all flight information, flight reports and statistics are up to date in the flight management system, as accuracy of information communicated and recorded is of the highest importance in this role.

What you’ll have:

• Ideally have previous experience working within an airline operations environment. Any experience within ground operations, passenger handling, and flying would be an advantage.
• Excellent organisational skills with methodical and considered approach to problem solving.
• Proven ability to demonstrate an understanding of the importance of On Time Performance with experience of working under your own initiative and under considerable pressure.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!