Customer Helper - Front of House Duty Manager Tenerife

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

we have a great opportunity for a Duty Manager to join our Ground Operations Team in Tenerife.

Reporting to the Station Manager and Senior Duty Manager, the Duty Manager is responsible for

• The day to day management of all Jet2.com flights and operational performance at the airport
• Leading the customer facing Teams at the airport to deliver excellent customer service
• On time performance and management of our safety-first culture

Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.

The successful candidate will be:

• A driven and motivated manager committed to the development of an operational team and who shares our passion for delivering the highest standards in customer service and safety
• Have a proven track record of managing others in a fast-paced environment
• Have knowledge of Ground Operations and airport processes
• The ability to show flexibility and be forward thinking in challenging operational situations
• Fluent in Spanish and English.

In return, we offer the following:

• Competitive salary
• Positions available across Europe
• Excellent training and support to develop your career with Jet2.com
• Comprehensive training
• Free uniform
• Rosters given in advance
• Monthly 1-1 and coaching sessions
• Great team spirit and atmosphere
• Chance to make a real difference to our customer’s holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 12 UK bases.