Team: Inflight Retail

Salary: Excellent

Contract Type: Permanent

Hours Per Week: 40 Hours

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

As our new Systems Analyst, you’ll have a major impact on helping us achieve our goal. You’ll be the key intermediary between our warehouse operation, the Jet2 IT team, our WMS/WCS providers and, in time, our automation provider. You will respond to issues raised by users in the warehouse and where appropriate resolve the issue and own them to completion.

This role is based 5 days a week at our Middlewich Warehouse.

As our Systems Analyst, you’ll have access to a wide range of benefits including:
  • Annual pay reviews.
  • Access to a generous discretionary profit share scheme.
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle.

What you’ll be doing:
  • Application Support for Jet2’s WMS and WCS platforms.
  • Onsite desktop/IT Support – liaising with Jet2 IT as necessary.
  • You'll escalate issues to our WMS and WCS suppliers – and ensuring incidents are managed through to completion.
  • Master Data Management & system administration of WMS and WCS systems.
  • Report writing.
  • You'll manage small projects.
  • You'll contribute to out of hours support for the site.
  • You'll assist in specification, testing and implementation of small changes to systems.
  • You'll proactively monitor on-site systems.

What you’ll have:
  • Demonstrable working knowledge of Warehouse Management Systems and Warehouse Control Systems.
  • Desktop Support, including Windows Operating Systems, browsers and peripheral management.
  • Hand-Held Terminal Support.
  • Networking – TCP/IP, LAN, WAN and patching.
  • You'll have experience in using service management tools, ServiceNow preferred.
  • You'll have experience of warehouse automation would be an advantage coupled with strong analytical and problem-solving skills, Scada or Vanderlande is advantageous.
  • Understanding of SQL with good experience using PowerBI.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

#LI-Hybrid

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