Team: Business Engagement / Support

Salary: Excellent

Contract Type: Permanent

Hours Per Week: 40 Hours

At and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

As our new Business Systems Analyst, you’ll have a major impact on helping us achieve our goal. You’ll be working as One Team across the business to capture, document and translate business needs, ensuring the appropriate requirements are analysed and documented for each initiative. The work you deliver will allow us to continue to improve customer experience, increase operational efficiency and maximise profit as the business continues to grow.

Our Business Systems Analyst will work with ‘off-the-shelf’ third-party software solutions, meaning you will be more focused on the technology aspect of the solution. You’ll need to take into consideration how it will integrate and impact our current infrastructure, security, and architecture.

As our Business Systems Analyst, you’ll have access to a wide range of benefits including:
  • Hybrid working (we’re in the office 2 days per week)
  • Colleague discounts on Jet2holidays and flights
  • Access to a generous discretionary profit share scheme

What you’ll be doing:
  • You’ll have the ability to use a variety of requirement elicitation techniques and documentation, ensuring business processes are fully understood.
  • You’ll define and document IT system dependencies and integration.
  • You’ll consult throughout the project lifecycle and post-implementation to ensure solution design, business requirements and IT Strategy are satisfied.
  • You’ll work with vendors to understand their solutions and their suitability for our business requirements.
  • You’ll support the tendering process (RFI and RFP) to identify a suitable vendor and solution.

What you’ll have:
  • You’ll have previous experience in facilitating and running workshops/interviews with relevant departments.
  • You’ll possess strong stakeholder management skills.
  • You’ll have the ability to build and maintain fantastic working relationships with third-party suppliers and colleagues at all levels.

Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays, your potential has no limits. Apply today and let your career take flight!


Other Opportunities

Digital & IT Business Support & Project Office Business Engagement / Support