Team: In Resort

Salary: Excellent

Contract Type: Permanent Intermittent

Hours Per Week: 40 Hours

Resort Flight Check In is returning! We have fantastic opportunity to join our & Jet2holidays Team as a Resort Flight Check-In Manager in Tenerife on a full time basis!

Reporting to the Area Manager - & Jet2holidays, the Resort Flight Check-In Manager will be responsible for:
  • Leading our Resort Flight Check-In Teams, ensuring the delivery of the highest standards of customer service.
  • Overseeing Baggage Transfer process from Resort to the Airport
  • Maintain the On Time Performance of our Resort Flight Check-In Service
  • Ensuring that check in procedures and logistics are handled in accordance with all legal and Company requirements.
  • Management of colleague rosters and reporting all payroll information accurately and in a timely manner.
  • Management of our local office and attendance at weekly meetings with hoteliers, agents and airport staff.

The successful candidate will:
  • Have genuine passion for delivering excellent customer service.
  • Have proven experience in a managerial role with a solid background in leading and motivating teams in a customer environment
  • Excellent communication skills and be fluent in English & Spanish
  • A positive approach and be a supportive team player
  • Previous experience within the Airline or Travel industry is desirable, although this is not essential.

What can we offer you?

We offer our valued colleagues a range of benefits including:
  • Fully paid training & uniform
  • Local employment contract
  • Competitive salary, with annual pay review
  • Monthly 1-1 meetings with the Area Manager
  • Coaching, development & career progression across & Jet2holidays
  • 45 holiday days entitlement per annum (including Public Holidays)
  • Recommend a Friend bonus scheme
As we employ on local employment contracts, you will already hold full right to work documents for the country where the role is based and be living in the destination or be willing and able to source your own accommodation and required documents. You will already be a driver with a valid driving license and your own vehicle.

If you accept a position, you will be required to provide a full 5 year referencing history (including gaps) and satisfactory criminal record check(s).

Apply today! Once we have received & reviewed your application, we will then invite you to complete the recruitment process. This includes a telephone interview with the Recruiter and then an invitation for you to come meet us at an interview!

Help us to send our all-important customers on holiday with and Jet2holidays!!

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