Team: In Resort

Salary: Competitive

Contract Type: Permanent Intermittent

Hours Per Week: 20 Hours

Resort Flight Check-In is returning! We have fantastic opportunities to join our & Jet2holidays Team as a Resort Flight Check-In Passenger Service Agent in Tenerife on a part time basis!

What will you do in the role?
  • Deliver a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
  • Working from our hotels, you will welcome customers, follow check in procedures, issue customers with boarding passes and ensure security requirements are met.
  • Adhere to all aviation, legal and company regulations and promoting a safety-first culture
  • Work closely with our Resort Flight Check-In Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
  • Promote and encourage the use of our Resort Flight Check-In Service with our customers.
What are the key skills / experience you’ll already have?
  • A genuine passion for the delivery of outstanding customer service at all times
  • Excellent communication skills and be fluent in English
  • The flexibility to quickly adapt to changing situations
  • A positive approach and be a supportive team player

What can we offer you?

We offer our valued colleagues a range of benefits including:
  • Fully paid training & uniform
  • Local employment contract
  • Competitive salary, with annual pay review
  • Monthly 1-1 meetings with your Supervisor
  • Coaching, development & career progression across & Jet2holidays
  • 45 holiday days entitlement per annum (including Public Holidays)
  • Recommend a Friend bonus scheme
Our Resort Flight Check-In Passenger Service Agents working hours are rostered in line with our customer needs. As such, you will have a flexible approach to work with scheduled hotel visits including early starts & weekend working.

As we employ on local employment contracts, you will already hold full right to work documents for the country where the role is based and be living in the destination or be willing and able to source your own accommodation and required documents.

Apply today! Once we have received & reviewed your application, we will then invite you to complete the 2023 recruitment process. This includes a telephone conversation with a member of the recruitment team and then an invitation for you to come meet us at an assessment day in Tenerife on the 8th June!

If you accept a position, you will be required to provide a full 5 year referencing history (including gaps) and satisfactory criminal record check(s).

Help us to send our all-important customers on holiday with & Jet2holidays!!

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