Team: Data Control

Salary: Competitve

Contract Type: Permanent

Hours Per Week: 40 Hours

Here at Jet2holidays, we’re all about delivering a VIP service for our customers each and every time. Our Data Control team play a pivotal role in the management of hotel stock sold by Jet2holidays.

What will you do in this role?

  • Interact daily with our Contracting, Revenue and Product colleagues to ensure that all hotel packages are loaded accurately and are available.
  • You will be responsible for the auditing of contracts and maintain our inventory by actioning special offers, extra room allocation & minimum stays and release period amendments received from both Hoteliers and Resort Agents.
  • Audit any allocation level adjustments.
  • Stop Sales and Special Offers loaded on a daily basis, ensuring that any errors raised are rectified immediately. This is a key part of the role to ensure no financial loss to the business and to safeguard our Customers journey.
  • Report to the Team Leader.
  • Complete auditing of tasks undertaken by the Data Control Executive Team, confirming accuracy and reporting any issues to the Team Leader.
  • You will also undertake and resolve both Pricing and Confirmation Queries that we receive daily from hoteliers, agents and our Aftersales Team. 

What are the key skills / experience you’ll already have?

  • A proven track record in a similar audit related role, ideally within the travel or related industries.
  • You will have a good working knowledge of Microsoft Office, particularly Word, Excel and PowerPoint.
  • Numerate with a high level of accuracy.
  • Excellent attention to detail.
  • Effective communication skills both verbal and written.
  • Ability to build strong working relationships across business levels.
  • Passionate about delivering a VIP experience to our customers

This role is available on a full time permanent contract basis. You will predominantly work from home, with the expectation to come into our Head Office once a month for team days. You will also be required to attend our Leeds City Centre head office (LS11) for 1 week of training. We will provide you with your computer equipment, however a key requirement of the role is that you must have a suitable working space at home, along with a high speed broadband connection. You must also be based in the UK.

If you are successful, in joining us, we will provide a comprehensive training and induction programme, in order to give you the tools to perform in the role well.

What can we offer you?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -

  • Competitive salary, with annual pay review
  • Contributory pension scheme
  • 34 days holiday entitlement per annum (including Bank Holidays)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Colleague discounts on Jet2holidays and holidays and flights
  • Access to Mental Health First Aiders
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send and support, our all-important customers, on holiday with and Jet2holidays!!

Other Opportunities

Commercial Teams Contracting & Product Data Control