Team: Business Engagement / Support

Salary: Excellent

Contract Type: Permanent

Hours Per Week: 40 Hours

Business Systems Analyst, based at Holiday House in Leeds City Centre.  This is a hybrid role with the ability and scope to work flexibly from home.

Jet2.com and Jet2holidays are recruiting a highly methodical and technically minded Business Systems Analyst to join our growing IT Project Office. You will be Working as One Team across the business to capture, document and translate business needs, ensuring the appropriate requirements are analysed and documented for each initiative. The work you deliver will allow us to continue to improve customer experience, Create Memories, increase operational efficiency and maximise profit as the business continues to grow.

What will you do in the role?

Our Business Systems Analyst predominantly works with ‘off-the-shelf’ third party software solutions, meaning you will be more focused on the technology aspect of the solution. You will therefore need to take into consideration how it will integrate and impact our current infrastructure, security, and architecture. In addition, you will:
  • Have the ability to use a variety of requirement elicitation techniques and documentation, ensuring business processes are fully understood
  • Define and document IT system dependencies and integration
  • Consult throughout the project lifecycle and post-implementation to ensure solution design, business requirements and IT Strategy are satisfied
  • Work with vendors to understand their solutions and their suitability for our business requirements
  • Support the tendering process (RFI and RFP) to identify a suitable vendor and solution.
What are the key skills / experience you’ll already have?

Our Business Systems Analyst will have previous experience of facilitating and running workshops / interviews with relevant departments. You will also:
  • Have excellent written and verbal communication skills
  • Possess strong stakeholder management skills
  • Have the ability to build and maintain fantastic working relationships with third party suppliers and colleagues at all levels.
What can we offer you?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -
  • Competitive salary, with annual pay review
  • Contributory pension scheme
  • 34 days holiday entitlement per annum (including Bank Holidays)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Colleague discounts on Jet2holidays and Jet2.com holidays and flights
  • Cycle to Work Scheme
  • Access to Mental Health First Aiders
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle.
We offer an excellent remuneration package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Other Opportunities

Digital & IT Business Support & Project Office Business Engagement / Support