Team: Inflight Retail

Salary: Excellent

Contract Type: Permanent

Hours Per Week: 40 Hours

In-Flight Retail at is a key part of the overall business strategy, fulfilling two key roles for the business of Revenue Generation and Customer Satisfaction. The retail proposition encompasses many categories from food and beverage to luxury gifts, all of which must be delivered to the passenger in a space and time challenged environment.

Reporting to the General Manager – In-Flight Retail, the role of In-Flight Retail Product Buying Manager is crucial to ensuring the successful commercial delivery of the proposition through effective management of range, pricing, margin and promotions for the onboard sales piece.

What will you do in the role?

Range Sourcing:
  • Utilise category management principles to define and manage the ideal range selection, including negotiation of cost prices/supplier support to deliver the range to the commercial benefit of
  • Source and develop new retail products for the airline to offer customers a point of difference; development of relationships with suppliers within and outside of the Travel Retail Industry
  • Develop and implement a clear product strategy
  • Define and implement a clear promotional strategy
  • Define and achieve commercial goals, improving the sales and profitability of In-Flight Retail

Range Administration:
  • Obtaining individual supplier sales data from Retail Analyst for Supplier Meetings
  • Maintaining Range Shortlist document
  • Requesting, chasing, logging and cataloguing samples from suppliers
  • Managing samples for new range and In-Flight Retail Centre of Excellence
  • Create, maintain and communicate where necessary the Master Listing Document
  • Requesting and chasing images and copy for Jet2shop
  • Management of the crew incentive prizes with our suppliers
  • To maintain the supplier database
  • Organisation of the crew Summer Showcases

  • Working alongside the In-Flight & Retail Revenue Customer Experience Manager to deliver all In-Flight Retail literature
  • Delivery of In-Flight Shopping brochure, Jet2shop; development of the publication with’s preferred agency, in terms of content, layout, supplier advertising, photography and copy and full management of the critical path for onboard delivery
  • Management of all additional In-Flight Retail Marketing; create effective marketing campaigns and promotions via Web, e-mail & airport literature

What are the key skills / experience you’ll already have?
  • Experience of FMCG food/beverage buying in major multiple environment is advantageous
  • Excellent numerical ability
  • Strong organisational skills
  • Excellent interpersonal skills
  • Commercially astute with outstanding negotiation skills
  • Able to manage complex workloads through effective prioritisation of self and others
  • Strong commercial presentation skills
  • Good knowledge of Microsoft Excel, Word, Powerpoint etc
What can we offer you?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -
  • Competitive salary
  • Contributory pension scheme
  • 26 days holiday entitlement per annum (plus bank holidays)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Colleague discounts on Jet2holidays and holidays
  • Cycle to Work Scheme
  • Access to Mental Health First Aiders
  • Annual pay review
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

We offer an excellent remuneration package with fantastic opportunities for progression in a growing business. We operate a Hybrid working pattern where you’ll work in the office three days a week and can work from home for the remaining time if you wish.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send our all-important customers on holiday with and Jet2holidays!!

Other Opportunities

Commercial Teams Head Office Inflight Retail