Team: CRM, Customer Data, Research & Analysis

Salary: Excellent

Contract Type: Fixed Term

Hours Per Week: 40 Hours

As our new Senior CRM Executive, you’ll support various teams to deliver the CRM Marketing schedule and manage operational aspects of CRM channel production and testing across Jet2.com and Jet2holidays customer communications. With a strong focus on production management, you’ll support and coordinate the Q&A and delivery of Jet2.com and Jet2holidays CRM campaigns, working closely with the business to ensure that there is a smooth production process between Creative Services, Data and other stakeholders.

Please note that this role will be offered as a salaried 12-month Fixed Term Contract.

As our Senior CRM Executive, you’ll have access to a wide range of benefits including:
  • Hybrid working (we’re in the office 2 days per week)
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
  • 26 days holiday (plus Bank Holidays)

What you’ll be doing:
  • You’ll collaborate with your line manager to optimise operational processes for increased efficiency and develop and maintain efficient workflow processes to ensure the timely delivery of each campaign and project.
  • You’ll work collaboratively with the wider Marketing team, such as Content, Apps, CX, Campaigns, Analytics, and other key business stakeholders to manage the day-to-day operational aspects of the CRM channels.
  • You’ll be responsible for the coordination of Q&A within email production, ensuring that emails are deployed error-free, including briefing, testing, collation of assets and sign-off.

What you’ll have:
  • This role will suit an engaging and enthusiastic person, who can work on their own initiative and who is passionate about the travel industry.
  • You’ll be meticulous, deadline-driven, and able to multi-task with solid organisational and time management skills.
  • You’ll have a passion for ensuring that everything we do is customer focused and have demonstrable experience of managing teams and campaigns of a similar nature.
  • Experience of working in a fast-moving environment with competing deadlines and priorities is highly desirable, as is an excellent understanding of email marketing best practices.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

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