| Job Title |
Spain - Register your Interest - Customer Helpers Summer 21 |
| Location |
Various |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
At Jet2.com and Jet2holidays we are all Customer Helpers, responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Summer 2020, as for everyone, has been a very challenging time for us, dealing with the impact of Covid-19 across all our destinations. However, we are now looking forward to a successful summer season in 2021.
Planning is underway for Summer 2021 and we could soon be recruiting Customer Helpers in our Resorts and Airports across Spain.
This is a great opportunity to join our team and help create memories for our customers with Jet2holidays! In return for your hard work and dedication, we offer in-depth training for the role, local contracts and an open and friendly atmosphere to progress your career.
If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all-important customers, then why not register your interest? We will keep you informed about our different roles and when our recruitment campaign goes live for our opportunities for next year.
Please click 'apply' to register your interest now!
|
| Job Title |
Resort Customer Helper (Rep) - Side |
| Location |
Side |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Side for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Antalya |
| Location |
Antalya |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Antalya Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Antalya, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Belek |
| Location |
Belek |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Antalya Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Belek, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Marmaris |
| Location |
Marmaris |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Dalaman Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Marmaris, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Fethiye |
| Location |
Fethiye |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Dalaman Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Fethiye, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Belek |
| Location |
Belek |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Belek for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Lara Beach |
| Location |
Lara Beach |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Lara Beach for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Marmaris |
| Location |
Marmaris |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Marmaris for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Fethiye |
| Location |
Fethiye |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Fethiye for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Sarigerme |
| Location |
Sarigerme |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Sarigerme for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
B2 Licensed Engineers - Bristol Airport |
| Location |
Bristol Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.
You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. You will need to have a full UK Driving Licence and ideally hold current approvals for B737 Aircraft, although candidates with other Aircraft approvals will be considered. Additional approvals for other Jet2.com Aircraft types (A321 and B757) would be advantageous. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer
|
| Job Title |
B1 Licensed Engineers - Bristol Airport |
| Location |
Bristol Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Station Engineer, the B1 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.
You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will be European Aviation Safety Agency (EASA) B1 Qualified with experience working on commercial aircraft. You will need to have a full UK Driving Licence and ideally hold current approvals for B737 Aircraft, although candidates with other Aircraft approvals will be considered. Additional approvals for other Jet2.com Aircraft types (A321 and B757) would be advantageous. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer
|
| Job Title |
Business Analyst |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Lead Business Analyst, as a Business Analyst you will be leading the charge on delivering projects that will improve the experience of our external and internal customers. The Jet2.com and Jet2holidays Business Analysts are passionate about delivering the best for our customers. We are proactive and work as a team to achieve results.
In this exciting opportunity, you will be expected to drive a project from inception to the point it goes live. You will facilitate stakeholder workshops, displaying skill in interviewing, effective questioning and have an ability to capture valuable output that you can build further analysis on.
The Business Analyst will own the requirements for the project, capturing these with any supporting documentation. These should be clearly and concisely captured on TFS. Epics/User stories should be detailed and captured in the team’s tool of choice, following INVEST principles and acceptance criteria. Additionally, you will work closely with the development team to give them a clear understanding of what needs to be delivered and using sessions such as the ‘3 amigos’, the user stories should be fleshed out and agreed to by the team. You may also be required to run estimation sessions to understand the effort required to deliver the stories.
As a part of the team effort, any of the above outputs should be shared with the Product Owner and you will support them with effective prioritisation of the backlog, providing recommendations based on your understanding. You will always support sprint planning by having all analysis ready and well defined. At Jet2.com and Jet2holidays our BAs don't just stop at the capture of requirements, as they collaborate within our development teams to take ideas from concept to a solution, understanding any areas of risk, dependencies, compliance impacts or data requirements. . Working together with your team will be key to your personal success and key to the project delivering successfully. There may be times when we require you to help support Scrum Masters, Product Owners, Project Managers or Design. Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and in-house software development. You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment, managing competing workloads and capable of effectively prioritising to meet deadlines. In addition, you will have excellent communication skills, both written and verbal, and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Resort Customer Helper (Rep) - Malta |
| Location |
Malta |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Malta for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Malta |
| Location |
Malta |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Malta Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Corfu - Full & Part Time Available |
| Location |
Corfu |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Corfu Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Skiathos - Full & Part Time Available |
| Location |
Skiathos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Skiathos Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Lesvos - Full & Part Time Available |
| Location |
Lesvos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Lesvos Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Preveza - Full & Part Time Available |
| Location |
Preveza |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Preveza Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Corfu |
| Location |
Corfu |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Corfu for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Peloponnese |
| Location |
Kalamata |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in the Peloponnese for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Parga |
| Location |
Parga |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Parga for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Team Leader - Santorini |
| Location |
Santorini |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader based in Santorini for Summer 2021.
Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.
You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.
You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.
Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.
In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Kos |
| Location |
Kos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Kos Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Halkidiki |
| Location |
Halkidiki |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Halkidiki for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Kefalonia |
| Location |
Kefalonia |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Kefalonia Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Zante - Full & Part Time Available |
| Location |
Zakynthos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Zante Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Skopelos |
| Location |
Skopelos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Skopelos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Kalymnos |
| Location |
Kos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Kalymnos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Customer Service Agent - Zakynthos Airport (ZTH) |
| Location |
Zakynthos |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Zakynthos Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel to support our other Airports, at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation or Travel setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Zakynthos to help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Chania Airport (CHQ) |
| Location |
Chania |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for a Customer Service Agent to join our Ground Operations Team at Chania Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required, to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Chania and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Corfu Airport (CFU) |
| Location |
Corfu |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Corfu Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel to support other Airports at busy times.
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Corfu and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Heraklion Airport (HER) |
| Location |
Heraklion |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Heraklion Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required, to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation or Travel setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Heraklion and help make a real difference to our customers holiday!
|
| Job Title |
Duty Manager - Antalya Airport (AYT) |
| Location |
Antalya |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for a Duty Manager to join our Ground Operations Team at Antalya Airport, on a full time, seasonal contract basis for Summer 2021!
Reporting to the Regional Manager, the Duty Manager is responsible for the day to day management of all Jet2.com operations at the airport, ensuring our Jet2.com and Jet2holidays customers consistently receive first class levels of customer service.
Key responsibilities will include - - Leading our Jet2.com operational team at the airport, ensuring the delivery of a VIP customer experience
- Oversight of all Jet2.com Ground Operations activity at the airport, both landside and airside
- Ensuring adherence to company standards and procedures
- Monitoring and analysing airport key performance indicators and making recommendations for improvements
- Assisting the Regional Manager with key operational meetings as well as planning, recruitment and resource allocation, to ensure operational requirements are met
- Working effectively with our key stakeholders, including ground handling partners, airport authorities and our Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos at all times.
This is a role with a high level of operational responsibility, whilst working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
The successful candidate will have experience of leading and managing teams, ideally from within an aviation environment. We are looking for an inspirational leader, who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Excellent administration skills are required, including roster planning and KPI management. Strong operational experience within an airport environment is essential for this role and you will ideally have experience of managing/building relationships with service providers and senior stakeholders. As you will be working with our UK customer base, fluency in both English and Turkish is required.
In return we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Antalya to help make a real difference to our customers holiday!
|
| Job Title |
Duty Manager: Bourgas Airport (BOJ) |
| Location |
Bourgas |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. We have an exciting opportunity for a Duty Manager to join our Ground Operations Team in Bourgas Airport, on a full time, seasonal contract basis for Summer 2021!
Reporting into the Regional Manager, the Duty Manager is responsible for the day to day management of all Jet2.com operations at the airport, ensuring our Jet2.com and Jet2holidays customers consistently receive first class levels of customer service.
Key responsibilities will include - - Leading our Jet2.com operational team at the airport, ensuring the delivery of a VIP customer experience
- Oversight of all Jet2.com Ground Operations activity at the airport, both landside and airside
- Ensuring adherence to company standards and procedures
- Monitoring and analysing airport key performance indicators and making recommendations for improvements
- Assisting the Regional Manager with key operational meetings as well as planning, recruitment and resource allocation, to ensure operational requirements are met
- Working effectively with our key stakeholders, including ground handling partners, airport authorities and our Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos at all times.
- There may be the requirement to travel, to support our other Airports, at busy times
This is a role with a high level of operational responsibility, whilst working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
The successful candidate will have experience of leading and managing teams, ideally from within an aviation environment. We are looking for an inspirational leader, who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Excellent administration skills are required, including roster planning and KPI management. Strong operational experience within an airport environment is essential for this role and you will ideally have experience of managing/building relationships with service providers and senior stakeholders. As you will be working with our UK customer base, fluency in both English and Bulgarian is required.
In return we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Bourgas to help make a real difference to our customers holiday!
|
| Job Title |
Airport Customer Helper (Rep) - Dalaman |
| Location |
Dalaman |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Dalaman Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Dalaman, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Cyprus - Register your Interest - Customer Helpers Summer 21 |
| Location |
Various |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
At Jet2.com and Jet2holidays we are all Customer Helpers, responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Summer 2020, as for everyone, has been a very challenging time for us, dealing with the impact of Covid-19 across all our destinations. However, we are now looking forward to a successful summer season in 2021.
Planning is underway for Summer 2021 and we could soon be recruiting Customer Helpers in our Resorts and Airports across Cyprus.
This is a great opportunity to join our team and help create memories for our customers with Jet2holidays! In return for your hard work and dedication, we offer in-depth training for the role, local contracts and an open and friendly atmosphere to progress your career.
If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all-important customers, then why not register your interest? We will keep you informed about our different roles and when our recruitment campaign goes live for our opportunities for next year.
Please click 'apply' to register your interest now!
|
| Job Title |
Airport Customer Helper (Rep) - Altinkum |
| Location |
Altinkum |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Bodrum Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Altinkum, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Bodrum |
| Location |
Bodrum |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Bodrum Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Bodrum, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Kusadasi |
| Location |
Kusadasi |
| Team |
Overseas |
| Job Type |
Agency Temp |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Izmir Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will travel with our customers on their journeys to and from the Airport to ensure their safe and efficient transfers.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Kusadasi, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
To be considered for this role you must be a Turkish Citizen.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Bodrum |
| Location |
Bodrum |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Bodrum for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Kusadasi |
| Location |
Kusadasi |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Kusadasi for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with a licence to drive a manual gear car in Turkey.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Santorini - Full & Part Time Available |
| Location |
Santorini |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Santorini Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Skiathos |
| Location |
Skiathos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Skiathos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Kos |
| Location |
Kos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Kos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Kefalonia |
| Location |
Kefalonia |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Kefalonia for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Team Leader - Dubrovnik |
| Location |
Dubrovnik |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader based in Dubrovnik for Summer 2021.
Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.
You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.
You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.
Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.
In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Mykonos - Full & Part Time Available |
| Location |
Mykonos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) based at Mykonos Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Mykonos |
| Location |
Mykonos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Mykonos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Santorini |
| Location |
Santorini |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Santorini for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Lesvos |
| Location |
Lesvos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Lesvos for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Laganas |
| Location |
Zakynthos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Laganas for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Resort Customer Helper (Rep) - Zante |
| Location |
Zakynthos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Zante for Summer 2021.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in the destination, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
|
| Job Title |
Engineering Technical Instructor (Avionic) |
| Location |
Hangar, Manchester Airport |
| Team |
Engineering Training |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the GM - Engineering Training & Development, the Engineering Technical Instructor (Avionic) is primarily responsible for delivering EASA Part 147 Type Rating Engineering and EWIS Hand Skills Training to Jet2.com colleagues across the Companies fleet of aircraft. This position ensures quality and consistency across the scope of training provided and plays a vital role in the continuous improvement of working practices within Jet2.com Engineering Teams.
The Engineering Technical Instructor (Avionic) will identify training needs within the Company, developing and reviewing technical courses accordingly. You will also deliver the training, responding to a variety of learning styles and needs. In addition, you will produce management reports on technical and training related issues, driving improvement and customising training as a result.
The successful candidate will have experience of developing and delivering type rating training in an Engineering Aviation Environment. You will be familiar with delivering training in EASA Part 147/Part 145/Part M Organisations, ideally with specific experience in Boeing Aircraft with previous EASA approval to instruct either B2 Type Rating and General Familiarisation courses, although support and training will be offered to the right candidate to achieve this approval. The B2 Avionic Instructor (Engineering) will also have excellent written and verbal communication skills and the ability to communicate complex technical information to a wide audience. Along with this, strong IT skills and a good knowledge of Microsoft Office applications is also a key requirement.
We offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! eng
|
| Job Title |
Roster Planning Coordinators - Ground Operations |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Sales & Planning |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
To ensure we continue to deliver our award-winning VIP Customer Service, we are recruiting for two Roster Planning Coordinators to join our team. Reporting to the Resource Planning Manager, you will be responsible for the planning and scheduling of rosters for our Ground Operations airport-based colleagues across the UK, Spain and Portugal.
You will work closely with both the Training Planning Teams and Station Managers to ensure all rosters are produced in accordance with regulatory obligations, company policies and operational requirements.
Key Responsibilities:
- Producing accurate and detailed resource requirement plans for all Jet2.com Ground Operations colleagues at company bases.
- Creating compliant and accurate periodic rosters for all Jet2.com Ground Operations colleagues at company bases.
- Create detailed reports giving projected availability details of Jet2.com Ground Operations colleagues according to contract types, airport base, and role.
- Support Ground Operations Training teams in managing colleague resource availability and provide effective solutions to resource availability issues.
- Liaise with respective Station Managers to detail Ground Operations colleagues roles, including any operational contribution levels.
To be successful in this role you will need: - Excellent Microsoft Excel skills and an eye for detail
- A good understanding of resource planning and the cycle of roster planning and production
- Knowledge of working time directives and work-place rostering agreements
- The ability to turn around tasks at short notice while maintaining accuracy and quality of output
- An adaptable, flexible attitude, able to work in a fast-paced environment delivering to tight timescales.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Analyst - EROS |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Senior Business Support Manager, as a Business Analyst at Jet2.com & Jet2holidays you will be leading the charge on delivering projects that will improve the experience of our external and internal customers.
Jet2.com BAs are passionate about delivering the best for our customers. We are proactive and work as a team to achieve results.
In this exciting opportunity, you will be expected to drive a project from inception to the point it goes live. You will facilitate stakeholder workshops, displaying skill in interviewing, effective questioning and have an ability to capture valuable output that you can build further analysis on.
The Business Analyst will own the requirements for the project, capturing these with any supporting documentation. These should be clearly and concisely captured on TFS. Epics/User stories should be detailed and captured in the team’s tool of choice, following INVEST principles and acceptance criteria. Additionally, you will work closely with the development team to give them a clear understanding of what needs to be delivered and using sessions such as the ‘3 amigos’, the user stories should be fleshed out and agreed to by the team. You may also be required to run estimation sessions to understand the effort required to deliver the stories.
As a part of the team effort, any of the above outputs should be shared with the Product Owner and you will support them with effective prioritisation of the backlog, providing recommendations based on your understanding. You will always support sprint planning by having all analysis ready and well defined.
At Jet2.com and Jet2holidays our BAs don't just stop at the capture of requirements, as they collaborate within our development teams to take ideas from concept to a solution, understanding any areas of risk, dependencies, compliance impacts or data requirements. . Working together with your team will be key to your personal success and key to the project delivering successfully. There may be times when we require you to help support Scrum Masters, Product Owners, Project Managers or Design. Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and in-house software development. You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment, managing competing workloads and capable of effectively prioritising to meet deadlines. In addition, you will have excellent communication skills, both written and verbal, and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
E-commerce Product Owner |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Product Owner Manager, the E-commerce Product Owner will ensure all IT development projects are completed effectively, on time, with optimal value and achieve the intended business objectives.
As E-commerce Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key business stakeholders to understand their aspirations & objectives, define scope and facilitate sizing, backlog maintenance, sprint planning and sprint execution processes. You will ensure that all work being carried out aligns with the commercial objectives of the business.
You will work within a scaled agile, value stream driven environment, working closely with other Product Owners and Business Analysts to understand the commercial objectives of the business and ensure they are understood by stakeholders so we work towards common goals.
You will ensure all team members are kept informed of objectives and timescales throughout the project lifecycle, whilst continually providing progress reports to the business with the use of road mapping and reporting tools.
You will have experience working within an Agile development environment including the definition of user stories, as well as the breakdown of epic level features & stories. You will also work closely with technical specialists and the development teams to refine the product backlog alongside the Business Analyst. In addition, you will assist with User Acceptance Testing and software releases ensuring software is fully signed off and handed over to business stakeholders.
The successful candidate will have experience of working as a Product Owner. You will have excellent communication, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. Familiarity with Microsoft Team Foundation Server for backlog maintenance and sprint delivery would be beneficial.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Jet2holidays Operational Control Centre Manager |
| Location |
Leeds City Centre |
| Team |
Operations |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the General Manager – Overseas Operations, the Jet2holidays Operational Control Centre Manager is responsible for monitoring and leading the 24-hour Jet2holidays real time operation – ensuring excellent service, standards and adherence to policies and company obligations. This vital role works closely with a wide range of teams across the business to provide solutions-based support for the management of incidents and monitoring the ongoing performance of our award-winning service.
The Jet2holidays Operational Control Centre Manager will lead a team of Duty Managers to ensure that all overseas operations and Company policies and procedures are managed and followed with accurate reporting in place, escalating where required. You will support internal and external stakeholders and provide day to day management guidance and subject matter expert support across all areas of overseas operations, ensuring we continue to deliver industry leading service to our customers. Additionally, the Jet2holidays Operational Control Centre Manager will own the end to end process for incident management for Jet2holidays, working closely with counterparts in the Jet2.com operation. You will also be responsible for developing accurate and timely Management Information to support decision making, presenting this to Senior stakeholders on a regular basis.
The successful candidate will have significant management experience gained in a Tour Operator or Airline and with a focus on a customer facing and/or operational team. You will have proven ability to lead in a fast paced and deadline driven environment, demonstrating the ability to make effective decisions confidently and quickly when under pressure. You will have excellent communication skills and the ability to interact confidently and clearly with stakeholders at all levels. An analytical thinker, you will be able to assimilate information and determine priorities quickly. Ideally, the Jet2holidays Operational Control Centre Manager will have experience working overseas and knowledge of industry regulations relating to areas such as ABTA, Package holidays and Airline Operations.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Jet2holidays Operational Control Centre Duty Manager |
| Location |
Leeds City Centre |
| Team |
Operations |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2holidays |
Reporting to the Jet2holidays Operational Control Manager, the Jet2holidays Operational Control Centre Duty Manager is responsible for supporting the 24-hour Jet2holidays real time operation, proactively managing the day to day operation, and ensuring incidents are appropriately dealt with. You will work closely with a wide range of operational teams to ensure our operation and service delivery are supported.
The Jet2holidays Operational Control Centre Duty Manager will work closely with several internal stakeholders to anticipate and accurately plan any operational disruption, leading the escalation process within the Overseas Operations Team. You will ensure that all Overseas Operations and Company policies and procedures are managed and followed, as well as reporting regularly on operational performance and incident resolution. The Jet2holidays Operational Control Centre Duty Manager will also support both internal and external stakeholder relationships in providing day to day guidance and subject matter expert support on overseas operations ensuring we continue to deliver industry leading service to our customers.
The successful candidate will have significant experience in a customer focussed or operational role in a Tour Operator or Airline. You will be calm and reliable under pressure, making clear and confident decisions in challenging circumstances. You will be analytical and detail orientated, able to understand a situation and consider your response quickly. The Jet2holidays Operational Control Centre Duty Manager will also have excellent communication skills and the ability to lead a team from the front. Ideally, you will have experience working overseas and an in-depth knowledge of industry regulations relating to areas such as ABTA, Package holidays and Airline Operations.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Agile Delivery Lead |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
Jet2.com and Jet2holidays are looking for an experienced Agile Delivery Lead to join our development community working in Leeds.
You’ll be joining a creative team which work in an agile, scrum environment. Your teams will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps and ultimately enable Jet2.com and Jet2holidays to stay ahead in the market.
Reporting to the Agile Delivery Manager, we’re looking for a proactive and energetic Agile Delivery Lead who can work with closely with our IT Systems Manager, Technical Specialists, POs & BAs to convert backlogs into delivery plans and embed good agile working practices throughout the lifecycle.
What are the main roles & responsibilities of an Agile Delivery Lead?
• Coaching & increasing the team's knowledge in agile ways of working
• Setup & facilitation of agile ceremonies and related processes
• Working with the PO & BA to ensure the team have a prioritised backlog
• Responsibility for delivery of committed sprint goals
• Removing external factors from blocking the team (e.g. infrastructure, release, dba, support, environments, business support etc)
• Responsibility for ensuring releases are planned in with the Team and the Release Team
You will need to have previous experience of working in a scaled agile environment across multiple teams, delivering internally developed websites and applications with a blend of different agile methodologies and strong stakeholder management experience. The successful candidate will have excellent communication skills, both verbal and written, and be able to contribute towards an environment of continuous improvement.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Service Agent - Paphos Airport (PFO) |
| Location |
Paphos |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Paphos Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel to support other airports
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Paphos and help make a real difference to our customers holiday!
|
| Job Title |
Senior Sitecore Engineer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
This is a fantastic opportunity for an experienced Senior Sitecore Engineer to join the Jet2 E-commerce Team who are responsible for delivering high quality developments across our two enterprise level websites, Jet2.com and Jet2holidays.com. This team is core to the future development of the business and is responsible for building and maintaining scalable and high-performance systems which can support the continued growth of the business and provide an excellent customer experience.
Key Responsibilities
We are looking for technically strong Senior Software Engineers who are passionate about building high performing enterprise level systems within our Sitecore Platform. You will be involved with building new system features, requested by the business, which adheres to best development standards and practices.
Working as part of a highly skilled Agile Scrum team, you will require strong technical skills and be a clear and confident good communicator, interacting with your team and a wide range of within the team and with wider business stakeholders.
You will engage with the Jet2 technical community, helping facilitate wider discussions on architecture, new technologies and ways of improving our e-commerce platforms which will help contribute to the long-term roadmap.
You should be passionate about continuous improvement and be committed to improving our agile processes and best practices within the team.
Skills Required: - Solid understanding of enterprise level systems design and concepts
- In-depth knowledge of development environment, tools and external libraries within the .NET technology stack, with specific experience in the following areas to a high level of expertise:
- Sitecore Experience Platform (version 9+)
- Strong understanding of Helix Principles
- Experience of working on large Sitecore multi-site solutions
- Strong understanding and experience of reactive JavaScript Frameworks (Vue.js, React, Angular)
- Strong knowledge of modern JavaScript build techniques (Node.js/Webpack/GULP)
- C# 5.0
- Microsoft .NET/.NET Core
- ASP.NET MVC
- Experience of working with REST based Micro-services (Web APIs)
- Experience working with containerised environments using K8s, Docker and CI/CD pipelines
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Duty Manager - Corfu Airport (CFU) |
| Location |
Corfu |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for a Duty Manager to join our Ground Operations Team at Corfu Airport, on a full time, seasonal contract basis for Summer 2021!
Reporting to the Regional Manager, the Duty Manager is responsible for the day to day management of all Jet2.com operations at the airport, ensuring our Jet2.com and Jet2holidays customers consistently receive first class levels of customer service.
Key responsibilities will include - - Leading our Jet2.com operational team at the airport, ensuring the delivery of a VIP customer experience
- Oversight of all Jet2.com Ground Operations activity at the airport, both landside and airside
- Ensuring adherence to company standards and procedures
- Monitoring and analysing airport key performance indicators and making recommendations for improvements
- Assisting the Regional Manager with key operational meetings as well as planning, recruitment and resource allocation, to ensure operational requirements are met
- Working effectively with our key stakeholders, including ground handling partners, airport authorities and our Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos at all times.
- There may be the requirement to travel to support other Airports at busy times
This is a role with a high level of operational responsibility, whilst working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
The successful candidate will have experience of leading and managing teams, ideally from within an aviation environment. We are looking for an inspirational leader, who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Excellent administration skills are required, including roster planning and KPI management. Strong operational experience within an airport environment is essential for this role and you will ideally have experience of managing/building relationships with service providers and senior stakeholders. As you will be working with our UK customer base, fluency in both English and Greek is required.
In return we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Corfu to help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Kefalonia Airport (EFL) |
| Location |
Kefalonia |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Kefalonia Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Kefalonia and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Skiathos Airport (JSI) |
| Location |
Skiathos |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Skiathos Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required, to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Skiathos and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Santorini Airport (JTR) |
| Location |
Santorini |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Santorini Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required, to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Santorini and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Kos Airport (KGS) |
| Location |
Kos |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Kos Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be travel required, to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Kos and help make a real difference to our customers holiday!
|
| Job Title |
Resort Manager - Marmaris |
| Location |
Marmaris |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
45 Hours |
| Company |
Jet2holidays |
Are you passionate about leading and motivating teams to make every day special for our customers?
If so, we have a fantastic opportunity at Jet2holidays to join our Overseas Team in Marmaris as Resort Manager.
Reporting to the Destination Manager, the Resort Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, performance and service delivery of Jet2holidays leading the Resort Team.
As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of the team and service delivery of Jet2holidays across Marmaris, working closely with our Resort Team Leaders in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times.
Part of your role will be to carry out regular visits to all resorts within the destination to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team. You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.
To be successful in this role, you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills. You’ll be confident in dealing with difficult situations and taking them to a positive conclusion.
You will already be living in, or willing to relocate to the destination, and will ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role you will already be a driver with your own transport.
In return for delighting our customers, we offer a great salary on a local contract combined with excellent opportunities for progression in a growing business.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then please apply today!
|
| Job Title |
Procurement Manager |
| Location |
Leeds City Centre |
| Team |
Procurement |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We are recruiting a Procurement Manager to join our busy team in Leeds (initially working from home and with flexible working options in future). Reporting to the General Manager – Procurement you will be procuring across a broad range of categories, including Software as a Service (SAAS), working in collaboration with colleagues across Jet2.com and Jet2holidays to shape the strategy and lead tender and negotiation processes.
Key Responsibilities: - Coordinate and lead the creation and execution of the procurement strategy for a range of categories including the investment into new software and technology. Maintain excellent market knowledge and apply this to requirements
- Line management and development of a Procurement Buyer
- Act as a role model for non-procurement colleagues, to support delivery of an end-to-end procurement service
- Build relationships internally and externally with key suppliers. Own, drive and leverage relationships to deliver improved service and cost reduction
- Be accountable for the delivery of all Performance and Commercial Contract Agreements and ongoing management
- Provide comprehensive advice, insight, guidance and service on best practice
- Encourage and champion category development and supplier innovations
The successful candidate will need: - Experience of procuring technology platforms and SAAS, using a high degree of market awareness, and demonstrable innovative approaches in contract negotiations and supplier management (highly desirable)
- Ability to think broadly about end-to-end procurement and to optimise enhanced value
- Gravitas and excellent selling skills to influence senior stakeholders and build credible peer relationships with decision makers
- A solution-oriented approach – looking for opportunities and finding new ways of overcoming problems
- Able to formulate strategy and actionable deliverables, translating big picture approaches to practical implementation plans
- Educated to degree level or equivalent and MCIPS qualified (desirable)
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights and holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Lead Digital Analyst |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
The Web and E-Commerce team incorporates all the digital marketing functions for Jet2.com and Jet2holidays – and our mission is Continual Optimisation and Innovation across all Digital functions to deliver Sales Volume, ROI & Engagement at Speed.
Reporting to the Digital Analytics Manager, the Lead Digital Analyst role sits within the Analytics team and will be responsible for delivering advanced analysis, developing the Web Analytics capabilities of the team, and supporting the manager with strategic initiatives to drive the Analytics team - and the business – forward.
As an expert in Digital Analytics, you will work across our successful brands, spotting opportunities to improve insight, efficiency and revenue through our digital infrastructure. This hands-on role, will require you to build strong working relationships across a number of internal teams, supporting work with our Ecommerce team to drive the roadmap for personalization & CRO, working with our UX team to understand customer interactions across our online estate and working with our media teams to optimize targeting and spend. We are a fast-paced business and this role will require the ability to work on multiple projects concurrently. As a business we live and breathe data, it will be your role to work with the Digital Insight Analysts to bring the stories in this data to life; confidently presenting to both technical and non-technical audiences.
You will lead the analysis function, line managing and developing analysts, whilst seeking opportunities to develop the analytics environment. Also, you will help to define the process for working with digital data that is currently housed within BigQuery, ensuring this is usable by wider Analytics, Performance Marketing and Data Science teams. Additionally, you will report and analyse spend across Customer Acquisition channels – PPC, SEO, Display – and the user behaviour of over 100million sessions encompassing complex user journeys across the Jet2.com and Jet2holidays digital assets.
We are looking for a person with a passion for developing people, in addition to driving forward their own knowledge and skills. A natural influencer, strong written and verbal communication skills are a must. The successful candidate will have extensive experience in a Digital Analytics role (client/agency side), having used Google Analytics 360 and Google Tag Manager (or equivalent) for a large brand. Google Big Query experience and a working knowledge of SQL would be beneficial for this role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Service Agent - Bodrum Airport (BJV) |
| Location |
Bodrum |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. We have an exciting opportunity for a Customer Service Agent to join our Ground Operations team at Bodrum Airport on a full time, seasonal contract basis for Summer 2021!Reporting to the Duty Manager, our Customer Service Agents will play a key role in ensuring all Jet2.com & Jet2holidays customers consistently receive first class levels of Customer Service at the Airport. Key responsibilities include: - Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel, to support our other Airports, at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme. The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a customer service role in a similar, fast paced environment, ideally in an Aviation or Travel setting. A team player, you will have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Turkish is required in this role. In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Bodrum to help make a real difference to our customers holiday!
|
| Job Title |
Duty Manager: Dalaman Airport (DLM) |
| Location |
Dalaman |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
|
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for a Duty Manager to join our Ground Operations Team at Dalaman Airport, on a full time, seasonal contract basis for Summer 2021!
Reporting to the Regional Manager, the Duty Manager is responsible for the day to day management of all Jet2.com operations at the airport, ensuring our Jet2.com and Jet2holidays customers consistently receive first class levels of customer service.
Key responsibilities will include -
- Leading our Jet2.com operational team at the airport, ensuring the delivery of a VIP customer experience
- Oversight of all Jet2.com Ground Operations activity at the airport, both landside and airside
- Ensuring adherence to company standards and procedures
- Monitoring and analysing airport key performance indicators and making recommendations for improvements
- Assisting the Regional Manager with key operational meetings as well as planning, recruitment and resource allocation, to ensure operational requirements are met
- Working effectively with our key stakeholders, including ground handling partners, airport authorities and our Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos at all times.
- There may be the requirement to travel, to support other Airports, at busy times
This is a role with a high level of operational responsibility, whilst working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme.
The successful candidate will have experience of leading and managing teams, ideally from within an aviation environment. We are looking for an inspirational leader, who is committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Excellent administration skills are required, including roster planning and KPI management. Strong operational experience within an airport environment is essential for this role and you will ideally have experience of managing/building relationships with service providers and senior stakeholders. As you will be working with our UK customer base, fluency in both English and Turkish is required.
In return we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Dalaman to help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Dalaman Airport (DLM) |
| Location |
Dalaman |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday We have some exciting opportunities for Customer Service Agents to join our Ground Operations team in Dalaman Airport on a full time, seasonal basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com & Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel, to support other Airports, at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a customer service role in a similar, fast-paced environment, ideally in an Aviation or Travel setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Turkish is required in this role.,
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Dalaman to help make a real difference to our customers holiday!
|
| Job Title |
B2 Licensed Engineer - Newcastle Airport |
| Location |
Newcastle Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.
You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B2 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. You will need to have a full UK Driving Licence and ideally hold current approvals for B737, B757 and A321 aircraft. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer
|
| Job Title |
B2 Licensed Engineer - London Stansted |
| Location |
London Stansted |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.
You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B2 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. You will need to have a full UK Driving Licence and ideally hold current approvals for B737, 757 and A321 aircraft. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer
|
| Job Title |
Customer Service Agent - Larnaca Airport (LCA) |
| Location |
Larnaca |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have an exciting opportunity for Customer Service Agents to join our Ground Operations Team at Larnaca Airport on a full time, seasonal contract basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com and Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel to support other stations at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a Customer Service role in a similar, fast-paced environment, ideally in an Aviation setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Greek is required in this role.
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Larnaca and help make a real difference to our customers holiday!
|
| Job Title |
Customer Service Agent - Antalya Airport (AYT) |
| Location |
Antalya |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday We have some exciting opportunities for Customer Service Agents to join our Ground Operations team in Antalya Airport on a full time, seasonal basis for Summer 2021!
Reporting to the Duty Manager, our Customer Service Agents play a key role in ensuring all Jet2.com & Jet2holidays customers consistently receive first class levels of Customer Service at the Airport.
Key responsibilities include:
- Welcoming our customers at the airport, providing excellent levels of customer service and helping with any queries
- Supporting our third-party service partners to ensure the check-in process is performed correctly and to our company standards
- Effective co-ordination of both the landside and airside operations
- Undertaking quality checks and ensuring safe practices are carried out at all times
- Safety reporting, ensuring all incidents are recorded and investigated
- Working with our third-party partners and Jet2.com and Jet2holidays colleagues, to drive a ‘One Team’ ethos in all areas
- There may be the requirement to travel to support other Airports at busy times
This is a hands-on role, interacting with our customers and working as an ambassador for our brand values. As we are always on hand to help our customers, rostered shift basis and requires flexibility to support our flying programme.
The successful candidate will have a genuine passion for delivering outstanding customer service and will have experience in a customer service role in a similar, fast-paced environment, ideally in an Aviation or Travel setting. A team player, you will have a have excellent communication skills and a friendly approach. As you will be working with our UK customer base, fluency in English and Turkish is required in this role.,
In return, we offer a competitive salary as well as fully paid training and opportunities for progression, along with one to ones and coaching. We provide a free uniform allowance and issue rosters in advance. Join our Ground Operations Team in Antalya to help make a real difference to our customers holiday!
|
| Job Title |
Airport Customer Helper (Rep) - Rhodes (Part Time) |
| Location |
Rhodes |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas/Holiday Representative) on a part time basis, based at Rhodes Airport for Summer 2021.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive at the Airport.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider why not apply now?!
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| Job Title |
Front End Developer |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
As a Front End Developer at Jet2.com & Jet2holidays, you will be responsible for building new and exciting user-centered developments and interpreting graphic visual or interaction designs in HTML, CSS, and JavaScript. In this exciting opportunity, you will build production-ready interfaces that work cross-platform for the Jet2.com and Jet2holidays websites. Experience building with HTML5/CSS and Javascript (ES6) is essential in the role. You'll be able to spot and fix cross-device/browser issues, including desktop, tablet, and mobile. Confident within an Agile environment, you will thrive on working as a team to deliver high quality, high traffic sites.
The successful candidate will be a strong Front End Developer with a portfolio to prove it. With an increasing number of mobile visitors, you’ll be experienced in building responsive mobile experiences. You’ll be able to bridge the gap between design and technology, being able to think and speak the language of the UX designers and technical teams. Experience with SASS, Vue.js, Gulp, Webpack, and Git are desirable. You should be comfortable building components for CMS and have a deep understanding of usability and accessibility standards and approaches. Being a good communicator in this role is crucial.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
BI Finance Product Owner |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager, the Business Intelligence Finance Product Owner, will be the driving force between our Finance business units, and IT Development and Support Teams, establishing strong relationships around the internal organisation. You will collaborate with Senior Finance stakeholders, to understand their aspirations and vision for the data and products they use. You will be expected to drive these initiatives from inception to point of go live.
The BI Finance Produce Owner will experienced at assessing business value, by using a wide range of methodologies and using these to prioritise, Epics and Themes of work to ensure development work focuses on those with maximum value and that are aligned with product strategy.
As a Finance Product Owner in Business Intelligence at Jet2.com & Jet2holidays, you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Product Owners are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
The successful candidate will have experience of working as a Product Owner, ideally within a Finance Background. You will have excellent communication skills, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. You will be personable, proactive, and confident in your approach and have strong stakeholder management skills.
In addition, the BI Finance Product Owner will have a proven track record of delivering change in a fast-paced environment managing competing workloads and capable of effectively prioritising to meet deadlines. You will have experience and be able to demonstrate prior experience working with an Agile development team including the production of roadmaps using software tools, creation, and breakdown of Epic level sized work, into phases and iterations using backlog management software. You will also be expected to facilitate and participate in the daily scrum meetings, planning, product reviews and retrospective meetings.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
Robotic Process Automation (RPA) Lead Developer |
| Location |
Leeds City Centre |
| Team |
Finance |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the RPA Solution Architect, the RPA Lead Developer is responsible for the full systems development life cycle, providing highly effective automation solutions for manual processes. This key position defines and implements the optimal approach to RPA capability creation within the business.
The RPA Lead Developer will assess as-is processes and identify which parts can be automated. The successful candidate will work closely with Business Analysts to optimise processes, improve automation potential, followed by assisting in designing to-be process maps. You will help oversee the delivery of high-quality automation solutions in accordance with the agreed best practice delivery methodology, to achieve a consistent high standard of solution to business requirements. You will also ensure that all automation solutions are fully integrated into each business area and meet KPI metrics.
The successful candidate will have significant experience of software development, including the use of one of the leading RPA software products. You will be passionate about finding simple yet effective solutions for business problems and have excellent problem-solving skills. You will also be able to identify the key obstacles faced by a user, and how to drive best practice through automation. The RPA Lead Developer will be an excellent communicator, able to effectively convey technical messages to both technical and non-technical stakeholders.
In addition, it is expected that the successful candidate will have exposure of development in a range of various technologies. This may include C#, VB.net, VBA, HTML, CSS, Python and Javascript.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
Robotic Process Automation (RPA) Business Analyst |
| Location |
Leeds City Centre |
| Team |
Finance |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the RPA Lead, the RPA Business Analyst is responsible for helping to create the design of scalable and robust automated solutions for the business, securing test data and facilitating User Acceptance Testing (UAT). This vital role works to ensure processes are resilient, robust, scalable and efficient, maintaining cost and ensuring deadlines are met.
This newly created role will provide excellent exposure to RPA and some exciting automation projects in a large, multinational business.
The RPA Business Analyst will help to identify processes from across Jet2.com and Jet2holidays that would benefit from Robotic Process Automation (RPA) and produce process definition documents and business cases for sign off. You will also play a lead role in proposing process optimisation through redesigning existing processes and working closely with developers to build new workflows. The RPA Business Analyst will also ensure operational readiness with each business area, leading the change management process. You will also report on the effectiveness of automation solutions after they are implemented, working to resolve any issues encountered by users.
The successful candidate will be an experienced Business Analyst with excellent interpersonal skills. You will be adept at gathering large amounts of information quickly, and documenting processes clearly and efficiently. Ideally, you will have experience working with Lean methodology and experience on projects involving RPA tools. Above all you will be proactive, confident to engage with people at all levels and have strong attention to detail.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
Mechanic - Birmingham |
| Location |
Birmingham Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Shift Leader, the Mechanic will be responsible for carrying out line maintenance on all Jet2.com aircraft, ensuring tasks are carried out efficiently and on time. This position plays an important role in ensuring our aircraft are maintained to a very high standard and that delays are kept to a minimum.
You will perform defect rectification and routine servicing as directed by the Shift Leader, carrying out aircraft maintenance tasks according to European Aviation Safety Agency (EASA) requirements and regulations. You will also be expected to be available at short notice for Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the Mechanic will work a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will ideally hold a valid and current EASA 'A' License. You will have an operational background in aircraft maintenance, with experience working on commercial aircraft. You will have full working knowledge of Health & Safety requirements, excellent attention to detail and the ability to meet deadlines in a fast paced environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer
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| Job Title |
BI - Business Analyst |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects, to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays, you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile delivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘3 Amigos’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions.
Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners, Product Managers, Technical Specialists and other Business Analysts. Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background. You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment, managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
Senior E-Commerce Product Owner |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Product Owner Manager, the Senior E-commerce Product Owner will ensure all IT development projects are completed effectively, on time, with optimal value and achieve the intended business objectives.
As Senior E-commerce Product Owner, you will work within a scaled agile, value stream driven environment, working closely with other Product Owners and Business Analysts to understand the commercial objectives of the business and ensure they are understood by stakeholders so we work towards common goals. You will be accountable for leading one of our strategic value streams and ensuring that the product roadmap meets the strategic objectives of the business.
You will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key senior business stakeholders to understand their aspirations & objectives, define scope and facilitate sizing, backlog maintenance, sprint planning and sprint execution processes. You will ensure that all work being carried out aligns with the commercial objectives of the business.
You will ensure all team members are kept informed of objectives and timescales throughout the project lifecycle, whilst continually providing progress reports to the business with the use of road mapping and reporting tools. You will also have experience of working with data & insight to inform decision making by senior business stakeholders.
You will have experience working within an Agile development environment including the definition of user stories, as well as the breakdown of epic level features & stories. You will also work closely with technical specialists and the development teams to refine the product backlog alongside the Business Analyst. In addition, you will assist with User Acceptance Testing and software releases ensuring software is fully signed off and handed over to business stakeholders.
The successful candidate will have experience of working as a Product Owner with exposure to senior stakeholders. You will have excellent communication, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. Familiarity with Microsoft Team Foundation Server & Azure DevOps for backlog maintenance and sprint delivery would be beneficial.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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| Job Title |
Resort Team Leader - Parga |
| Location |
Parga |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader based in Parga for Summer 2021.
Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.
You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.
You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.
Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.
In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!
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