Reporting to the User Experience (UX) Manager, the UX Designer will be responsible for optimising the end to end user experience for our visitors across multiple platforms. You will lead the Design Team in identifying, analysing and creating market leading experiences for both Jet2.com and Jet2holidays.

In this exciting opportunity you will work within our busy Digital Marketing Team, collaborating effectively with the business and technical Teams. You’ll be at home with balancing business requirements with what is right for our end users, and effectively delivering measured improvements to our sites.

The successful candidate will be a strong UX Designer, with a portfolio to prove it. With an increasing number of mobile visitors, you'll have the know how to optimise this experience, offering a connected journey with tablet and desktop, making users want to return to our sites. You’ll be required to take the lead on large scale projects and, from concept to launch, deliver experiences our users want, can easily use, and remember using. You’ll inspire other designers by spotting areas for improvement from both detailed analytics, and your experience in UX. It will be important to speak up for a user centred approach to everything we do across the business.

In return, we offer an excellent salary and benefits package with fantastic opportunities to develop in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Reporting to the Revenue Manager – Jet2holidays, the Holidays Revenue Analyst will be responsible for understanding the business model and its operation, with particular focus on the product and commercial requirements of the Company. You will work closely with the Contracting, Product and Marketing Teams and our distribution channels in order to maximise sales and margin for your geographical region.
 

You will constantly monitor demand in the Holidays market, assessing peaks and troughs, implement commercial margin adjustments and maintain the margin management system. In addition, you will produce regular margin profile updates to the Management Team whilst ensuring that you are providing on going analysis of pricing in the competitor market-place. You will also work closely with the Marketing Team supplying pricing information that is accurate and reflects the current market demands to help maximise revenue from our campaigns.
 
Ideally, you will have a proven track record in a similar role within the travel industry with the ability to work effectively within a fast paced commercial environment where attention to detail is key. You will be proficient in the use of Excel and educated to degree level or equivalent with good analytical skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Reporting to the Head of Overseas Operations – Jet2holidays, the General Manager – Resort Flight Check-In® (RFCI) will own the strategy, planning and delivery process for own resources to cover performance, forecasting and utilisation of people, product delivery, supplier quality, equipment and logistics to hit all company targets and deliver industry leading service.

You will be responsible for the research, implementation and development of new and existing RFCI destinations in line with company strategy. Responsible for the Customer Service Promise you will secure and manage budgets to deliver this with the support of the Head of Overseas Operations. You will also own the forecasting and planning while achieving operational flexibility and agility to respond to operational and environmental impacts and influences. Assisting in negotiations with airport authorities and 3rd party airline handlers to agree and establish robust service level agreements to ensure a smooth operation is vital to the success of this role. You will ensure delivery of an effective programme and make sure there is no compromise on service delivery and formulate recovery plans to mitigate any disruptions in service.

In addition, you will liaise with the Head of Ground Operations to establish robust, safe and efficient RFCI ground operations procedures, and with Marketing monitor the service communication to ensure consistency and accuracy of the customer message. You will be a role model for our Leadership Framework and lead and motivate a team that consistently strives to exceed expectations through consistent performance management and identification of individual and team training requirements.

To be successful in this role you will have a proven track record in a similar role, Tour Operator or Airline operational experience is essential, with proven experience in operational planning and or logistical experience and delivery meeting ambitious company targets. You will be highly numerate, have high attention to detail and have excellent communication and people management skills with a history of managing and developing remote teams and delivering high team performance. Excellent working knowledge of MS Office, Project Management and Jet2holidays resorts is also required.

The role will require frequent travel overseas which may include some weekends.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Key positions
 

Our Email Marketing Graduate Trainee Programme is a fantastic opportunity to be involved in our industry-leading email communications at a time of growth and change. It is designed to give you full exposure to all aspects of our email activity and the other teams we work closely with throughout our business.

As an Email Marketing Graduate Trainee you will play a key role within the Customer Relationship Management (CRM) Team, working with colleagues on email designs for approval of the Senior Email Designer and once approved creating the assets for future use. You will learn from and work with our Email Developer to code and build HTML emails, working from new and existing templates ensuring that all email designs are responsive and maximised for mobile and tablet platforms. You will produce email results summaries of all test activity for the Senior Email Marketing Executive and the CRM Manager, continually looking for ways to improve our existing and new email templates to help improve open and click through rates.

You will also spend time with our Studio and Web Development Teams to further enhance your design and development skills.

During this programme you will receive an introduction and training on HTML, CSS, Dreamweaver, Photoshop and Illustrator and exposure to reporting and monitoring platforms such as Tableau and Return Path.

The successful candidate will have a relevant degree or equivalent and will demonstrate a passion and enthusiasm for Email Marketing. You will be hungry for responsibility and personal development as well as a forward thinking attitude. You’ll need to be good with people, as we’re a very Customer-orientated business, so it’s important you can combine your interest in email with a strong Customer focus.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Reporting to the User Experience Manager (UX), the Graduate Front End Developer will be responsible for building new and exciting user centred developments and interpreting graphic visual or interaction designs in HTML, CSS and JavaScript for Jet2.com and Jet2holidays.

In this exciting opportunity you will support the front end team to build production ready responsive interfaces that work cross platform, working to deliver the UX roadmap for the Jet2.com and Jet2holidays sites. With an increasing number of mobile visitors, you will be eager to learn how to build mobile experiences and how to bridge the gap between design and technology, being able to think and speak the language of our designers.

You will be building HTML5/CSS and Javascript, therefore a basic level knowledge of these skills are essential in the role. You'll thrive when you are able to spot and fix cross device/browser issues, including tablet and mobile. Eager to work within an Agile environment and with technologies that will build on your already growing experience. You will build up experience using CSS pre-processors (e.g. Gulp / Webpack) and building high performance sites.

In return, we offer an excellent graduate salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!(Marketing Systems)

Reporting to the User Experience (UX) Manager, the Graduate /Junior UX/UI Designer will be part of the UX Team responsible for optimising the end to end user experience for our visitors across multiple platforms. As part of your 12 month Graduate programme you will learn and develop your skills to support the Design Team in identifying, analysing and creating market leading experiences for both Jet2.com and Jet2holidays.

In this new and exciting opportunity you will work within our busy Digital Marketing Team, learn how to collaborate effectively with the business and technical teams to achieve our business goals.  You’ll develop skills that enable you to balance business requirements with what is right for our end users and effectively deliver measured improvements to our sites.

With an increasing number of mobile visitors, you'll be keen to learn how to optimise this experience, offering a connected journey with tablet and desktop, making users want to return to our sites. You’ll be required to support UX Designers and Front End Developers on large scale projects and, from concept to launch, deliver experiences our users want, can easily use, and remember using. You’ll collaborate with other designers by spotting areas for improvement from detailed analytics and insight gained from user testing. It will be important to speak up for a user centred approach to everything we do across the business.

The successful candidate will have a relevant degree or equivalent, have a strong interest in UX Design and already have a solid understanding of the core UX principles. You will be an excellent communicator, ready to put your knowledge into practice and be proactive in your approach to develop your own UX skills with a fast paced commercial environment, supported by our highly skilled and experienced UX Team.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us send our all-important customers on holiday with Jet2.com and Jet2holidays!! Marketing

Reporting to the User Experience (UX) Manager the Senior UX Designer will be responsible for driving new and exciting user centred developments and optimising the end to end experience for Jet2.com and Jet2holidays website visitors across multiple platforms.

Working within the wider Marketing Team, you will lead the UX Design Team in identifying, analysing and creating market leading experiences and collaborate effectively with business and technical teams. You’ll be at home with balancing business requirements with what is right for our users, and effectively deliver measured improvements to our sites liaising closely with the UX Manager to deliver the UX roadmap.

You’ll be a top UX Designer, with a portfolio to prove it. With an increasing number of mobile visitors you’ll be experienced in creating mobile experiences. You’ll be able to take the lead on large scale projects, and from concept to launch endeavour to deliver experiences our users want, can easily use, and remember using. You’ll be able to inspire other designers by spotting areas for improvement from both detailed analytics, and your experience in UX. It will be important to speak up for a user centred approach to everything we do across the business. You will be experienced in the production of cross platform interactive wireframes, have a deep understanding of usability and accessibility design standards and approaches with advanced skills in Adobe Creative Suite.
 
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!