Career Search

Job Title	Cabin Crew - London Stansted Airport
Location	London Stansted
Team	Cabin Crew
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	Rostered
Company	Jet2.com

Apply Apply

Join Jet2.com and take your career to new heights!

Jet2.com is a leading leisure Airline and 3rd largest in the UK. In 2020 we will fly from 9 UK bases.

In addition, our award winning Jet2holidays tour operation continues to expand and we've become the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays from across the UK to destinations in The Mediterranean, the Canary Islands and to European Leisure Cities.

If you are interested in working and flying with the UK’s number one Airline on TripAdvisor, we are now accepting applications for our 2020 Cabin Crew Team!

As a member of the team you are responsible for the safety and comfort of all customers whilst onboard our aircraft. Working as One Team with your colleagues, your friendliness and passion for creating memories for our customers will ensure they always receive a truly VIP service when flying with Jet2.com!

Successful candidates will have a genuine passion for delivering outstanding customer service and the confidence to handle a variety of customer facing situations. With a positive and flexible approach, you will have the determination and resilience to work to tight timeframes, ensuring safety is a priority at all times. Delivering sales through service, you will promote our in-flight products and will always have a smile on your face, no matter the time of day!

Our Cabin Crew recruitment process is the same for all our bases. Only one application per candidate is permitted per season, therefore please only apply for your preferred base.

Only apply to this position if you wish to be based at London Stansted.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Destination Manager - Kefalonia
Location	Kefalonia
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunity at Jet2holidays to join our Overseas Team in Kefalonia as a Destination Manager for Summer 2020.

Reporting to the Regional Manager, the Destination Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, performance and service delivery of Jet2holidays across the destination.

As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of a large team and service delivery of Jet2holidays across Kefalonia, assisting our local agents in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times.

Part of your role will be to carry out regular visits to all resorts within the destination to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team. You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.

To be successful in this role you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills. You’ll be confident in dealing with difficult situations and taking them to a positive conclusion.

You will already be living in or willing to relocate to Kefalonia and will ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role you will already be a driver with your own transport.

In return for delighting our customers, we offer a great salary on a local contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Apply Apply Close

Job Title	Aircraft Presentation Supervisor
Location	Manchester Airport
Team	Station Supervisor UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Aircraft Presentation Manager, the Aircraft Presentation Supervisor will play a key role in ensuring our aircraft are cleaned and serviced in accordance with all regulatory and company requirements. Responsible for the contract and relationship management of third party service partners, you will ensure that Jet2.com’s service standards are achieved at all stations within the network.

You will play an important role in ensuring cleaning standards are adhered to across our bases. You will be responsible for carrying out regular aircraft cleaning audits, ramp inspections of water practices and procedures, inputting any safety issues into AQD and providing daily operational cleaning standards information to the Aircraft Presentation Manager. You will review cleaning trackers for each base and liaise with our cleaning suppliers and key stakeholders on a regular basis as well as working closely with the Safety and Quality Teams within Jet2.com. The creation of Aircraft Presentation Cleaning Specifications will also be a key part of the role, ensuring accordance with operational practices and procedures. This role will be based at Manchester Airport, but will involve regular travel to our UK and International bases.

The successful candidate will be able to demonstrate excellent communication skills with the ability to plan and organise effectively, demonstrating a high degree of personal effectiveness in managing your own workload. You will ideally have previous knowledge of Aircraft Cleaning Practices, Potable water requirements in accordance with IATA regulations as well as knowledge of residual disinfection requirements. Results focused, you will be able to coordinate and prioritise people and tasks. Due to the nature of this role, a flexible approach is required.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Base Administrator - EDI
Location	Edinburgh Airport
Team	Administrator - Ground Ops
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Based at Edinburgh Airport and reporting to the General Manager, the Administrator & Customer Helper plays a pivotal role in supporting Jet2.com’s Ground Operations Team at Edinburgh Airport. This is a varied and interesting role in which you will work at the heart of the operation to support the Team with all administration duties.

As a Base Administrator, you will be responsible for assisting the management team with all administrative duties for our Ground Operations Team at Edinburgh Airport. Key responsibilities will include maintaining staff records, supporting with ID pass applications and referencing, uniform ordering, assisting with rostering, ordering of stationery and recording leave and shift changes. You will also play an important role in supporting the base with all general administration duties including managing petty cash and processing invoices.

The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in administration and be a competent user of Microsoft packages including Word, Excel and Outlook. With excellent planning skills and meticulous attention to detail, you will be organized and be able to manage a varied workload. Strong verbal and written communication skills are essential along with a strong Team focus. Experience in a similar role would be an advantage, although this is not essential.

In return, we offer a competitive salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Passenger Service Agents - Edinburgh Airport
Location	Edinburgh Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Edinburgh Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20/30 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:
Tuesday 7th January 2020
Tuesday 14th January 2020
Tuesday 28th January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Passenger Service Agents - Glasgow Airport
Location	Glasgow Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Glasgow Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport.
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Wednesday 8th January 2020
Tuesday 14th January 2019
Tuesday 28th January 2019

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Passenger Service Agents - Newcastle Airport
Location	Newcastle Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Newcastle Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Tuesday 7th January 2020
Tuesday 21st January 2020
Tuesday 4th February 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Ramp Supervisor LBA
Location	Leeds Bradford Airport
Team	Ramp Supervisor UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Ramp Duty Management team at Leeds Bradford Airport, our Ramp Supervisor play a pivotal role as an ambassador of our safety first culture, making sure your Team drive the culture through every aspect of their work. Through strong leadership and motivation, you’ll manage the overall performance of the Ramp Teams and ensure effective management of resource at all times.

You will be responsible for the efficient management of the Ramp team at the airport during the day to day arrivals and departures operations. This role is pivotal to the achievement of our “On Time Performance” targets. In overseeing and managing the ramp handling operation you’ll ensure that all our customers receive a first class friendly and efficient service.

The successful candidate will already be demonstrating Role Model behaviours. With extensive experience within a Ramp handling role, you will have strong knowledge and experience of the full range of Ramp procedures. Previous experience of supervising or leading teams within an airside operational environment is required along with the ability to prioritise effectively and ensure the safety of our Customers, yourself and your Team.

With a positive and conscientious approach, you will have a clear focus on the Customer and must also hold a full UK Driving Licence and posses or be able to obtain the relevant Airside Driving Permit, as well as the ability to pass a Class II medical. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Senior Customer Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2.com and Jet2holidays are looking for Customer Analysts to join our growing Customer Data Team in Leeds City Centre.

Acting as an ambassador for the Customer Data Team, you will deliver targeted selections, monitoring and analysis of campaigns aimed at customer acquisition and retention, whilst optimising marketing spend. You will deliver the selection of customers through complex multi-channel, multi-step campaigns and utilise customer targeting, campaign testing and post campaign analysis on an ongoing basis and driving improved performance. Ensuring all data processing and selections are in line with company guidelines and GDPR, you will produce selections for Jet2.com and Jet2holidays Direct Marketing, Outbound Telephone, Email, Social Media and Performance Marketing Teams in a timely and accurate manner. You will provide relevant and timely campaign support, customer selections, management information and analysis based on customer data while building strong relationships with internal Marketing Teams (such as Customer Relationship Management (CRM) and Customer Insights).

To be successful in this role you will have:

A passion for the customer insight and using data to drive performance.
An understanding of Single Customer View database.
Data matching and writing queries in SQL would be an advantage.
A strong communicator

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Senior Recruiter
Location	Head Office, Leeds Bradford Airport
Team	Human Resources
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Pilot Recruitment Manager, the Senior Recruiter is responsible for delivering a professional, proactive and continually improving Recruitment service to our growing business. Deputising for the Pilot Recruitment Manager where required and leading and developing a team, this role will focus on Recruitment for technical areas including Pilots, Engineers and Operations. The Senior Recruiter has a lead role in the continued development of a high performing Recruitment Team, delivering an excellent candidate experience and working in partnership with business stakeholders across multiple locations.

The Senior Recruiter will manage and develop a team to ensure a proactive and high-performance culture, providing regular coaching and development. You will proactively design and implement innovative recruiting strategies/campaigns for the Recruitment of Technical campaigns including Pilots, Engineers and Operations across multiple locations. You will ensure we continue to adopt a modern, solutions orientated and effective approach to promoting the Jet2.com brand and Great Deal Friendlier culture for the attraction of high calibre talent in an increasingly competitive market. The Senior Recruiter will continuously review the suitability of recruitment and selection tools, systems and approach, evaluating hiring manager and candidate feedback and industry best practice, to update materials as required. You will also take a lead role in the production of stakeholder reporting and industry benchmarking, providing key information in a clear and useful way. The Senior Recruiter will also lead on key projects as identified through the Recruitment strategy, supporting the ongoing growth of the business.

The successful candidate will have significant Recruitment and leadership experience. You will have delivered a high calibre Recruitment service in a fast-paced business, working as an effective and strategic business partner. The Senior Recruiter will demonstrate a track record of successfully planning and delivering large Recruitment campaigns with demanding timescales, leading a team to achieve and exceed expectations. You will have strong leadership and stakeholder management skills with the ability to engage and influence at all levels. Above all, you will understand the importance and impact of delivering a great candidate experience, with the motivation to ensure your Team is just as committed.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Customer Helper - Station Supervisor - DLM
Location	Dalaman
Team	Overseas Airports
Job Type	Fixed Term
Salary	EUROS
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Supervisors to join our Ground Operations Team on Full time Fixed Term contracts.

Reporting to the Regional Manager, the Station Supervisor will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Dalaman, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers.
Strong relationship management and close liaison with Jet2.com's third party service providers both within the airport and externally.
Effective supervision of both the landside and airside operations.
Completion of daily operational reports and timely submission to head office.
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Manage attendance and leave roster for the Jet2.com team.
Monitoring of station key performance indicators and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Good language skills and be fluent both in English and Turkish
Extensive experience of the aviation industry, in either a check-in / ramp handling capacity, is essential.
Previous experience of a fast-paced customer service environment.
Experience of leading by example.

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Holidays Revenue Analyst
Location	Leeds City Centre
Team	Revenue
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Revenue Manager - Jet2holidays, the Holidays Revenue Analyst will be responsible for the trading performance of our package holidays in a designated geographical area.

In this fast paced position, you will work closely with our Jet2holidays Contracting, Product and Marketing Teams in order to maximise sales and margin for your destinations. Constantly monitoring the demand, trends and competitor pricing across the Holidays market you will analyse a variety of reports, making real time pricing actions.

You will communicate via multiple channels to a variety of audiences, including overseas suppliers, partners and senior stakeholders within the business, so great communication skills are essential. You will have the capacity to work effectively within a fast paced commercial environment where attention to detail is key. You will be highly analytical with the initiative and the ability to make informed, fact based decisions and have the confidence to explain the reasoning behind these.

You will have an interest in travel and the desire to progress within a successful, growing Revenue Team and Company. To be considered for this role you will be educated to degree level or equivalent. Previous experience working in a similar role would be highly advantageous but not essential.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Risk and Safety Executive
Location	Leeds
Team	Risk & Safety
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Risk & Safety Senior Manager - Projects and Technical, the Risk & Safety (R&S) Executives will provide comprehensive administration and data support to the Jet2holidays R&S Projects & Technical Team.

In this exciting role, you will be responsible for the recording and management of all data, reports and guidance produced by the team, liaising with stakeholders and their overseas counterparts to assign actions to ensure that all appropriate remedial / follow up measures are undertaken. Providing support to other business partners that have safety touch points including Contracting, Product, Customer Service and the Legal Teams producing reports and PowerPoint presentations as required. In addition, you will provide administrative and logistical support, including expenses reconciliation and arranging travel and accommodation for the wider team.

The successful candidate will ideally have excellent IT skills, particularly with Outlook, Excel, PowerPoint and Word. You will be able to communicate clearly and have a willingness to multi-task in a fast-moving environment, whilst being able to work methodically under pressure to regular deadlines. Possessing an excellent attention to detail, you will work in a cooperative and flexible manner, maintaining strong working relationships across all Business levels. Any familiarity with risk and safety terminology would be highly desirable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Senior .NET Developer
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Are you a Senior .NET Developer looking for your next opportunity? Then look no further than Jet2.com and Jet2holidays!

We have a devoted team of more than 12,000 colleagues across the UK and overseas, including 2,000 colleagues in Yorkshire alone. We have a team of 340 IT professionals working across a breadth of technologies and inhouse developed IT systems that support a vast array of business functions as well as our two enterprise websites; Jet2.com and Jet2holidays. You will be joining a cross-functional scrum team, made up of Testers, Test Engineers, Developers and Business Owners.

Our core tech stack is C#, .NET 4.0+, .NET core, ASP.NET MVC, Web API and MSSQL. We also use Angular, Vue.js, Kafka, Akka and Sitecore, therefore any exposure to these technologies would be highly desirable as would any exposure to other similar reactive JavaScript frameworks or leading CMS.

We are looking for Developers who can demonstrate the following skills/qualities:

A deep understanding of the Microsoft tech stack.
Very familiar with RESTful APIs and microservices architecture.
Passionate, creative, hands on and a good team player.

We will offer you an excellent salary and benefits package with fantastic opportunities for progression. If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Trainee AMOS Developer
Location	Head Office, Leeds Bradford Airport
Team	Airworthiness
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Senior AMOS Developer, the Trainee AMOS Developer is responsible for the administration of the AMOS Engineering Management software system. This vital role will ensure the continued development of the AMOS system, and the accuracy of the information contained within it.

You will input data into the AMOS Production, Play, Preview, Migration and test environments. Supporting the administration of AMOS users’ data, you will control and amend access rights as required. The Trainee AMOS Developer will provide guidance to Engineering colleagues on system use and queries, liaising with the relevant IT Teams to accurately resolve any AMOS related problems. Taking a proactive approach, you will identify areas for improvement in both AMOS data tasks and related Engineering processes.

The successful candidate will have a keen eye for detail, and a proactive approach. You will have a basic understanding of IT Systems with a strong desire to develop these skills further. You will be a strong communicator, with the ability to interact with colleagues at all levels, and provide clear guidance and assistance as needed.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Dispatchers - MAN
Location	Manchester Airport
Team	Dispatcher UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in 2019, we now have some great opportunities for Dispatchers to join our Ground Operations Team at Manchester Airport on a fixed term contract until the 8th November 2020

Reporting to the Station Control Team, this role is responsible for facilitating the safe and efficient dispatching of our aircraft. Key responsibilities include -

The supervision of our aircraft turnaround, ensuring achievement of our On Time Performance targets
Ensuring effective communication with all teams involved in the turnaround, including Ground Operations colleagues, 3rd party providers and our Flight Deck and Cabin Crew Teams
Performing pre-flight check requirements, preparing accurate loading documentation including trim calculations and loading instructions
Working to legal regulations and company requirements; operating all equipment in a safe manner and maintaining a clear and safe working environment for you and your colleagues
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values

Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.

The successful candidate will already be demonstrating Role Model behaviours. Previous experience within a Ground Operations environment and an understanding of the technical aspects of the turnaround process is required and you will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team.

For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations

Apply Apply Close

Job Title	Junior Test Engineer
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays has a success story that stretches back over 40 years. More recently we scooped Best Airline - UK and Best Low-Cost Airline - Europe at the TripAdvisor Travellers' Choice Awards, and named Which? Travel Brand of the Year 2018. We now employee 12000 colleagues across the UK and overseas, 2000 of them are based right here in Yorkshire! Why not join the team and ensure that all our customers have a lovely holiday?

Due to our continued success and growth we are looking for a Junior Test Engineer to join our Ecommerce team. This is an exciting time to join as the team are moving towards a more automated approach to testing.

You will be joining a cross-functional scrum team, made up of Testers, Test Engineers, Developers and Business Owners. You will assist the team with the automation backlog, ensuring stories are automatable and you will write high quality and robust Web API and Web UI automation scripts which will be added to the existing test suite.

Experience/skills required:

Passion for testing with a good understanding of testing processes
Software development experience ideally C# or .NET
Able to write tests in BDD test frameworks using SpecFlow or similar
RESTful API test experience using Swagger/SOAPUI/RestSharp
You will be a team player with excellent communication skills and problem-solving skills

In return, we will offer you a competitive salary and benefits package with fantastic opportunities for progression in a growing business.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Security Vetting Administrator - FTC
Location	Leeds City Centre
Team	Human Resources
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Security Vetting Team Leader, the Security Vetting Administrator will be responsible for the administration of both airside and landside security passes for new and existing Jet2.com and Jet2holidays colleagues. An understanding of aviation vetting would be desirable but not essential as relevant training will be given.

You will work in our Human Resources Team and be responsible for accurately updating spreadsheets, responding to all reference queries via telephone or email, filing, producing letters and checking referencing documentation.

The successful candidate will have excellent organisational skills and attention to detail with the ability to prioritise workload and deliver to tight timescales. Proven administration experience in a fast paced office environment is essential, as are demonstrable Excel and Word skills. You must have the ability to complete a 5 year background check including a Criminal Record Check.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Customer Helper - Station Supervisor - SPU
Location	Split
Team	Overseas Airports
Job Type	Fixed Term
Salary	euros
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Supervisors to join our Ground Operations Team on Full time Fixed Term contracts.

Reporting to the Regional Manager, the Station Supervisor will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Split, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st of October 2020

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers.
Strong relationship management and close liaison with Jet2.com's third party service providers both within the airport and externally.
Effective supervision of both the landside and airside operations.
Completion of daily operational reports and timely submission to head office.
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Manage attendance and leave roster for the Jet2.com team.
Monitoring of station key performance indicators and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Good language skills and be fluent both in English and Croatian
Extensive experience of the aviation industry, in either a check-in / ramp handling capacity, is essential.
Previous experience of a fast-paced customer service environment.
Experience of leading by example.

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Station Supervisor - AYT
Location	Antalya
Team	Overseas Airports
Job Type	Fixed Term
Salary	euros
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Supervisors to join our Ground Operations Team on Full time Fixed Term contracts.

Reporting to the Regional Manager, the Station Supervisor will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Antalya, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st of October 2020

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers.
Strong relationship management and close liaison with Jet2.com's third party service providers both within the airport and externally.
Effective supervision of both the landside and airside operations.
Completion of daily operational reports and timely submission to head office.
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Manage attendance and leave roster for the Jet2.com team.
Monitoring of station key performance indicators and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Good language skills and be fluent both in English and Turkish
Extensive experience of the aviation industry, in either a check-in / ramp handling capacity, is essential.
Previous experience of a fast-paced customer service environment.
Experience of leading by example.

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Resort Customer Helper (Rep) - Santorini
Location	Santorini
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Santorini for Summer 2020.

Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.

All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.

We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.

Already living in Santorini, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.

To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now!

Apply Apply Close

Job Title	Senior Developer (Revenue Systems)
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Are you a Senior .NET Developer looking for your next opportunity? Then look no further than Jet2.com and Jet2holidays!

We are looking for a highly experienced .NET Developer to join our Leeds city centre office. We have a team of 340 IT professionals working across a breadth of technologies and inhouse developed IT systems that support a vast array of business functions as well as our two enterprise websites; Jet2.com and Jet2holidays. You will be joining a cross-functional scrum team, who are starting new co-located projects working alongside our colleagues operating from our Jet2 Travel Technologies office in Pune, India. We’re looking for fun and passionate people eager to make a success of working with our remote teams and our colleagues located in the UK.

Our core tech stack is C#, .NET 4.0+, .NET core, ASP.NET MVC, Web API and MSSQL. We also use Angular, Vue.js, Kafka, Akka and Sitecore, therefore any exposure to these technologies would be highly desirable as would any exposure to other similar reactive JavaScript frameworks or leading CMS.

We are looking for Developers who can demonstrate the following skills/qualities:

A deep understanding of the Microsoft tech stack.
Very familiar with RESTful APIs and microservices architecture.
Passionate, creative, hands on and a good team player.
Any previous experience of working with offshore teams would be highly desirable.

In return we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - EFL
Location	Kefalonia
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Kefalonia, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 30th of Semptember 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - RHO
Location	Rhodes
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agents will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Rhodes, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Resort Team Leader - Algarve
Location	Algarve
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in the Algarve for Summer 2020.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Apply Apply Close

Job Title	Customer Helper - Duty Manager - FCO
Location	Rome
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.

Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.

The successful candidate will be responsible for:

Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
Ensure strict adherence to safety regulations by all service providers.
Manage attendance and leave roster for the Jet2.com team.
Responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent in both Italian and English
Previous experience of leading and managing teams in either a supervisory or management role is essential.
A good and inclusive leader with strong communication skills.
Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
Good working knowledge of MS Office / Strong IT skills.
Proven track record of taking responsibility and effective management of service providers
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - AYT
Location	Antalya
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Antalya, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - BJV
Location	Bodrum
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Bodrum, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 3rd of November 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - DLM
Location	Dalaman
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Dalaman, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Duty Manager - BOJ
Location	Bourgas
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.

Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.

The successful candidate will:

Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
Ensure strict adherence to safety regulations by all service providers.
Manage attendance and leave roster for the Jet2.com team.
Be responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

language skills and be fluent in both Bulgarian and English
Previous experience of leading and managing teams in either a supervisory or management role is essential.
Strong communication skills and be a good and inclusive leader.
Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
Good working knowledge of MS Office / Strong IT skills.
Proven track record of taking responsibility and effective management of service providers
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - BOJ
Location	Bourgas
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Bulgaria, with a focus on Bourgas, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 30th of September 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Bulgarian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - LCA
Location	Larnaca
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Cyprus, with a focus on Larnaca, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - PFO
Location	Paphos
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Cyprus, with a focus on Paphos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - ZTH
Location	Zakynthos
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Zakynthos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 11th of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - CFU
Location	Corfu
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agent to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Corfu, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 30th of September 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - KGS
Location	Kos
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agent to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Kos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 3rd of November 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - DBV
Location	Dubrovnik
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Dubrovnik, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 2nd of November 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Croatian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - BUD
Location	Budapest
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agent to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Hungary, with a focus on Budapest, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Hungarian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - NCE (France)
Location	Nice
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Regional Supervisor, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in France and Swizterland, with a focus on Nice Airport during the summer months and Geneva Airport during the winter, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 30th September 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler in the check in process to ensure check in is done correctly.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and French
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Customer Helper - Customer Service Agent - SPU
Location	Split
Team	Overseas Airports
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Customer Service Agents to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Customer Service Agent will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Dubrovnik, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 2nd of November 2020.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations.
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Croatian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Contracts Executive
Location	Leeds City Centre
Team	Contracting
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Contracts Executive Manager, the Contract Executive will support designated geographical areas within the Jet2holidays portfolio, ensuring all contracts are administered and processed in line with Company expectations.

In this key support role, assisting the Contractors and Contracts Managers, you will primarily be responsible for contributing towards a seamless operation by working with the Product, Data Control, Revenue and Finance Teams. You will load Supplier contracts, making sure they are processed accurately, in a timely manner and in line with Jet2holidays due diligence process.

In addition, you will maintain and monitor various reports and systems, also offering regular support to the Contracts Executive Manager.

The successful candidate will possess excellent IT skills, particularly in Word and Excel. Strong communication and organisation skills are essential. You must have a keen eye for detail and be able to work as part of a team, as well as individually. Any experience within a similar role in a Tour Operator would be highly desirable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Part Time Customer Service Advisor- Contact Centre: Manchester Airport
Location	Manchester Airport
Team	Customer Service
Job Type	Permanent
Salary	10,193.50
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Contact Centre Team Leader, our Part Time Customer Service Advisors are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers.

As a valued Customer Service Advisor within our fun and friendly Contact Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.

You will receive a wide range of enquiries from our customers regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a friendly and professional manner.

We do not require any specific work experience for the role as you will undergo a fantastic 3 week induction programme, if successful. Please note the training course is full time (Mon - Fri 8:30am - 5:30pm) for the first 3 weeks. To be successful, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. Priding yourself on your organisational and communication skills, along with a flexible approach to your working hours, you will also have outstanding attention to detail.

The start date for this role is the 20th January. After training you would commence your shift pattern. Our shifts are offered on a fixed shift basis. The shift available for this start date is-

Wednesday 5pm - 9pm, Thursday 5pm - 9pm, Saturday 9am 3:30pm & Sunday 9am - 3:30pm

In return, we offer an industry leading salary of £10,193.50 per annum with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas, so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Ramp Agents - Manchester Airport
Location	Manchester Airport
Team	Ramp Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Ramp Agents to join our Ground Operations Team at Manchester Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Ramp Supervisor team, this role provides essential operational support to our aircraft arrivals, turnarounds and departures. Key responsibilities for this role are:

Supporting the safe arrival, positioning and turnaround of our aircraft.
Ensuring all specialist airside vehicles and ground equipment are in the right place at the right time.
Loading of the aircraft, adhering to loading instructions and weight and balance parameters.
Working to legal regulations and company requirements; operating all equipment in a safe manner and maintaining a clear and safe working environment for you and your colleagues
Ensuring the delivery of an efficient and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Ramp Agent positions are available on a 40 hour contract basis. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. You will have significant, proven experience within a Ground Operations Ramp environment and will ideally hold a valid Airside Driving Permit for Manchester Airport. With a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your Team. You must also be able to pass the relevant for this role, administered by the airport.

With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID. For all our airside roles you must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Forecasting and Scheduling Analyst
Location	Leeds
Team	Customer Service
Job Type	Permanent
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Forecasting & Planning Manager, the Forecasting & Scheduling Analyst is primarily responsible for supporting with the planning and forecasting of resource requirements and the effective deployment of resources through demand profiling, across our multi-site, multi-channel Contact Centre. Working with the Real Time Analyst team, you will ensure delivery of service across all areas of the Contact Centre operation. In addition, the Forecasting & Scheduling Analyst is responsible for working with the operational management team to review processes, making recommendations for improvement.

This role is a high-profile position within our Contact Centre team at Jet2holidays and will be critical in driving positive engagement for both internal and external customers, whilst maximising profitability for our business and embracing our Jet2.com & Jet2holidays ‘Take Me There’ Values: Create Memories, Be Present, Work As One Team and Take Responsibility.

Key Responsibilities will include -

Thorough analysis of historical data and trend analysis to help formulate proactive long and short-term resource plans to ensure delivery of service levels
Production of weekly intraday schedules, highlighting areas of concern and devising corrective actions plans
Supporting with the decision making on change of hours/flexible working requests considering business requirements/customer impact, employee welfare and effect on attrition
Accurately forecast weekly, daily and intraday work volumes and average handle times (AHT’s)
Supporting with the tracking and analysis of all Contact Centre and agent performance, and be comfortable with providing commentary for all levels of management including CEO
Confidently supporting regular forecasting and staffing review meetings with management and Real Time Analysts, detailing previous and current performance as well as forecasted performance (Short/medium & long term), while also identifying risks and solutions

The successful candidate will already be demonstrating Role Model behaviours. Self motivated with strong problem solving skills, you will have previous experience of working in a similar capacity in a large Contact Centre operation, A good knowledge of business metrics and strong Excel skills are essential, with the ability for formulate and manipulate data. Previous experience of WFM and ACD reporting would be beneficial.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Customer Service Advisor - Pre Travel Operations: Leeds
Location	Leeds City Centre
Team	Customer Service
Job Type	Permanent
Salary	20,387
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Contact Centre Team Leader, our Customer Service Advisors - Pre Travel Operations are responsible for all pre travel amendments for our Jet2holidays customers to ensure they “Have a Lovely Holiday!”

As a valued Customer Service Advisor, you will play an essential role in delivering a VIP customer experience in every interaction to ensure that we offer the best solution and enable our customers have a fantastic experience with Jet2holidays!

You will be responsible for dealing with any communications and changes regarding amendments to holiday bookings, such as accommodation changes and building works, and will work with internal departments and 3rd party partners to ensure any amendments or changes are managed effectively and a VIP experience is delivered at all times. With a focus on getting it right first time, you will have the opportunity to shape changes and solutions to ensure we provide the best level of customer service possible.

This role requires keen attention to detail and a calm approach as well as the ability to manage customers situations sensitively.

This role operates on a fixed shift pattern. The shift patterns available for this role is:

Monday, Tuesday, Wednesday and Friday 9:30am - 6:30pm and Sunday 9am - 6pm
OR
Monday, Wednesday, Thursday and Friday 10am - 7pm and Sunday 9am - 6pm

To be successful in the role, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. You will have ideally worked in the travel industry and previous experience of managing complex customer escalations would be beneficial. Priding yourself on your organisational and communication skills, along with a flexible approach to your working hours, you will also have outstanding attention to detail.

In return, we offer an industry leading salary of £20,387 per annum with fantastic opportunities for progression in a rapidly growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	HR Advisor
Location	Leeds City Centre
Team	Human Resources
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the HR Business Partner, the HR Advisor will provide generalist HR Advice, support and guidance to Managers for their allocated business areas.

This is a generalist HR role based at Holiday House, Leeds City Centre where you will act as the first point of contact for general HR queries from all Jet2.com and Jet2holidays colleagues and managers, providing accurate and timely advice. You will effectively liaise with your HR Business Partner to get support and help with any HR issues/queries which need to be escalated. In line with the overall HR plan, you will be involved with all aspects of HR including Employee Relations cases, supporting the development of peoples capability by aiding with the development and coaching of Managers and Supervisors to get the best out of our people.

In this exciting role, you will establish strong working relationships with key stakeholders that reflects our fast moving and energetic pace and ensure that the business areas are fully engaged with the HR Operations Team. In addition, you will be responsible for facilitating Employee Communication Forums, delivering on HR projects and making sure they support the growth of the business whilst working alongside an extended team of HR Advisors and HR Business Partners.

The successful candidate will have a track record of working successfully as an HR Advisor in a commercial and fast paced environment. An up to date knowledge of employment law and understanding how this can impact practically is essential.

You will be enthusiastic, committed, and passionate about embracing the Jet2.com and Jet2holidays culture, and have excellent communication, administration and relationship building skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Risk & Safety Training & Planning Manager
Location	Leeds
Team	Risk & Safety
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2holidays

Apply Apply

Reporting into the General Manager (UK Operations and Assurance) the Risk and Safety Training and Planning Manager will lead the Risk & Safety Team to develop our training strategy, implement the and deliver on the requirements, and to monitor and measure its outcomes.

In this exciting, high profile role, you will maximise success by ensuring that the Jet2holidays Risk & Safety Team are fully equipped to realise their own potential and be in the best position to meet the needs of the business. You will develop a ‘future-proof’ training delivery by providing the “right capability driven learning, to the right people, in the right format, at the right time”. Online or classroom, you will deliver smart, flexible and engaging blended learning solutions to increase the overall standard of operational performance and consistency of service delivered to our colleagues and suppliers. You will design, develop, maintain and continuously improve training processes, content and materials for Jet2holidays Risk & Safety colleagues, key stakeholders in other teams across the business, and suppliers, ensuring all colleagues and managers undertake initial onboarding, induction and mandatory training modules both pre and post joining our business and continue to receive relevant and timely ongoing learning throughout their careers. You will ensure all training design and delivery is aligned to our ‘Take Me There’ values and Leadership Framework and align with colleague’s support functionality, advocacy, and communications.

To be successful in this role, you will have extensive experience of working within a Health and Safety training role and able to show tangible evidence of this in the designing and delivery of dynamic training solutions and managing a training cycle. You will be qualified to at least Level 4 in occupational safety and health, with a minimum of an existing Grad IOSH designation and actively working towards Chartered membership. You will have experience in the design, development and implementation of blending learning - virtual training, mobile solutions and associated technologies with a good understanding of risk management principles and the translation of technical information into operational practice.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!

Apply Apply Close

Job Title	Lead Photographer
Location	Leeds
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

Apply Apply

Reporting to the Photography Production Manager, the Lead Photographer will have responsibility for delivering engaging content on time against the annual rolling shoot calendar whilst leading and developing a team of in-house Photographers.

Working in the Creative Services Team within the wider Marketing Team you will manage the Photography Team and cover all photographic requirements across our 9 UK bases, UK offices, and our hotel properties overseas. You will develop a team that can deliver against defined internal SLAs and KPIs for Human Resources, PR, Trade, Social, Marketing, Destination and Property shoots.

You will be an accomplished Photographer yourself with a portfolio to prove it. You will not be shy behind the camera either on shoot or in leading a team. You will mould and inspire fellow photographers by spotting areas to improve the way we shoot, so that the Jet2brand shines through and ensure that maximum potential is achieved via the team in acquiring consistent company content

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Group Tax Assistant
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Group Tax Manager, the Group Tax Assistant’s primary role is to support the Group Tax Team with all aspects of direct and indirect tax compliance. This will involve working effectively with the wider Finance team and business to help ensure the correct, complete and timely delivery of all tax returns and payments, and to continually improve the Group’s tax reporting and control framework.

In this role you will be responsible for the completion and submission of the Dart Group UK VAT return, for coordinating the submission of the European VAT returns with our external advisors and for Air Passenger Duty returns. You will liaise with the wider Finance Team to understand the inputs to the returns and help improve VAT reporting processes and systems. In addition, you will also assist in preparing the Group’s Corporation Tax returns.

To be successful in this role you will have a keen attention to detail, good communication and comprehension skills and be a proficient user of Microsoft Office applications, especially Excel, with the ability to analyse and interpret data. Ideally, you will have experience in a Finance role however, this is not essential as training will be provided and you will be given the opportunity to study for a relevant professional qualification (AAT/ATT). You will be able to handle tight deadlines in a fast-paced environment and work constructively with others to reach team goals. You will have the enthusiasm to learn and develop in a high-performance Finance Team and display strong communication skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We provide package holidays in and operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Accelerated Senior Cabin Crew opportunities: Summer 20 - STN
Location	London Stansted
Team	Cabin Crew
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	Rostered
Company	Jet2.com

Apply Apply

Senior Cabin Crew Positions Available for Summer 2020!

We have some fantastic opportunities for Experienced Cabin Crew who have at least 12 months proven flying experience as Cabin Crew. If you are keen to progress your career and fly in a Senior capacity in Summer 2020 at our fast-growing STN Base this could be the role for you!

In order to fully embrace our Jet2.com model and deliver our Company values, you will join our New Entrant Course and operate initally as Main Crew (CCM4) and in the CCM2 position, before undertaking the necessary training and performance checks to qualify as a Senior Cabin Crew Member during Summer 2020

Reporting to the Cabin Crew Base Manager, our Senior Cabin Crew Members have full responsibility for the performance of our Cabin Crew onboard ensuring the highest standards of safety and service are consistently delivered.

Key Responsibilities include -

Providing a comprehensive pre-flight briefing to all Cabin Crew Members operating the flight to ensure that all are allocated positions relevant to their experience and are fully competent in all areas of safety and service.
Taking ownership of the customer experience on board and setting clear direction from the outset for the onboard service.
Liaising with the Flight Crew, Cabin Crew and Ground Staff to ensure communication is efficient and effective.
Ensuring security and equipment checks are satisfactorily conducted as well as controlling access to the cabin.
Managing the team of cabin crew on board by ensuring the cabin crew adhere to Regulatory and Company procedures.
Presenting a positive, professional image of Jet2.com to the customer by promoting uniform standards and upholding Jet2.com Great Deal Friendlier Values.
Leading and adapting onboard services in order to maximise sales revenue.
Providing coaching and support to develop performance standards and producing constructive and detailed performance reviews.
Accuracy in completing all necessary paperwork including flight reports.

The successful candidate will have flying experience as cabin crew, having operated the Cabin Crew position with either Jet2.com or a previous airline for a minimum of 12 months. This does not need to be consecutive. You should be able to demonstrate role model behaviours. You will have an excellent knowledge of safety and standards as well as experience of motivating and leading teams. If you are ready for a new challenge and enjoy imparting your knowledge and professionalism as an experienced member of our Cabin Crew team, this could be the role for you!

Please only apply to this position if you wish to be based at London Stansted.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!

Apply Apply Close

Job Title	Resort Customer Helper (Rep) - Mykonos
Location	Mykonos
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays, we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas/Holiday Representative) based in Mykonos for Summer 2020.

Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.

All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a lovely holiday.

We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.

Already living in Mykonos, or happy to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.

To be successful in this role, you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now!

Apply Apply Close

Job Title	Resort Team Leader - Mykonos
Location	Mykonos
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in Mykonos for Summer 2020.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Apply Apply Close

Job Title	Sales and Service Trainer - Fixed Term Contract
Location	Various
Team	In-Flight Retail
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Sales Performance Manager and Senior Executives - In Flight Retail (IFR), as part of the In Flight Retail Team, the Sales and Service Trainer is responsible for driving continuous improvement in on board sales performance amongst Cabin Crew and to help permanently establish a genuine and lasting sales culture in the business through strong and effective training, development, motivation and communication. Please note this role will include extensive travel but will consider candidates from all regions.

You will deliver sales and service training for both experienced permanent Crew of all ranks and our seasonal new starters. Working under In Flight Retail you will deliver high impact service delivery and sales training, in line with current business requirements. The delivery of one to one or group sales and service performance coaching and support, at base and on line along with the delivery of In Flight Retail initiatives will be vital to the success of this role.

In addition, you will fly frequently and spend time at our Airport locations to observe our sales and service directly, identifying and implementing improvement actions.

The successful candidate will have demonstrable experience training colleagues, previous flying experience as Cabin Crew and have proven expertise in face to face selling. You will have well developed presentation skills, be commercially aware, charismatic and able to fully connect and engage with our Cabin Crew Team.

The role will require the need for frequent travel, undertaking training and flying away from base. All candidates must hold a Full UK Driving license to be considered for the role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Baggage Agents - Birmingham Airport
Location	Birmingham Airport
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Birmingham Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Back of House Supervisor Teams, this role provides operational support to our aircraft loading and turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include:

Registering baggage as it arrives from the Check-In Hall and loading large and heavy items onto the correct baggage carts.
Ensuring the accurate and timely allocation of hold items to the correct aircraft.
Driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.
For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Agent positions are available on a 30 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Wednesday 8th January 2020
Wednesday 22nd January 2020
Wednesday 5th February

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Passenger Service Agents - Birmingham Airport
Location	Birmingham Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Birmingham Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 30 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Thursday 12th December 2019
Wednesday 18th December 2019
Tuesday 7th January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Baggage Agents - East Midlands Airport
Location	East Midlands Airport
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at East Midlands Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Back of House Supervisor Teams, this role provides operational support to our aircraft loading and turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include:

Registering baggage as it arrives from the Check-In Hall and loading large and heavy items onto the correct baggage carts
Ensuring the accurate and timely allocation of hold items to the correct aircraft.
Driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.
For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Agent positions are available on a 30 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Wednesday 15th January 2020
Wednesday 29th January 2020
Wednesday 26th February 2020

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Passenger Service Agents - East Midlands Airport
Location	East Midlands Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at East Midlands Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20 or 30 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Wednesday 18th December 2019
Tuesday 7th January 2020
Tuesday 21st January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Baggage Agents - Leeds Bradford Airport
Location	Leeds Bradford Airport
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Leeds Bradford Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Back of House Supervisor Teams, this role provides operational support to our aircraft loading and turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include:

Registering baggage as it arrives from the Check-In Hall and loading large and heavy items onto the correct baggage carts
Ensuring the accurate and timely allocation of hold items to the correct aircraft.
Driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.
For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Agent positions are available on a 30 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Tuesday 10th December 2019
Tuesday 17th December 2019
Tuesday 7th January 2020

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Passenger Service Agents - Leeds Bradford Airport
Location	Leeds Bradford Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Leeds Bradford Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 30 hours per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Wednesday 4th December 2019
Wednesday 18th December 2019
Wednesday 8th January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Passenger Service Agents - London Stansted Airport
Location	London Stansted
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at London Stansted Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20, 30 or 40 hour contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We will be holding our Selection Days on:

Thursday 12th December 2019
Thursday 19th December 2019
Tuesday 7th January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Baggage Agents - Manchester Airport
Location	Manchester Airport
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Manchester Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Back of House Supervisor Teams, this role provides operational support to our aircraft loading and turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include:

Ensuring the accurate and timely allocation of hold items to the correct aircraft.
Driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.
For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Agent positions are available on a 30 or 40 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Tuesday 3rd December 2019
Tuesday 17th December 2019
Tuesday 7th January 2020

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Passenger Service Agents - Manchester Airport
Location	Manchester Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Manchester Airport on a Fixed Term Contract until the 8th November 2020.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Assisting our customers with our self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport.
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts can start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20, 30 or 40 hour per week contract basis. Our 20 and 30 hour contracts are available from January 2020. 40 hour contracts are available from March 2020. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

Our Assessment Days are planned for:

Wednesday 4th December 2019

Wednesday 18th December 2019

Wednesday 8th January 2020

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Baggage Hall Agents - Manchester Airport
Location	Manchester Airport
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Hall Agents, working within the Baggage Hall, to join our Ground Operations Team at Manchester Airport for Summer 2020, on a Fixed Term Contract until the 8th November 2020.

Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our baggage loading process ensures the safe and secure transportation of hold items. Key responsibilities include:

Registering baggage as it arrives from the Check-In Hall and loading large and heavy items onto the correct baggage carts.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.

To work in the Baggage Hall, you must be able to pass a Medical, administered by the airport. You do not need to hold a driving licence to apply for this position.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Hall Agent positions are available on a 30 or 40 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Tuesday 3rd December 2019
Tuesday 17th December 2019
Tuesday 7th January 2020

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Baggage Agents - London Stansted Airport
Location	London Stansted
Team	Baggage Loader UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2019, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at London Stansted Airport for Summer 2020 on a Fixed Term Contract until the 8th November 2020.

Reporting to the Back of House Supervisor Teams, this role provides operational support to our aircraft loading and turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include:

Registering baggage as it arrives from the Check-In Hall and loading large and heavy items onto the correct baggage carts
Ensuring the accurate and timely allocation of hold items to the correct aircraft.
Driving our airside vehicles and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
Unloading of inbound hold and luggage and ensuring correct distribution onto our Baggage Carousels.
Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight on every shift. Full training will be given.
For all our airside roles candidates must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts regularly start as early as 3:00am to cover our 24/7 operation and will include working weekends and bank holidays. Our Baggage Agent positions are available on a 30 or 40 hours per week contracts. This is a responsible and rewarding role that has a real impact on our ability to deliver fantastic customer service!

We will be holding our first selection days on:

Wednesday 11th December
Wednesday 18th December
Wednesday 8th January

Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately, you will have a positive and conscientious approach and a clear focus on ensuring the safety of our customers, yourself and your team.

You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Apply Apply Close

Job Title	Front End Developer
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.

As a Front End Developer at Jet2.com & Jet2holidays, you will be responsible for building new and exciting user-centered developments and interpreting graphic visual or interaction designs in HTML, CSS, and JavaScript. In this exciting opportunity, you will build production-ready interfaces that work cross-platform for the Jet2.com and Jet2holidays websites. Experience building with HTML5/CSS and Javascript (ES6) is essential in the role. You'll be able to spot and fix cross-device/browser issues, including desktop, tablet, and mobile. Confident within an Agile environment, you will thrive on working as a team to deliver high quality, high traffic sites.

The successful candidate will be a strong Front End Developer with a portfolio to prove it. With an increasing number of mobile visitors, you’ll be experienced in building responsive mobile experiences. You’ll be able to bridge the gap between design and technology, being able to think and speak the language of the UX designers and technical teams. Experience with SASS, Vue.js, Gulp, Webpack, and Git are desirable. You should be comfortable building components for CMS and have a deep understanding of usability and accessibility standards and approaches. Being a good communicator in this role is crucial.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Database Administrator (DBA)
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for a Database Administrator to join our growing Data Platform team. Our Data Platform team are currently based in Leeds city centre, however we are also happy for candidates to work from our digital hub in Sheffield city centre.

We currently have a team of 13 DBA’s supporting around 500 SQL Servers and 10 Oracle servers which make up our database estate. We are looking for technology agnostic individuals who are keen to explore a variety of data platforms, drive innovation and develop their own skillset.

This is a truly exciting role that allows you to rotate around our core areas internally every 8 weeks. These areas include: incident support, release support, projects and route to live (platform operations). You can be sure that your workload will be constantly varied and that you will have the opportunity to expand your own skillset.

To be successful you’ll be able to:

Build, configure and support SQL Server.
Write T-SQL scripts.
Understand at least one method for High-Availability/Disaster Recovery, such as backups, mirroring, AlwaysOn, Failover Cluster Instance or Log Shipping.

Any experience of NoSQL, Powershell, Oracle would be desirable, but not essential.

Our Data Platform team are a large and established team of data professionals (Database Administrators, MVPs and Database Reliability Engineers) that are constantly looking to innovate in everything they do. The team are very active in the Data community attending, hosting and speaking at events. As well as learning from some of the best in the industry, you will have exposure to excellent training opportunities via SQLBits, as well as in house and offsite training.

This is a truly exciting time to join the team and be a part of Jet2.com and Jet2holidays outstanding growth. If you are interested in this position, please click the Apply button NOW!

Apply Apply Close

Job Title	Management Accountant - Leisure Travel Finance
Location	Leeds
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Finance Manager, the Management Accountant – Leisure Travel Finance will be responsible for providing key financial information, forecasts and support to various areas within the Finance Business.

We are currently recruiting for a range of Management Accountants of various levels to be responsible for the accurate and timely reporting, re-forecasting and budgeting of the relevant business areas. You will ensure the completion of balance sheet reconciliations, providing detailed variance analysis against budget and forecasts.

In addition, you will business partner with key stakeholders, providing support and analysis to help drive and influence future decision making, as well as assist the Finance Managers with ad-hoc assignments when required.

As we are recruiting for a range roles, we will consider applications from very strong final stage/exam qualified candidates, newly qualified and experienced qualified accountants (CIMA / ACCA / ACA). Qualified accountants must have proven experience of preparing high quality and insightful financial performance reports. All candidates will have excellent communication skills, strong IT skills (MS Excel, Word and PowerPoint), be adaptable, flexible and able to work in a fast paced environment delivering to tight timescales. Any previous finance business partnering experience would be desirable, as would experience within a Retail environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing
business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Passenger Service Agent - LPA
Location	Gran Canaria
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term Contract.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Provide an efficient check-in& boarding service
You will also be the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude
Support and help our customers and your Team
Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
To be successful in this role you must be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Jet2.com Regional Manager (Airline) - Greece
Location	Various
Team	Overseas Airports
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the General Manager – Overseas Airports, the Jet2.com Regional Manager (Airline) - Greece will be responsible for all aspects of the safe, punctual and cost-effective ground operation at all airports in Greece where Jet2.com employs contracted ground handlers. This is achieved through strong relationship management to ensure Jet2.com constantly receives the agreed service levels, whilst delivering a first class, friendly service to our customers.

Leading the Jet2.com team in Greece, the Regional Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience throughout all areas of the operation;

With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we achieve and exceed quality standards and driving forward our safety-first culture. You will investigate and provide full corrective and preventative measures to findings raised at your responsible airports, working closely with your direct reports to ensure they are effectively implemented.

This is a hands-on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the General Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.

Key Responsibilities:

Full responsibility for the Airport Operations in Greece for Jet2.com & Jet2holidays
Strong relationship management and close liaison with Jet2.com's third party service providers at all airports under their jurisdiction which includes oversight of the contracted supervisory agent and appointed security provider.
Close liaison with the Overseas Airports Support Team to identify areas for improvement.
Regular performance meetings with the airport teams to ensure our service providers are exceeding their contractual obligations and that Jet2.com is consistently delivering a first-class service to our customers.
Close interaction with other departments including Jet2holidays, Finance, Marketing & Customer Care to ensure a joined-up and consistent approach all times.
Timely and satisfactory resolution of any audit findings, ASR's, customer service issues and any other matters which may come about.
In conjunction with the wider Ground Operations team and other areas of the business, responsibility for all aspects of a timely station 'start-up' or 'restart', prior to the commencement of any operational activity.
Responsibility for ensuring the correct branding, signage and equipment is in place and being used effectively in all stations under their control.
Responsibility for the management and direction of their direct reports to ensure they are delivering set key performance targets
Responsible for the management of locally based customer helpers within their region
Management of projects in Greece including but not limited to office accommodation and Greek handling licencing compliance
Support Jet2.com to ensure the Airline and Tour Operator meets HCAA regulatory compliance through close liaison with internal and external stakeholders

Person Specification:

Fluent in both Greek and English.
Extensive experience of the aviation industry, preferably within an airline at management level with previous check-in / ramp handling / operations experience
Previous experience of a fast-paced customer service environment.
Previous experience of leading a team, often remotely.
Demonstrable negotiation skills.
Experience of leading by example
Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
Excellent working knowledge of Microsoft Office 365 applications/ Strong IT skills.
A passion for customer service.
Excellent communication skills.
Culturally aware.
The ability to see the bigger picture.
Self-motivated with a real 'can do' attitude.
Cost conscious.
Enjoys working as part of a team.

In return we offer a great salary on a Greek contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2019 Recommend Provider to help develop our programme across Greece, why not apply now!?

Apply Apply Close

Job Title	Regional Manager Overseas Ground Operations - Balearics
Location	Palma Mallorca
Team	Station Manager Spain
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Head of Spain & Portugal, the Regional Manager - Operations - Balearics is responsible for the overall operation in the Balearic Islands, ensuring the safe and efficient ground handling operations in accordance with Jet2.com policies and legislation.

You will provide all decision making and leadership to drive the team towards the highest network standards of safety, Customer Service, Cost management and ancillary revenues. You will be managing all sales and supervision teams in IBZ, MAH and the complex self-handling operation in PMI, to ensure we achieve maximum revenues, great customer care, communication and excellent service delivery. You will also manage the station budgets ensuring cost efficiencies and maximising ancillary revenues at all bases and meeting monthly set targets.

In addition, you will ensure that any new policies and practices are implemented and adhered to, follow up of audits, safety reports and other company policies.

The successful candidate will have proven leadership experience, been responsible for the delivery of projects, delegated tasks and initiated key actions in a timely manner. You will have excellent communication and people management skills, being fluent in both written and spoken English and Spanish.

In return, we offer an excellent salary with fantastic opportunities for progression in a rapidly growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Key Positions

Apply Apply Close

Job Title	IT Administration Coordinator
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for an IT Administration Coordinator to join our central IT Administration team in Leeds city centre. This function support the 340 IT professionals across our IT department with general administrative tasks as well as the procurement and asset management of IT hardware and software.

Key responsibilities:

Support the IT team in administrative and IT purchasing tasks.
Support the team by purchasing hardware.
Software asset management.
Ensure that effective IT procurement systems and processes are in place.
Provide key input to the processes and delivery plans.

Experience required:

Previous experience liaising with 3rd party suppliers.
Previous departmental administration and support experience (ideally within an IT environment).
Experience in budgeting, asset tracking and licensing management would be highly desirable.

We are looking for someone who is extremely self-motivated and has a demonstrable IT Admin background. In return, we will offer you an excellent salary and benefits package with fantastic opportunities for progression in an award-winning and growing business.

If you are interested in applying for this opportunity, please click the Apply button NOW!

Apply Apply Close

Job Title	Senior Web Insight Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

Apply Apply

Reporting to the Lead Digital Analyst, the Senior Insight Analyst will be responsible for developing and delivering key digital data to drive business decisions across both the Jet2.com and Jet2holidays brands.

As a subject matter expert, you will be responsible for delivering best practice across our Digital Analytics function. Leading on analytics across both our brands (Jet2.com or Jet2holidays), you will be the central point of contact for stakeholders; playing a pivotal role in driving the continued success of our business. This role includes line manager duties, making it a great opportunity for someone who is a self-starter; able to organize yourself and your line reports to maximum effectiveness. This role will be tasked with ensuring all tracking, reporting and data visualisations are accurately set-up for your business area. You will get involved in analysing all aspects of our digital data; traffic, conversion, customer behaviour and competitor analysis.

This hands-on role, will require you to build strong working relationships across a number of internal teams. You will work heavily with the Ecommerce Team on defining the testing methodology and success metrics, for the A/B and MVT testing roadmap for your brand of ownership. The ability to prioritize your workload across multiple projects whilst continuing to make strategic steps forward is an essential part of this role.

We are looking for a person who has a passion for developing people, in addition to driving forward their own knowledge and skills. Strong written and verbal communication skills are a must. The successful candidate will have proven experience in a digital analytics role (client/agency side), having used Google Analytics 360 and Google Tag Manager (or equivalent) for a large brand. Google Big Query experience or a working knowledge of SQL are desirable but not essential for this role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Data Control Executive
Location	Leeds City Centre
Team	Product
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Data Control Supervisor, the Data Control Executive will ensure that each destination’s contracts, inventory and content are accurately loaded, audited and maintained.

The key responsibilities of the role will involve managing the contractual process from receipt of contracts to loading stage as per agreed deadlines and building an excellent understanding of Jet2.com and its operation, with particular attention to the product and commercial requirements of the business. You will ensure that the most up to date content (descriptions and images) is loaded correctly and in a timely fashion on to all selling systems, working closely with Product and Photography colleagues, to provide the best possible presentation of the Jet2holidays product. You will maintain and develop relationships with suppliers in the best interests of the customer and the company, including hoteliers, attraction providers, overseas agents and bed banks.

You will also take responsibility for the integrity of stock inventory management systems, ensuring that all available accommodation and room types from direct contracts and bed banks are mapped accurately and to agreed deadlines.

The successful candidate will have a proven track record in a similar role, ideally within the travel industry. You will have a good working knowledge of Microsoft Office, particularly Word, Excel and PowerPoint, and be numerate with a high level of accuracy, with excellent attention to detail.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Data Control Auditor
Location	Leeds City Centre
Team	Product
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Data Control is a department that has a pivotal role in the On Sale process of all Hotel stock sold by Jet2holidays. We interact daily with our Contracting, Revenue and Product counterparts to ensure that all hotel stock is loaded, available and accurate. We are responsible for the auditing of all signed contracts. In addition, we maintain our inventory by actioning stop sales, special offers, extra room allocation & minimum stays and release period amendments received from both Hoteliers and Resort Agents.

Reporting to the Team Leader, the Data Control Auditor will be responsible for completing a full audit of tasks undertaken by the Data Control Executive Team, confirming accuracy and reporting any issues to the Team Leader. They will also undertake and resolve both Pricing and Confirmation Queries that we receive daily from hoteliers, agents and our aftersales team.　

You will also be responsible for auditing any allocation level adjustments, Stop Sales and Special Offers loaded on a daily basis, ensuring that any errors raised are rectified immediately. This is a key part of the role to ensure no financial loss to the business and to safeguard our Customers journey.

The successful candidate will be an effective team player with strong attention to detail and effective interpersonal skills. Ideally, you will have proven experience within a similar role within the travel industry, however this is not necessary as full training will be given for the role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Scrum Master
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for an experienced Scrum Master to join our Leeds city centre office. We have a team of 340 IT professionals based in Leeds, Sheffield and India supporting the ever-growing demand for Jet2.com and Jet2holidays.

Your Scrum team are starting new co-located projects working alongside our colleagues operating from our Jet2 Travel Technologies office in Pune, India. We’re looking for fun and passionate people eager to make a success of working with our remote teams and our colleagues located in the UK.

You’ll be able to demonstrate the following experience and qualities:

Previous experience working as a Scrum Master in a scaled agile environment across multiple teams, delivering internally developed websites and applications.
Excellent communication skills.
You’ll be a proactive and energetic Scrum Master, constantly interacting with the teams throughout the day with a keen focus on software delivery and quality of process.
Excellent knowledge of agile principles and approaches and be able to contribute towards an environment of continuous improvement.
Able to act in an agile coaching capacity and teach others in Agile and Scrum principles.
Any previous experience of working with offshore teams would be highly desirable.

In return we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Performance Marketing Manager
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2Labs incorporates all the digital functions for Jet2.com and Jet2holidays. Our mission is continual optimisation and innovation across all digital functions to deliver sales volume, ROI & engagement at speed.

The Performance Marketing Manager will work within our ever growing, fast paced Marketing Team, dealing with large scale, high spend accounts to ensure that all are managed effectively and have a robust commercial strategy in place, together with specific performance targets and objectives tailored to meet or exceed the business and commercial expectations. Planning, managing and analysing multi-million-pound budgets, that drive over 50% of all bookings on the web platforms we operate.

This role will be the focal point of managing both internal and external relationships. You will be expected to lead the vision and strategy and ensure key projects are on track whilst communicating to senior stakeholders, peers and external parties.

As key responsibilities, you will be in charge of the overall Channel Management, effectively managing Performance Marketing for Flights and Holiday Packages: develop, plan and implement large-scale paid media campaigns - driving Paid Search, Apps, Aggregator, Affiliate, Paid Social and Programmatic Display initiatives to increase web traffic and revenues for Jet2.com and Jet2holidays. Also, you will continually drive digital marketing optimisations daily to increase sales and passenger numbers as set out in the agreed key performance indicators, working closely with internal stakeholders to ensure paid campaigns are fully integrated and aligned with business requirements and marketing strategy.

Additionally, you will support, develop and manage relationships with key external partners, always providing recommendations to drive efficiencies across all channels. You will drive and encourage commercial awareness and take a balanced approach to commercially considering the wider impact of decisions made, driving the usage of new platform features and alpha/beta tests as these become available. You will create testing strategies and plans, ongoing testing and reporting, and define the year’s strategy for paid search with the view to having best in class accounts which supports the businesses trading needs.

On daily basis, you will effectively plan and manage Performance Marketing budget. Also, you will effectively manage the Performance Marketing Team, assisting in the training and mentoring of the Performance Marketing team to help develop key skills for the future and to ensure Team goals and initiatives are aligned with overall business plans. Ensuring tracking and analytics processes are setup and fully adhered to when implementing campaigns and run regular and ad-hoc reporting to create engaging reports and presentations for senior stakeholders to review, will be key.

The successful candidate will have proven experience working in a biddable media environment, managing large-scale, complex, results-driven projects with significant budgets, within an agency or large scale in-house environment, with high working knowledge of the Google stack and the automated bidding platform within it. Extensive experience in PPC will be essential, having managed large, complex PPC accounts, with experience using the latest paid search features, such as the full audience suite and DSA. Knowledge of GA360 and BrandVerity competitor monitoring would be also advantageous.

You will have strong numerical and analytical skills, and will be able to effectively communicate and influence at all levels, both internally and externally. You will ideally bring experience as a team leader with experience developing and motivating a team. Overall, we are looking for someone with a keen eye for detail, who can execute with rigour across our large volume of activity whilst making the most of the technology we use and to automate where possible, collaborating with wider marketing and commercial teams to ensure an optimal mix of traffic and relevant targeting.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.

We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Passenger Service Agent - TFS
Location	Tenerife
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in& boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Fatigue Safety Investigator
Location	Leeds Bradford Airport
Team	Safety
Job Type	Permanent
Salary	Excellent
Hours Per Week	Rostered
Company	Jet2.com

Apply Apply

Reporting to the Fatigue System Supervisor, the Fatigue Safety Investigator is responsible for assisting in the day to day management of the Jet2.com Fatigue Management System (FMS), applying EASA FTL and Fatigue Management best practice principles to the Company’s Safety Management System (SMS).

Through the analysis of Fatigue Safety Reports and the assessment of incidents and near misses, you will support the collation of information to identify trends used by management for strategic decision making in the Fatigue Safety Action Group (FSAG). You will promote the Jet2.com Just Culture and the anonymous, confidential reporting facility, in accordance with Company’s Safety Management System.

The successful candidate will have previously operated as crew or worked in rostering / crewing, and therefore have a good understanding of operating a flying roster and a strong knowledge of the aviation industry. You should have a logical and analytical approach to problem solving, be approachable and empathetic whilst offering a high level of discretion. The ability to communicate empathically and effectively, both in writing and orally, is a pivotal part of the role used when investigating an incident and providing feedback on reports. The Fatigue Safety Investigator will also have excellent IT skills, particularly with MS Office applications, It would also be desirable if you are able to demonstrate experience of managing a database, preferably within an Airline Operations or Safety environment. Experience of developing and delivering training would be an advantage.
This role operates a 4 on, 4 off roster of 12-hour day shifts.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Flight Operations Data Analyst
Location	Head Office, Leeds Bradford Airport
Team	Flight Operations Technical
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

Apply Apply

Reporting to the GM - Flight Operations Technical the Flight Operations Data Analyst will be responsible for the Maintenance, Analysis and Reporting of all data stored within the Operational Flight Database.

You will ensure the efficient and ongoing update of all relevant information in the Flight Operational Database, including details of every flight. The Flight Operations Data Analyst will be responsible for the production of a variety of Management Information reports ranging from adhoc requests from Senior Management within Flight Operations to Regulatory reports for the Civil Aviation Authority and Environmental Agency.

The successful candidate will have experience in a reporting and analytical role and will be able to demonstrate the ability to work with large quantities of complex data, producing reports that can easily be understood by non technical managers. Ideally you will have experience within a data analysis background, with a methodical approach to report writing. You will also have excellent attention to detail and advanced Excel skills are essential.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Resort Team Leader - Lesvos
Location	Lesvos
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in Lesvos for Summer 2020.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Apply Apply Close

Job Title	Resort Team Leader - Kalamata
Location	Kalamata
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in Kalamata for Summer 2020.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort. You will suggest recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role, you will already be a driver with your own transport and have previous Team Leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, why not apply now?!

Apply Apply Close

Job Title	Tester
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for a Tester to join our Revenue Systems Development team. It is an incredibly exciting time to join us, as the team are moving towards a more automated approach to testing. Therefore, there’s the opportunity to learn new automation technologies as part of your role.

You’ll be joining a cross-functional scrum team, made up of Testers, Test Engineers, Developers and Business Owners. You’ll always be hands-on, working collaboratively with the rest of the team to support the delivery of great software by designing, writing and contributing to test plans & scripts. You will also collaborate with the Developers and Test Engineers to validate any automation failures and explore the system to find gaps in coverage.

You will be able to demonstrate the following experience or qualities:

Previous experience working in a Test Analyst or similar QA role
RESTful API test experience using Swagger/SOAPUI/Postman
Competent with databases and possess strong SQL skills
Writing tests in BDD
Aptitude to learn and absorb business & technology concepts quickly

This is a truly exciting time to join Jet2.com and Jet2holidays and to be a part of our continued success and growth. In return, we will offer you a competitive salary and benefits package with fantastic opportunities for career progression.

If you are interested in this position, please click the Apply button NOW!

Apply Apply Close

Job Title	Technical Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

The Web and E-Commerce team incorporates all the digital marketing functions for Jet2.com and Jet2holidays – and our mission is Continual Optimisation and Innovation across all Digital functions to deliver Sales Volume, ROI & Engagement at Speed.

The Technical Analyst is a new role within the Web Analytics Team, responsible for automating and driving efficiencies across all Web Analytics outputs. You will be responsible for reporting on the behaviour of over 150 million sessions per year across our Digital assets, over a significant spend across our Customer Acquisition and Conversion activity – contributing at both a high and granular level to the Optimisation & Innovation being carried out by every team within the Web and E-Commerce department, and throughout the wider business. Also, you will look to have an impact across Jet2.com and Jet2holidays websites (both off site and on site), driving efficiencies by owning site tagging responsibility (through Google Tag Manager), automating manual reporting processes, providing support to the Insight Analysts, wider marketing team and rest of the business in all ad hoc analysis, campaign delivery, and to inform and drive website optimisation. Being a new role, it requires someone who can take initiative to lead the business through innovative big data solutions.

You will be reporting and analysing over £70million of spend across Customer Acquisition channels – PPC, SEO, Display, the user behaviour of over 150million sessions across complex user journeys that ultimately deliver over £1.5billion of revenue across the Jet2.com and Jet2holidays digital assets, driving forward automation of manual reporting processes, seeking opportunities to drive efficiency and providing insightful dashboards using Business Intelligence tools e.g. Tableau. Additionally, you will proactively review existing reports to ensure they are in line with business goals, always working closely with Performance Marketing, Conversion and Data Science Teams to understand and automate reporting, and also with Analytics Team members to optimise off-site investment and on-site conversion. Together with key stakeholders and business owners, you will gather reporting requirements and translate these to technical requirements.

The successful candidate will be technically proficient and will have commercial experience in using Website Analytics, relational databases including SQL Server and BigQuery, cloud platforms such as Google Cloud or AWS, automation tools and Data Visualisation. Also, experience with business intelligence tools such as Tableau, Power BI or Google Data Studio will be highly desirable. You will also have excellent communication and analytical skills to be successful in this role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Lead Digital Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

The Web and E-Commerce team incorporates all the digital marketing functions for Jet2.com and Jet2holidays – and our mission is Continual Optimisation and Innovation across all Digital functions to deliver Sales Volume, ROI & Engagement at Speed.
　
Reporting to the Digital Analytics Manager, the Lead Digital Analyst role sits within the Analytics team and will be responsible for delivering advanced analysis, developing the Web Analytics capabilities of the team, and supporting the manager with strategic initiatives to drive the Analytics team - and the business – forward.

As an expert in Digital Analytics, you will work across our successful brands, spotting opportunities to improve insight, efficiency and revenue through our digital infrastructure. This hands-on role, will require you to build strong working relationships across a number of internal teams, supporting work with our Ecommerce team to drive the roadmap for personalization, working with our UX team to understand customer interactions across our online estate and working with our media teams to optimize targeting and spend. We are a fast-paced business and this role will require the ability to work on multiple projects concurrently. As a business we live and breathe data, it will be your role to work with the Digital Insight Analysts to bring the stories in this data to life; confidently presenting to both technical and non-technical audiences.

We are looking for a person who has a passion for developing people, in addition to driving forward their own knowledge and skills. A natural influencer, strong written and verbal communication skills are a must. The successful candidate will have extensive experience (3+ years) in a Digital Analytics role (client/agency side), having used Google Analytics 360 and Google Tag Manager (or equivalent) for a large brand. Google Big Query experience and a working knowledge of SQL would be beneficial for this role.

You will lead the analysis function, line managing and developing analysts, whilst seeking opportunities to develop the analytics environment. Also, you will help to define the process for working with digital data that is currently housed within BigQuery, ensuring this is usable by wider Analytics, Performance Marketing and Data Science teams. Additionally, you will report and analyse over £75million of spend across Customer Acquisition channels – PPC, SEO, Display – and the user behaviour of over 150million sessions across complex user journeys that ultimately deliver over £1.5billion of revenue across the Jet2.com and Jet2holidays digital assets.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Web Insight Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Senior Web Insight Analyst, the Web Insight Analyst role at Jet2.com and Jet2holidays, sits within the fast-paced Marketing Team, and supports key business decisions through reporting, analysis and insight. This role will be responsible for developing and delivering key digital data to drive business decisions across both the Jet2.com and Jet2holidays brands, and will develop a strong understanding of “All things Web”, from the technical elements of tracking site activity, to understanding customer behaviour, interpreting the results and communicating the insights.

As a subject matter expert, you will be responsible for the regular reporting, maintaining the output through changing business requirements/site functionality, ensuring the data is being reported accurately and that is relevant with added highlights and key insights. Working with the BI team, you will contribute to automate all reporting and set up visualisations using Tableau.

In this role, you will have full ownership for setting-up, reporting and evaluation of marketing performance, traffic analysis, conversion analysis, customer behaviour analysis and competitor analysis. You will provide ad hoc analysis to the business when required, working with the relevant business stakeholders to ensure the insight and format of the insight is delivered in the best possible way. You will also develop and implement marketing (cross-device) attribution reporting across acquisition and retention channels, supporting on creating a single customer view for the business.

Additionally, you will support the Marketing team in developing and delivering the marketing plans through insights across all digital channels. Also, you will work with the relevant IT and UX teams to assist in the implementation of the Google Analytics Premium and Google Tag Manager tracking across the whole online estate. Raise any tracking issues via the DR process and design the tracking for new functionality delivering the requirements to the IT team in a clear format. Test all new tracking prior to launch and continuously test the existing set up end to end to ensure the data being used in reporting and analysis is fit for purpose.

The successful candidate will be self-motivated, enthusiastic and keen to learn and develop. You will possess strong written and verbal communication skills, as a fundamental part of this role involves communicating the findings from large volumes of data to the wider business. In order to empower the business through data, the ability to spot trends and attention to detail is critical. Technical understanding of web analytics tools such as Google Analytics is desirable, but not essential as is experience with SQL. Intermediate ability with Microsoft Excel is essential. Strong Maths skills are a must.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	HR Administrator - FTC
Location	Leeds City Centre
Team	Human Resources
Job Type	Fixed Term
Salary	£20,000 plus benefits
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the HR Administration Manager, the HR Administrator is responsible for providing efficient, accurate and timely administrative support encompassing all areas of generalist HR across the business.

Working within defined timescales, you will be responsible for the production of all HR related documentation to the required standard, these include; employment contracts, variation to contract letters and regular HR Process communications such as Pay Reviews. The HR Administrator will update and maintain colleague files ensuring all records are up to date, highlighting any discrepancies to the relevant stakeholder.

The successful candidate will have proven experience of working within a process driven, automated, administrative environment and possess excellent organisational and time management skills. The ability to work on your own initiative and with a high attention to detail will be critical in your success along with a working knowledge of MS office packages including Word and Excel.

This is a 6-month fixed term contract. The ideal start date will be 6th January 2020.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a rapidly growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Customer Experience Insights Executive
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Customer Experience Insights Manager, the Customer Experience Insights Executive will support the delivery of our customer insight programme that spans across Jet2.com and Jet2holidays, to ensure accurate and detailed information is provided and disseminated to teams to drive business growth through improved customer experience.

In this exciting role, you will be instrumental in delivering an industry leading customer insight programme which informs business decision making. You will be involved across all areas of research, including analysing and synthesizing data from different sources, dealing with external agencies, creating analysis reports and findings. You will assist in the management of our customer satisfaction programme, which includes our key large scale tracking surveys that monitor the opinions of our customers and performance of our services. You will also manage our important Mystery Customer programme, including liaising with key internal stakeholders to select which holidays/hotels/bases are tested, whilst managing the supplier relationship and analysis and reporting of the results.

In addition, you will deliver regular weekly outputs such as comments to support internal newsletters and support the planning, designing and analysing of ad-hoc research requirements which includes focus groups and quantitative studies. And as part of the Customer Experience Team, you’ll work closely with other members of the team and colleagues from across the business on a series of high profile product and service initiatives which put our brand at the heart of everything we do.

To be successful in this role, you will have a basic understanding of research techniques and methodologies with the ability to identify interesting patterns in data sets. With strong organisation and planning skills you will have the ability to manage your own time efficiently across multiple projects whilst maintaining excellent attention to detail. Preferably with previous experience in a similar role, you will have a genuine desire to build and develop your career in customer insight, research and analysis and have a passion for travel.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	B1 Licensed Engineer - Hangar Leeds
Location	Hangar, Leeds Bradford Airport
Team	Hangar Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Crew Chief, the B1 Licensed Engineer will be responsible for maintaining our aircraft in accordance with relevant maintenance documents and Jet2.com Company policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.

You will work as part of a team, taking responsibility for the modification and rectification work required on our aircraft. You will liaise with the Crew Chief and review and approve the work of Mechanics where necessary. The B1 Licensed Engineer will also complete any modification and rectification work required safely and accurately to meet agreed timescales. In addition, you will assume control of all documentation for aircraft under your control.

The successful candidate will be highly organised, with excellent communication skills and the ability to liaise at a technical level with staff at all levels. You will be European Aviation Safety Agency (EASA) B1 qualified, ideally holding current approvals for both B737 and/or B757 aircraft and have a full UK driving license. In addition, you will be able to prioritise work in a fast paced and dynamic environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer

Apply Apply Close

Job Title	Test Team Lead
Location	Sheffield City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for an experienced Test Team Lead to join our close-knit development community in the heart of Sheffield city centre.

You’ll be joining a creative team which work in an agile, scrum environment. You and your team will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps and ultimately enable Jet2.com and Jet2holidays to stay ahead in the market.

You’ll be responsible for:

Taking ownership of the quality of testing and the test strategy across multiple scrum teams.
Leading, motivating and coaching a team of Testers. The team has a blend of manual and automation knowledge and you will be tasked with retaining the balance based on business needs.
Fostering a culture of innovation and continuous improvement, you will be committed to improving our agile processes and best practices within the team.
Coaching and training ISEB/ISTQB.

Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer:

Stimulating work with excellent progression opportunities for high performers
Excellent salaries
Discounted flights and holidays
Modern working environment and culture
Many other great benefits

For further information on the role, please contact Joanne Beacon on joanne.mcbride@jet2.com, otherwise click the Apply button NOW!

Apply Apply Close

Job Title	Scrum Master
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for an experienced Scrum Master to join our Leeds city centre office. We have a team of 340 IT professionals based in Leeds, Sheffield and India supporting the ever-growing demand for Jet2.com and Jet2holidays.

This is a fantastic opportunity to join a creative team which work in an agile, scrum environment. Your team will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps and ultimately enable Jet2.com and Jet2holidays to stay ahead in the market.

We are looking for a proactive and energetic Scrum Master who can work with teams to remove impediments that obstruct the team reaching their goals as well as someone with a keen focus on software delivery and quality of process. You will need to have previous experience of working in a scaled agile environment across multiple teams, delivering internally developed websites and applications.

You will also be required to act in an agile coaching capacity within the team to improve efficiency, so you must have excellent knowledge of a blend of agile ways of working and be able to contribute towards an environment of continuous improvement.

The successful candidate will have excellent communication skills and strong stakeholder management experience.

In return we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Internal Auditor
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Dart Group Plc

Apply Apply

Reporting to the Head of Internal Audit and Business Continuity we are seeking an inquisitive, self-driven Internal Auditor to work in partnership with the business, delivering fit-for-purpose recommendations with a continuous improvement approach. Undertaking a wide range of process, team and operational audits, focusing in particular on high risk areas, the successful candidate will provide independent and objective assurance, adding value to Jet2.com and Jet2holidays operations.

Key responsibilities:

Undertaking a wide range of process, departmental and operational audits focusing in particular on high risk areas.
Liaising with all areas of the business to provide assurance with respect to existing processes and ensure financial integrity of new process implementations.
Evaluating the adequacy and effectiveness of internal accounting procedures, operating systems and existing controls, implementing the requirements of the internal audit plan.
Making recommendations for improvements in controls and procedures around areas of identified weaknesses and ensuring the necessary improvements are implemented.

To be successful in this role you will need:

An experienced audit background (internal or external) with a knowledge of audit procedures, including test and sample methods used to conduct audits;
A recognised Accounting or Audit qualification is essential;
An ability to gather, analyse and evaluate facts and to prepare and present concise oral and written reports;
An ability to establish and retain effective working relationships and to communicate clearly and effectively, both written and orally;
Excellent attention to detail and the ability to work methodically and with focus in a vibrant, fast paced environment;
A flexible, commercial and pragmatic approach;

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Contact Centre Team Leader - Customer Service: Leeds
Location	Leeds City Centre
Team	Customer Service
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Duty Manager, the Contact Centre Team Leader - Service will lead, coach and motivate their team to deliver a VIP customer service at all times.

You will manage a team of approximately 15 Customer Service Advisors, who deal with customer queries from booking through to when our customers arrive at the airport for their holiday!

Ensuring our customers receive a high standard of service at all times, you will coach your team and make sure quality monitoring is carried out regularly. You will be responsible for recruitment selection, performance reviews and carrying out any formal HR procedures as required.

In addition, you will provide accurate reporting to the Customer Service Management Team on performance, productivity and team and individual KPI's, along with dealing with any escalated queries effectively, to ensure a great service for our Jet2.com and Jet2holidays customers.

The successful candidate will have demonstrable skills to motivate, coach and inspire your team to deliver great results! You will be passionate about delivering a VIP experience to our customers and must have experience in a contact centre environment and have knowledge of contact centre systems. Strong communication and influencing skills are key, along with a flexible approach and outstanding attention to detail.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This role is available on a fixed shift basis - the shift pattern is Monday - Friday 12pm - 9pm. please be aware that there may also be occasions where you are required to work on either a Saturday or Sunday in order to meet the service demands of the business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Deputy Travel Service Manager
Location	Head Office, Leeds Bradford Airport
Team	Travel Services
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Travel Services Manager, the Deputy Travel Service Manager will be responsible for the day to day management of the Travel Services and Business Travel Teams. You will be required to lead and proactively manage the Travel Services Department, ensuring the cost effective management of the department spend and that appropriate and time critical company travel arrangements are in place for all crew and colleagues, using and improving the appropriate systems and processes.

The Deputy Travel Service Manager will be responsible for ensuring that the Crew Travel and Business Travel teams remain vigilant in delivering a cost conscious approach whilst always delivering a VIP service to all our internal colleagues. This is a pivotal role supporting the business to achieve our “On Time Performance” goals, by ensuring our colleagues are in the right place, at the right time and in the most cost effective way.

You will be required to manage all people and manpower issues proactively including recruitment and the development of the team, in line with best practice and Company Policies to ensure maximum productivity and performance. You must be able to demonstrate effective and accurate management of the Travel Service department budget and spend, including the approval of invoices, credit cards and negotiated supplier contracts. You will be responsible for assisting the Travel Service Manager in maintaining and managing supplier relationships and contracts including the negotiation of hotel rates. Frequent audits of all Crew hotels will be scheduled to ensure the highest possible standards are met for all colleagues within Jet2.com. You will need to be able to provide analytical data to the business which will identify costs, trends and feedback which will have been collated throughout the audit process.

The Deputy Travel Service Manager must have an excellent knowledge of the Travel Industry including Corporate Travel and Travel Agency, and have the ability in leading, motivating and performance of managing a team. You must be able to demonstrate excellent planning and organisational skills and have a genuine passion for delivering excellent customer service. You must have the ability to train, coach and mentor the team and have a flexible approach. You must have excellent negotiating skills to be able to source suppliers securing market leading deals.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Maintenance Control Engineer
Location	Head Office, Leeds Bradford Airport
Team	Maintenance Control
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Maintenance Control Manager, the Maintenance Control Engineer is responsible for the control and co-ordination of maintenance activities on all operational aircraft in the Jet2.com fleet. This role plays a vital role in the achievement of the Jet2.com ‘On Time Performance’ targets.

You will provide a central point of contact for Engineers and Aircrew, remaining informed of the technical status of the fleet and any disruptions to the schedule due to technical issues. You will initiate corrective actions for delays and Aircraft on Ground (AOG) situations ensuring prompt rectification and minimal disruption. The Maintenance Control Engineer provides a key link between Engineers and Operational Teams, co-ordinating technical assistance and spares, issuing Line Maintenance Work Requests and evaluating manpower needs.

In addition, you will ensure that planned maintenance is carried out as scheduled. After a period of training, it is expected that this position will work to a 4 on, 4 off shift pattern.

The successful candidate will hold an EASA Part 66 License or equivalent Aviation related qualification. You will have experience in aviation maintenance and planning activities and have ideally worked with the aircraft types operated by Jet2.com. You will be proactive and have excellent organisation skills, as well as strong communication skills verbally and in writing.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Engineer Maintenance Control Centre (MCC)

Apply Apply Close

Job Title	Avionics Technical Services Engineer
Location	Head Office, Leeds Bradford Airport
Team	Technical Services
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Avionics Technical Services Manager, the Avionics Technical Services Engineer is responsible for managing the implementation of all required avionics equipment enhancements to the Jet2.com fleet.

The Avionics Technical Services Engineer will ensure continued airworthiness and technical performance through evaluation of Airworthiness Directives, Service Bulletins, Engineering Modification Requests and Proposals to ensure all actions are carried out to an approved standard. You will manage entry into service aircraft to meet Avionic requirements to schedule, liaise with all engineering departments and act as a focal between Jet2.com and manufacturers, vendors and regulatory bodies. After a period of training, the successful candidate will 4 days on, 4 days off 12 hour shifts

The successful candidate will hold an EASA Part 66 B2 License or equivalent Aircraft Engineering degree. You will ideally have experience of EASA Part M and Jet2.com aircraft types. The Avionics Technical Services Engineer will be able to communicate clearly and work methodically under pressure to regular deadlines. You will also have excellent attention to detail and the ability to work co-operatively and flexibly, whilst maintaining strong working relationships at all business levels

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases

Help us to send our all important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Recruitment Administrator - Fixed Term Contract
Location	Leeds City Centre
Team	Human Resources
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Pilot Recruitment Manager, the Recruitment Administrator is responsible for the provision of all administrative tasks associated with ongoing recruitment of Volume Recruitment campaigns at Jet2.com. This position is available as a Fixed Term Contract until March 2020.

The Recruitment Administrator will ensure that all candidate documentation for volume campaigns is collected, verified and filed in a timely manner. You will liaise closely with Recruiters, Hiring Managers and candidates to follow up and obtain any missing documentation in good time, whilst also administering any online testing required. The Recruitment Administrator will also raise offer forms and make verbal offers for Volume campaigns, including Cabin Crew, Ground Operations and Contact Centre. You will maintain accurate and up to date records of candidates on the Applicant Tracking System, ensuring all candidate records and statuses are correct. The Recruitment Administrator will also manage the Recruitment Team email inbox, responding to all candidate queries as appropriate offering an excellent level of Customer Service and escalating any emails to the appropriate Recruiter as required.

The successful candidate will be an experienced Administrator, preferably with some aviation or travel experience. You will have a strong work ethic and demonstrable experience of working to deadlines in a fast paced environment. Ideally, the Recruitment Administrator will have experience in a customer facing role. You will have excellent attention to detail, an organised approach and the ability to manage multiple tasks simultaneously.

In return, we offer an competitive salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources Administration

Apply Apply Close

Job Title	Business Analyst - Business Intelligence
Location	Leeds City Centre
Team	Business Support
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Business Support Manager - Business Intelligence, the successful Business Analyst will work closely with business teams across the company to understand, document and deliver requirements associated with significant business problems and opportunities.

Working within Business Intelligence, you will be responsible for helping to shape how our business makes decisions by working with senior stakeholders to ensure they have the data they need.

This exciting new opportunity is in a fast-paced dynamic environment working on high profile projects, to identify and understand significant business improvements and opportunities.

As a Business Analyst at Jet2, you will take the lead on delivering projects that will improve the experience of our external and internal customers. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as a team to achieve results.

You will be expected to drive a project from inception to the point it goes live. Our Business Analysts are experts in software development and to achieve success, we expect you facilitating stakeholder workshops, displaying skill in interviewing, effective questioning and have an ability to capture valuable output that you can build further analysis on. You will own the requirements for the project, capturing these with any supporting documentation. These should be clearly and concisely captured on confluence.

Epics/User stories should be detailed and captured in the team’s tool of choice. User stories should follow INVEST principles and acceptance criteria should also be included. You should work closely with the development team to give them a clear understanding of what needs to be delivered. Using sessions such as ‘3 amigos', the user stories should be fleshed out and agreed to by the team. You will also be required to run estimation sessions to understand the effort required to deliver the stories.

Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with design to help them understand the requirements and any potential technical limitations that may impact the design.

You will support sprint planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout sprint. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts.

Working together with your team will be key to your personal success and key to project delivery. There may be times when we require you to help support Scrum Masters, Product Owners, Project Managers or Design. Ultimately, we operate as a team, supporting one another to get the job done.

The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development. You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment, managing competing workloads and capable of effectively prioritising to meet deadlines.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Business Architect
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays have recently recruited a new General Manager – Architecture to build out our newly formed Architecture team and we are now looking for a Business Architect to join the team, making this an extremely exciting time to join the business!

As a Business Architect, you will be responsible for driving and facilitating the right discussions and activities with business and IT leaders and other domain architects to identify the changes required in our business capabilities to meet the future needs of the Jet2.com and Jet2holidays.

The successful candidate will be able to demonstrate the following experience and qualities:

Experience modelling business processes using a variety of tools and techniques.
Experience planning and deploying both business and IT initiatives.
Ability to take a broad, enterprise-wide view of a business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies and governance.
Ability to recognise structural issues within an organisation, functional interdependencies and cross-silo inefficiencies.
Exceptional communication skills and the ability to communicate appropriately with a variety of different stakeholders.
Team player who is able to influence and support others.

In return, we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Flight Operations Technical Manager
Location	Head Office, Leeds Bradford Airport
Team	Flight Operations Technical
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the General Manager – Flight Operations Technical, the Flight Operations Technical Manager is responsible for supporting all Flight Operations activity relating to projects, regulatory reporting and Electronic Flight Bag (eFB) processes. This vital role will also ensure that all changes to the Flight Operations Technical environment are carried out with the appropriate oversight and change management.

The Flight Operations Technical Manager will play a key role in developing and maintaining a systemised change management ethos, acting as the primary point of contact for change management within the Flight Operations Technical team. Working closely with the General Manager - Flight Operations Technical, you will also help facilitate and project manage the introduction of new Aircraft types and technology updates to the Jet2.com Fleet and its supporting systems. The Flight Operations Technical Manager will also ensure that all our iPad centric eFB processes are robust, up to date and help maintain a safe, efficient and regulatory approved operation.

The successful candidate will have experience in change management and project planning, preferably Mobile Device Management (MDM) too, ideally but not essentially gained within an Airline or similar environment. You will be able to manage multiple competing deadlines, delivering in a fast paced and constantly changing environment. A meticulous eye for detail and proactive approach are key to the success of this role. You will also have the ability to manage a Team of technical experts.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Technical Publications Author
Location	Head Office, Leeds Bradford Airport
Team	Flight Operations Admin
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Technical Publications Manager, the Technical Publications Author is responsible for ensuring that all Flight Operations Manuals comply with the requirements of the regulatory authority (EASA/CAA) and aircraft manufacturers.

The Technical Publications Author will look after the Flight Operations Manuals (including Fleet Flying Manuals, Fleet Technical Manuals, Fleets Minimum Equipment List (MEL’s), Fleet Quick Reference Handbooks (QRH’s) and Operational Staff Instructions (OSI’s). You will be responsible for editing and collating the manuals, verifying the current information and including updates provided by Company Flight Operations Management. You will ensure that updates are written clearly and are easy to understand, whilst maintaining compliance with Company policies and industry regulations.

The successful candidate will be highly organised and have an analytical approach. You will be experienced in and have a full understanding of Flight Operations activities – ideally within an Airline. You will have excellent IT skills, having used technical databases previously, and be able to learn new technology quickly.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Solution Architect
Location	Leeds
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays have recently recruited a new General Manager – Architecture to build out our newly formed Architecture team and we are now looking for an experienced Solution Architect to join the team, making this an extremely exciting time to join the business!

As a Solution Architect, you will be responsible for the design and delivery of technology solutions and the mapping of business requirements to solution requirements, ensuring that they are in line with the enterprise architectural plan and meet current and future business needs. We are looking for someone who enjoys working in a fast-paced collaborative environment and who is looking for a challenging opportunity to leverage modern technology and innovative solutions to make a significant impact on our customers.

The successful candidate will be able to demonstrate the following experience and qualities:

Proven background working as a Solution Architect, Principle Engineer or similar role for a large-scale enterprise level organisation.
Ability to take a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies and governance.
Strong technology background ideally with experience in driving solutions and designs in:
- Cloud-based architectures with leading cloud service providers (Google, AWS or Azure)
- Modern software architecture design patterns including domain driven design, microservice architectures, event streaming applications and NoSQL database technologies.
Exceptional communication skills and the ability to communicate appropriately with a variety of different stakeholders.
Experience of working in an agile delivery and DevOps best practice environment would be preferred but is not essential.

In return, we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Tableau Analyst
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com and Jet2holidays are looking for an experienced Tableau Analyst to join our central Business Intelligence team. Our Business Intelligence team is made up of 50 BI professionals across our Leeds and Sheffield offices. Reporting to the Data Visualisation Team Lead, you will have the opportunity to demonstrate your data visualisation skills and in particular your experience with the Tableau product suite to create compelling, interactive and informative data visualisation to help support business critical decisions and analysis across Jet2.com and Jet2holidays.

The role also involves supporting Tableau users across the business with training and enablement activities to ensure consistent high standards of data visualisation are met and common best practices are adopted.

You will be able to demonstrate the following skills:

Experience using Tableau (or similar data visualisation products) to create high impact data visualisation.
A comprehensive knowledge of data visualisation best practices and a keen eye for design.
An understanding of SQL would be beneficial as would any experience using or administering a Tableau Server environment, but these are not essential and you will have the opportunity to build skills in these areas as part of this role.

We are looking for someone who is confident and outgoing, who is comfortable working with business stakeholders and can adapt communication style to support users of varying skill levels and experience.

In return, we will offer you an excellent salary and benefits package with fantastic opportunities for progression.

If you are interested in joining an award-winning, fast paced and growing organisation be sure to click “APPLY” below!

Apply Apply Close

Job Title	Customer Helper Manager (Regional)
Location	Various
Team	Customer Helper UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Head of Ground Operations and working closely with the HR Director, the Customer Helper Manager (Regional) is responsible for meeting, listening and supporting all Customer Helpers across our UK bases with a key responsibility of focussing on career development.

In this vital new role, you will become the focal point and voice for our Customer Helpers across our UK bases and develop a Customer Helper ‘champion’ network to build engagement and embed our customer service ethos.

You will frequently visit the bases to have face to face contact with the Customer Helpers, at a time relevant to their working hours, to understand their needs and problems and respond to individual and collective issues raised. During your visits you will discuss career development opportunities and feedback on ‘high potential’ colleagues to local station management, the GM – Learning & Development and the Future Talent Specialist. You will also support the Lets Jet2Together ICE Group and encourage its development to the benefit of the Company and its colleagues and look to develop channels and forums of communication between the Company and the Customer Helpers.

In addition, you will liaise with the GM – Ground Operations Training and assist the HR Business Partner and Head of UK Stations with the overall management, welfare, administration and career development of the Customer Helpers.

The successful candidate will have an absolute focus on customer service and a strong inspirational leadership style gained in a consumer facing, multi-site operation. With a 'can do’ attitude, you must be able to work effectively to tight timescales and have strong written and verbal communication skills, including presentations. A passion for Jet2.com and Jet2holidays, our service and brand is vital to the success of this role.

There will be extensive travel in the UK, including lots of early starts and late finishes, therefore flexibility and a full valid UK driving licence and access to, or prepared to get, your own transport is required.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Recruitment Telephone Interviewer
Location	Alicante
Team	Human Resources
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Recruitment Manager Overseas, the Recruitment Telephone Interviewer will support our volume recruitment campaigns by managing candidates through the recruitment process, providing an excellent candidate experience and supporting in the provision of feedback, offers and referencing following our Assessment Days. This is a 4 Month Fixed Term contract.

You will be responsible for effectively screening applications, CVs, checking candidate assessment results and telephone interviewing all suitable candidates. You will evaluate candidate responses in line with the job requirements and our Company values. Ensuring you maintain an up to date knowledge and understanding of our volume campaigns is vital to the success of this role. You will prioritise effectively to ensure all assessment days are adequately filled in line with the assessment schedule and that all candidate communications are issued in a timely manner. In addition, you will be responsible for effective candidate management, ensuring where possible, you identify any withdrawals prior to the assessment day and back fill as required, maintaining up to date and accurate information on the eRecruitment system and escalating any issues to the Recruiter in a timely manner.

The successful candidate will have previous high volume customer focused recruitment experience, either in-house or agency, and have proven experience of competency based interviewing. You will be a confident communicator with a positive and friendly approach. With excellent planning and organisational skills you will effectively manage your own workload and be results focused. Basic knowledge of MS Excel and MS Outlook is required. Excellent verbal and written communication skills in both English and Spanish is essential.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Data Analyst - Jet2holidays
Location	Leeds City Centre
Team	Overseas
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to the Systems & MI Manager, the Data Analyst - Jet2holidays will be responsible for providing MI support to the Jet2holidays Overseas Operations Team.

In this fast paced and exciting role, you will assist the Jet2holidays Overseas Operations Team by delivering industry leading data.

The successful candidate will have exceptional attention to detail with the ability to communicate effectively at all levels across the business. You will be self-motivated, organised and pro-active, with the ability to work in a fast-paced environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Resort Flight Check-in Register your interest - Alicante
Location	Alicante
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

Jet2.com is an award winning leisure Airline and the 3rd largest in the UK. We fly from 9 UK bases to the Mediterranean, the Canaries and to European Leisure Cities across Europe.

In addition, our award winning Jet2holidays tour operation has gone from strength to strength and is now the UK's second-largest tour operator and has welcomed more than 2.5 million customers on a fantastic Jet2holiday in the most recent year.

As we continue to grow, we are looking for people interested in joining our Resort Flight Check In Team in Alicante to play a pivotal role in our ongoing success

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all important customers, then why not register your interest to find out more about our exciting opportunities for Summer 2020.

Across Alicante we will have the following positions available:

Customer Helpers - Resort Flight Check In

In return for working for us, colleagues in these positions are offered world class paid training, a local Spanish contract, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2.com and Jet2holidays!!

If you would like to register your interest please click 'apply'

We will then be in touch once the positions are advertised to give you more detail on the roles and the recruitment process.

Apply Apply Close

Search Our Current Vacancies