| Job Title |
Resort Customer Helper (Rep) - Kos |
| Location |
Kos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Kos for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Kos, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
|
| Job Title |
Airports & Tourism Organisations Executive |
| Location |
Leeds City Centre |
| Team |
Airport & Tourism Organisations |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Senior Executive - Airports & Tourisms Organisations, the Airports & Tourism Organisations Executive will be part of a Team who are responsible for the negotiation of airport & tourism organisations commercial agreements.
In this new role, you will keep abreast of all new and existing airport fees and charges and track all commercial agreements. You will also provide financial analysis to support the negotiations of airport commercial agreements and tourism organisations tenders/applications and proposals. The maintenance of all accounts for airport fees and charges, government taxes and notifying the Senior Executive, Managers and General Manager of any increase or decrease is vital to the success of this role.
In addition, you will track rebates and payments by airport/tourism organisations and produce weekly rebate and marketing contribution reports, as well as keeping the contracts and rebates tracker updated identifying and flagging any due to expire in the next 6 months. You will also establish and develop relationships with; Tourist Boards Overseas, Governments and Chambers of Commerce and through effective account management execute successful co-marketing agreements.
Ideally with experience in a high traffic eCommerce business you will have strong analytical and numerate skills with proven ability in interpreting performance trends and taking proactive actions. With excellent attention to detail and good verbal and written communication skills you will be a proactive self-starter with strong organisation skills.
There will be the requirement to attend overseas conferences, events and meetings so the flexibility for occasional travel will be required.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!
|
| Job Title |
Advanced Crewing Co-ordinator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Crewing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
Reporting to the Crewing Duty Manager, the Advanced Crewing Coordinator is responsible for the effective resource management of all Crew across the Jet2.com flying programme.
The Advanced Crewing Team is responsible for Crew Rosters outside of the day to day operational window. It is a problem solving Team at the heart of the busy department that constantly monitors over 3000 Crew members’ rosters across our 9 UK bases as well as overseas operations.
You will ensure the optimum utilisation of manpower across our Cabin Crew and Flight Deck Teams, ensuring that all changes are made in accordance with CAA & Jet2.com rules and regulations. You will also be required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations.
After a period of training this role will work on a shift basis, working 4 days on, with 4 days off, covering from 0700-1900, 365 days a year.
The successful candidate will ideally have Crewing or Rostering experience and thrive in a fast paced and demanding customer service environment. You will have an analytical approach to all you do with fast and effective problem solving ability. You will have good financial awareness and you must be able to demonstrate the ability to manage your own workload in a demanding environment. Coaching or supervisory experience would be an advantage for this position.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK Bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
DevOps Engineer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Platform Ops Manager we are looking for an experienced DevOps Engineer to join the team responsible for deploying our e-commerce and back office applications. This is an essential role in a team that deployed 10,000 updates to 150 applications last year - which processed over £2 billion of revenue.
As a DevOps Engineer you will be tasked with deploying our applications to production and pre-production, as well as improving and further automating the deployment process. This is a vital role in the IT Team as we continue to grow our business and more people experience our Friendly Low Fares and Package Holidays You Can Trust!
Key Skills
- Expert understanding and experience of DevOps implementation for both infrastructure and application deployment.
- Experience of orchestrating build and release pipelines using multiple tools.
- Tools knowledge: TFS/VSTS, Octopus deploy, Git, Terraform and Docker would be an advantage.
- Programming / scripting skills in at least one language - Powershell and C# highly desired.
- Knowledge of containerisation technologies would be an advantage
- Demonstrable communication, presentation and negotiation skills are a must to advocate for DevOps, agile and reliability concepts within the team.
- Good grasp of using Windows as an administrator, I.e. Working with IIS, event viewer, stopping/starting services, etc.
Core Responsibilities - Deployment of applications to production and key pre-production environments.
- Increasing the quality of deployments by improving and automating processes.
- Automating the provisioning of test and production environments.
- Working on centralised tools that can be used across the business.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!IT Systems
|
| Job Title |
Legal Claims Executive |
| Location |
Leeds City Centre |
| Team |
Legal & Company Secretarial |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Legal Claims Manager, the Legal Claims Executive will be responsible for processing, managing and handling Jet2holidays injury and illness claims, in order to minimise cost to the business.
You will read and assess legal claims and serious customer complaints where there may be a potential legal claim and liaise with internal teams and third party suppliers to fully investigate the points raised and follow these through to conclusion. Working closely with the company’s brokers, insurers and their loss adjusters, you will agree the best way forward on issues and pre-action claims. Liaising with our Customer Service Team, external Solicitors and Insurers in providing responses to our customers within the timeframe required by the industry regulations, is vital to the success of this role. In addition, you will work with our hoteliers, local agents and contractors to ensure that all claims are mitigated by reclaiming substantial contributions.
The successful candidate will ideally have knowledge of the claims handling process and of the Package Travel Regulations. You will have excellent written and verbal communication skills, able to work to tight timescales with a positive ‘can do’ attitude.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Operations Co-ordinator & Development Coach |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Operations Control |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Customer Operations Duty Manager and working closely with the Operations Training and Standards Manager - the Customer Operations Co-ordinator & Development Coach will be responsible for identifying coaching needs and implementing the relevant coaching solutions based on both business and customer needs that will meet the requirements of a fast paced business. Working closely with the Customer Operations key stakeholders to ensure our targets are being achieved and improvements are being actively implemented to enhance the customer experience at every opportunity.
This is a full time role working Monday to Friday within Customer Operations in the Operations Control Centre at Low Fare Finder House – Leeds Bradford Airport.
You will play a vital role in supporting and coaching the Customer Operations team and providing feedback on quality and development needs to the Duty Managers. You will ensure that the team are providing all customers a VIP service to Jet2.com and Jet2holidays standards.
In addition, you will be responsible for ensuring that all documentation relating to quality within the team is completed, monitored and maintained. Your insight will contribute to continuous improvement within the Customer Operations Team. You will also assist with the inductions of new team members, providing quality training and ensuring a consistent approach is maintained across the team.
The successful candidate will have up to date knowledge of quality assessment and how to maintain high levels of quality in a fast paced call centre environment. Excellent communication skills are a must, along with a genuine passion for delivering a VIP customer experience. Proven experience of managing changing priorities whilst maintaining the highest standards and attention to detail also required in the role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ref:Ops
|
| Job Title |
Airports and Tourism Organisations Executive |
| Location |
Leeds City Centre |
| Team |
Airport & Tourism Organisations |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Senior Executive - Airports & Tourism Organisations, the Airports & Tourism Organisations Executive will be part of a Team responsible for building relationships with airports and tourist boards across Europe.
In this exciting role, you will assist the Airports & Tourism Organisations Team in establishing and developing relationships with Tourist Boards in the UK and Overseas, Governments and Chambers of Commerce. Building strong relationships with tourism organisations in order to gain Marketing funding and implement co-marketing and PR activity is vital to the success of this role.
You will provide administration support to our Team for the negotiations of commercial agreements, tenders/applications and proposals. With over 350 routes and 68 destinations, you will help plan new route launch activity, including press, travel trade and Jet2holidays familiarisation trips, in conjunction with our PR, Marketing and Product Teams, to gain support from tourism organisations and airports. You will also carry out various administrative duties including organising diaries for trade shows, managing invoices and supporting the team with other day to day tasks.
Ideally from a marketing/sales background with a passion for travel, the successful candidate will possess strong organisation, presentation and communication skills with the ability to multi-task across a variety of activities. You will be extremely organised and capable of communicating across all levels of the business.
There will be the requirement to attend overseas conferences, events and meetings so the flexibility for occasional travel will be required. Working closely with our Airports and Tourism partners across Europe the ability to speak a second language, especially Spanish, would be highly beneficial.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Engineering Administration Assistant |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Engineering Administration |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
25 Hours |
| Company |
Jet2.com |
Reporting to the GM – Engineering Administration, the Engineering Administration Assistant is responsible for providing the Engineering Administration and Engineering Stores teams with administrative support.
You will assist with the tracking of Leave, Sickness, Holiday pay along with the compilation of the monthly overtime and allowance returns for Engineering colleagues, whilst supporting the transition to a new computerised process. The Engineering Administration Assistant will play a vital role in supporting with commercial compliance across the Engineering team, through the effective monitoring of Engineering expenditure, timely processing of invoices and the administration of Purchase Orders through the Jet2.com Purchase 2 Pay approval system.
In addition, you will support in the administration of IT requirements for Engineering, including equipment ordering and distribution, the updating of Digital Signage and tracking the issue of personal equipment. This is a part-time role, working 25 hours per week, 5 hours per day.
The successful candidate will be confident, have excellent administration experience including strong written and verbal communication skills. You must be proactive, willing to work under your own initiative, whilst being able to adhere to tight timescales and be adaptable to work within a dynamic and changeable business. You should have experience of Microsoft Office packages, particularly Excel, Word and PowerPoint, with the ability to produce clear and concise reports. Attention to detail is also a key requirement of the role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Operations Co-ordinator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Operations Control |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Customer Operations Duty Manager, the Customer Operations Coordinator will provide a VIP service to all Jet2.com and Jet2holidays customers whilst they are on holiday, ensuring any problems are resolved and customer welfare is maintained at the highest level.
This is a full time role working on a rostered shift basis – days and nights, including Bank Holidays.
You will play a vital role in supporting our customers during their holiday, 24 hours a day, 7 days a week. You will effectively implement the company welfare policy in accordance with EU regulations, Jet2.com and Jet2holidays standards and make sure all our customers receive a VIP service. You will assist and advise our customers who contact us through our Jet2holidays 24/7 Customer Helpline, offering as much assistance as possible. By supporting our representatives overseas you will resolve any issues relating to in-resort challenges or complaints and ensure we are offering appropriate resolutions so our customers can enjoy their holiday.
In addition, you will be responsible for writing and issuing customer information letters and manage the process in relation to disruptive passengers, ensuring all relevant teams are informed of any actions taken. You will also be responsible for the accurate reporting and logging of all incidents and actions taken.
The successful candidate will have up to date knowledge of relevant airline operations and customer service legislation. Effective decision making skills and excellent communication skills are a must, along with a genuine passion for delivering a VIP customer experience. Proven prioritisation and problem solving skills are a must with the highest standards and attention to detail also required in the role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ref:Ops
|
| Job Title |
Destination Manager - Fuerteventura |
| Location |
Fuerteventura |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunity at Jet2holidays to join our Overseas Team in Fuerteventura as a Destination Manager for Summer 2019.
Reporting to the Regional Manager, the Destination Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, performance and service delivery of Jet2holidays across the destination.
As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of a large team and service delivery of Jet2holidays across Fuerteventura, assisting our local agents in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times.
Part of your role will be to carry out regular visits to all resorts within the destination to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team. You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.
To be successful in this role you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills. You’ll be confident in dealing with difficult situations and taking them to a positive conclusion.
Accommodation is provided with this role, along with travel, insurance and fantastic career development opportunities.
In return, we offer a competitive salary on a UK contract, combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now?!
|
| Job Title |
Airport Customer Helper (Rep) - Faro - Part Time |
| Location |
Faro |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Faro Airport for Summer 2019.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to Faro Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
We will be holding the next assessment day for the role in the Algarve on Tuesday 19th March
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now?
|
| Job Title |
Resort Customer Helper (Rep) - Fuerteventura |
| Location |
Fuerteventura |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Fuerteventura for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Fuerteventura, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
We will be holding the assessment day for the role in Fuerteventura on Thursday 28th March.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
Spain
|
| Job Title |
Passenger Service Agent - PMI |
| Location |
Palma Mallorca |
| Team |
Passenger Service Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Duty Manager, the Passenger Service Agent will responsible for - Delivering fantastic customer service
- Providing a warm and friendly welcome
- Supporting our customers throughout their journey in the airport
- Providing an efficient check-in& boarding service
- Being the welcoming face that meets our customers on arrival
The successful candidates should have a: - Genuine passion for delivering outstanding customer service
- A positive and flexible approach and always have a “Happy to help” attitude at all times
- A Supportive mindset, always looking to help our customers and your Team
- A Proven track record in handling customer queries in a fast-paced environment
- Flexibility to work across rotational shifts
- Excellent communication skills and fluent in English and Spanish
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Resort Customer Helper (Rep) - Sunny Beach |
| Location |
Sunny Beach |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Sunny Beach for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to Sunny Beach, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
|
| Job Title |
Resort Customer Helper (Rep) - Sorrento |
| Location |
Naples |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Sorrento for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to Sorrento, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
|
| Job Title |
Group Tax Accountant |
| Location |
Leeds City Centre |
| Team |
Finance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Dart Group Plc |
Reporting to the Group Tax Manager the Group Tax Accountant’s primary role is to support the Group Tax Team with regard to all aspects of direct and indirect taxation and to ensure the correct, complete and timely delivery of all tax returns. You will work effectively with the wider business, to understand the inputs to returns and to help develop, and continually improve, the group’s tax reporting and control framework. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided.
You will assist in preparing; the Reporting Team submissions (Tax accounting workings), annual Corporation Tax submissions to HMRC and Corporation Tax quarterly instalment payment calculations. In this role you will also be involved in the completion and submission of the Group’s UK VAT returns, Air Passenger Duty returns and will coordinate the submission of the European VAT returns with our external advisors.
To be successful, you will be a qualified Chartered Accountant and/or Chartered Tax Advisor (ACA and/or CTA), have experience in a professional tax role, have strong communication skills and be a proficient user of Microsoft Office applications with the ability to analyse and interpret complex data. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided. You will be able to handle tight deadlines in a fast-paced environment and work constructively with others to reach team goals. You will have the enthusiasm to learn and develop in a high-performance Finance Team and display strong communication skills.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We provide package holidays in and operate scheduled holiday flights to leisure destinations in the Mediterranean, the Canary Islands and European Leisure Cities.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Talent Resourcer (IT/Tech/Digital) |
| Location |
Leeds City Centre |
| Team |
Human Resources |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Recruiter, the Talent Resourcer / Candidate Researcher will be a vital part of our Recruitment Team, focused on the timely, cost effective and quality delivery of recruitment assignments through the proactive and effective sourcing of quality candidates.
In this exciting position you will be responsible for continually developing an understanding of the IT and Technology recruitment landscape that Jet2.com and Jet2holidays operate in. You will identify and engage appropriate candidates, build Talent Pools, make initial approach calls, build relationships, put in place communication plans and network with industry sources to help us source and recruit the best candidates available. You will also be involved in our attraction strategies, helping to arrange events, identify suitable sponsorship opportunities and job boards which could be effective for us. Working with our Recruiters, Recruitment Systems Manager and the GM - Recruitment you will review our current recruiting strategies and identify and recommend any new tools, techniques or technologies which could help us improve our direct hire success. In addition, you will create a candidate resourcing template with deliverables, timelines and a formal tracking process which can be used across all suitable vacancies. Offering all candidates contacted an excellent experience is vital to the success of this role.
This is a fantastic opportunity for a recruitment professional to have a real impact in our business and the way we recruit.
The successful candidate will have proven experience in an IT/Technology/Digital recruitment, researcher or resourcing role, have created effective talent pools and be able to demonstrate an in depth knowledge of the different recruitment channels and tools available. You will be passionate about sourcing candidates directly, have excellent communication skills and be able to influence senior stakeholders. You will be enthusiastic, committed and passionate about embracing the Jet2.com and Jet2holidays culture and sourcing candidates who will thrive in our culture and continue to help us grow.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources
|
| Job Title |
Fatigue Safety Investigator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Safety |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Fatigue System Supervisor, the Fatigue Safety Investigator is responsible for assisting the day to day management of the Jet2.com Fatigue Management System (FMS), applying EASA Flight Time Limitation (FTL) and Fatigue Management best practice principles to the Company’s Safety Management System (SMS).
Reviewing Crew Fatigue Safety Reports and assessing incidents and near misses, you will ensure the provision of a comprehensive response, as well as the collation of information and the identification of trends used by management for strategic decision making in the Fatigue Safety Action Group (FSAG). You will promote the Jet2.com Just Culture and the anonymous, confidential reporting facility, in accordance with Company’s Safety Management System.
In addition, assisting in the design and presentation of training material for Fatigue is critical to the success of this role.
The successful candidate will have previously operated as Cabin Crew or as a Pilot, and will therefore have a good understanding of operating a flying roster. You will have a strong knowledge of the aviation industry and will demonstrate a logical and analytical approach to problem solving. As the focal point for Crew Fatigue you will be approachable and empathetic whilst offering a high level of discretion and confidentiality. The Fatigue Safety Investigator will also have excellent IT skills, particularly with MS Office applications and It would also be desirable if you are able to demonstrate experience of managing a database, preferably within an Airline Operations or Safety environment.
After a period of training, it is expected that this role will work on a rostered shift pattern - 4 days on, 4 days off.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Home Based Travel Advisor - Part Time: West Midlands Region |
| Location |
Home Working |
| Team |
Call Centre Sales |
| Job Type |
Permanent |
| Salary |
£8,849.50 per annum plus bonus |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
Reporting to the Contact Centre Field Based Team Leader, our Home Based Travel Advisors - Part Time are an essential part of our dedicated sales team within Jet2holidays.
Speaking to our customers over the phone, you will assist our customers through the booking process, ensuring they receive an outstanding level of customer service and engagement from the moment they start talking to you. You will look at ways to add real value to the customer’s holiday via our range of products and services, delivering a fantastic service to our customers whilst achieving your individual targets and KPIs.
We are looking for individuals that share the same vision of delivering VIP service and assist our customers in finding their perfect holiday!
Having excellent customer service skills and a friendly telephone manner are essential along with experience of achieving monthly sales targets within a Contact Centre or Travel environment. Proven experience of cross and up selling to customers over the phone would be advantageous.
A key requirement of the role is that our home based Travel Advisors must have a suitable working space at home, along with a high speed broadband connection.
You must be based in the West Midlands region and be able to commit to a star date of 3rd June 2019. Although this is a part time role, you will initially attend our fantastic induction programme in our Leeds Contact Centre on a full time basis for the first two days. This will be followed by home based training for 4 weeks on a full time basis (8:30am - 5:30pm). Training will be a mixture of theoretical and practical training and will be fully supported by our team.
Following training you will then go on to your working shift pattern. There are 2 shift patterns available for this role -
Shift 1 - Monday & Tuesday 1:30pm - 5:30pm, Saturday 8:30am - 2:30pm and Sunday 9am - 3pm
Shift 2 - Monday & Thursday 1:30pm - 5:30pm, Saturday 2:30pm - 8:30pm and Sunday 3pm - 9pm
In return, we offer an industry leading salary of £8,949.50 per annum plus bonus with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Recruitment Administrator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Human Resources |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Pilot Recruitment Manager, the Recruitment Administrator is responsible for the provision of all administrative tasks associated with ongoing recruitment of Pilots, Engineers and Operations positions at Jet2.com. This position is available as a maternity cover role for a period up to January 2020.
The Recruitment Administrator will organise and co-ordinate recruitment Interviews and Assessment days - booking venues, managing assessor availability and preparing all associated documentation. You will be responsible for the administration of online testing, ensuring candidate completion in good time. The Recruitment Administrator will also conduct first stage candidate screening as required. You will manage a busy Pilot Recruitment email inbox, responding to candidate queries as appropriate and ensuring an excellent level of customer service is provided. The Recruitment Administrator will also coordinate recruitment events in the UK and overseas on a regular basis. Above all, you will proactively manage and maintain the candidate experience throughout the application, Assessment and offer process.
The successful candidate will be an experienced administrator, preferably with some aviation or travel experience. You will have a strong work ethic and demonstrable experience of working to deadlines in a fast paced and environment. Ideally, the Recruitment Administrator will have experience in a customer facing role. You will have excellent attention to detail, an organised approach and the ability to manage multiple tasks simultaneously.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources Administration
|
| Job Title |
Crew Analyst - Rosters/Fatigue |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Safety |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Based at Leeds Bradford Airport, the Crew Analyst is responsible for providing comprehensive data analysis and trend identification support across a wide range of Crew Resource, Crew Planning and Fatigue Safety data. Through in-depth analysis of Pilot and Cabin Crew Rosters – both during and after production - as well as Fatigue Safety information, this position plays a vital role in the provision of effective management information and reporting to support ongoing improvements in Crew Rosters as we continue to grow. The Crew Analyst will work with varied and wide ranging data sets relating to all aspects of our Crew Rosters and Fatigue Management System (FMS). As well as updating existing reports, you will frequently be required to generate new databases of information and proactively engage with many areas of the business to develop appropriate and timely reports. The Crew Analyst will also analyse Company and industry trends relating to rosters, flying hours and fatigue events, providing clear and concise reports on opportunities for continuous improvement. In addition, you will support senior management by providing valuable information and clear, consistent input to aid the business decision making process. The successful candidate will have experience of capturing and analysing large amounts of technical and non-technical data, providing timely and accurate management information. You will ideally have experience within a Flight Operations environment and a good understanding of effective use of databases and reporting tools. You will have excellent IT skills and the ability to present technical data in a clear and informative way. Above all, you will be able to work in a fast paced and dynamic environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
B737 Type Rated Captains |
| Location |
Various |
| Team |
Air Crew B737 |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2.com |
Join Jet2.com - the award winning Leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights!
We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us.
We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for B737 Type Rated Captains to join our ever expanding team in the UK.
As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions.
As a UK based Jet2.com Captain you will enjoy:
- A high basic salary – not dependant on hours flown
- Stable Basing
- Base confirmed at the point of offer
- Transparent Base transfer policy – not based on seniority
- Sustainable lifestyle
- The majority of our current programme consists of 2 sector flying days
- Rosters published up to 8 weeks in advance
- Rotating priority leave booking system
- Live free bidding for annual leave – instant confirmation – not based on seniority
- 3 monthly Requested Days Off to secure time off for special occasions
- Comprehensive UK Private Medical cover as standard
- Discretionary Colleague profit share scheme
- Up to 36 days annual leave
- Contributory pension scheme – up to 10% Company contribution
- No seniority – career progression opportunities based on merit
- New Aircraft – ongoing fleet renewal
- Great Team spirit and friendly colleagues
- A stable, profitable and growing Company – the 2nd Largest UK Tour operator and 3rd Largest UK Airline
- Pride in wearing the Jet2.com Lanyard
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You must also hold a current B737 Type Rating with a minimum of 3,000 flying hours, of which 1,000 hours must be Command time (factorised) on type or on a similar size and configuration Jet aircraft.
We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot
|
| Job Title |
Non Type Rated Captains |
| Location |
Various |
| Team |
Air Crew B757 / B737 |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2.com |
Join Jet2.com - the award winning leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights!
We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us.
We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for Non Type Rated Captains to join our ever expanding team in the UK.
As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions.
As a UK based Jet2.com Captain you will enjoy:
- A high basic salary – not dependant on hours flown
- Stable Basing
- Base confirmed at the point of offer
- Transparent Base transfer policy – not based on seniority
- Sustainable lifestyle
- The majority of our current programme consists of 2 sector flying days
- Rosters published up to 8 weeks in advance
- Rotating priority leave booking system
- Live free bidding for annual leave – instant confirmation – not based on seniority
- 3 monthly Requested Days Off to secure time off for special occasions
- Comprehensive UK Private Medical cover as standard
- Discretionary Colleague profit share scheme
- Up to 36 days annual leave
- Contributory pension scheme – up to 10% Company contribution
- Fully bonded Type Rating
- No seniority – career progression opportunities based on merit
- New Aircraft – ongoing fleet renewal
- Great Team spirit and friendly colleagues
- A stable, profitable and growing Company – the 2nd Largest UK Tour operator and 3rd Largest UK Airline
- Pride in wearing the Jet2.com Lanyard
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You will have a minimum of 3,000 flying hours, of which 1,000 hours must be command time on a medium to heavy commercial multi-crew, multi-engine Jet aircraft.
We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilots
|
| Job Title |
B737 Type Rated First Officers |
| Location |
Various |
| Team |
Air Crew B737 |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2.com |
Join Jet2.com - the award winning leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights!
We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us.
We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for B737 Type Rated First Officers to join our ever expanding team in the UK.
As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions.
As a UK based Jet2.com First Officer you will enjoy:
- A high basic salary – not dependant on hours flown
- Stable Basing
- Base confirmed at the point of offer
- Transparent Base transfer policy – not based on seniority
- Sustainable lifestyle
- The majority of our current flying programme consists of 2 sector flying days
- Rosters published up to 8 weeks in advance
- Rotating priority leave booking system
- Live free bidding for annual leave – instant confirmation - not based on seniority
- 3 monthly Requested Days Off to secure time off for special occasions
- Excellent time to command
- No seniority – career progression based on merit
- Structured and supportive Command preparation course
- Comprehensive UK Private Medical cover as standard
- Discretionary Colleague profit share scheme
- Up to 36 days annual leave
- Contributory pension scheme – up to 8% Company contribution
- New Aircraft – ongoing fleet renewal
- Great Team spirit and friendly colleagues
- A stable, profitable and growing Company – the 2nd Largest UK Tour operator and 3rd Largest UK Airline
- Pride in wearing the Jet2.com Lanyard
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You must also hold a current B737 Type Rating with a minimum of 500 hours flying time on type.
We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot
|
| Job Title |
Non Type Rated First Officers |
| Location |
Various |
| Team |
Air Crew B757 / B737 |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2.com |
Join Jet2.com - the award winning leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights!
We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us.
We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for Non Type Rated First Officers to join our ever expanding team in the UK.
As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions.
As a UK based Jet2.com First Officer you will enjoy:
- A high basic salary – not dependant on hours flown
- Stable Basing
- Base confirmed at the point of offer
- Transparent Base transfer policy – not based on seniority
- Sustainable lifestyle
- The majority of our current programme consists of 2 sector flying days
- Rosters published up to 8 weeks in advance
- Rotating priority leave booking system
- Live free bidding for annual leave – instant confirmation – not based on seniority
- 3 monthly Requested Days Off to secure time off for special occasions
- Excellent time to command
- No seniority – career progression based on merit
- Structured and supportive Command preparation course
- Comprehensive UK Private Medical cover as standard
- Discretionary Colleague profit share scheme
- Up to 36 days annual leave
- Contributory pension scheme – up to 8% Company contribution
- Fully bonded Type Rating
- New Aircraft – ongoing fleet renewal
- Great Team spirit and friendly colleagues
- A stable, profitable and growing Company – the 2nd Largest UK Tour operator and 3rd Largest UK Airline
- Pride in wearing the Jet2.com Lanyard
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You must have at least 500 hours flying time and experience on a medium to heavy commercial multi crew, multi engine Jet or Turboprop aircraft, or military flying experience.
We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot
|
| Job Title |
Ground Operations Trainer - Front of House: EMA (BHX) |
| Location |
East Midlands Airport |
| Team |
Passenger Services Supervisor UK |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Based at East Midlands, with travel to support Birmingham Airport, the Ground Operations Trainer – Front of House will be responsible for providing classroom training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.
Reporting into Ground Operations Training Supervisor, you will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all front of house Teams to support them to achieve the highest performance standards.
The successful candidate will already be demonstrating Role Model behaviours. You will also have some experience of coaching and/or training delivery, either on an individual basis or in a class room environment. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with the Front of House Teams.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Vehicle/Plant Technician - Midlands & Essex |
| Location |
Various |
| Team |
Maintenance Controller UK |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Transport and Ground Equipment Manager, and operating between our airports in the Midlands and Essex, the Vehicle/Plant Technician is responsible for carrying out the effective servicing and repairs of all Jet2.com‘s ground equipment.
Excellent time management is essential in this role as you will be expected to visits all airports within your area weekly to perform checks, repairs and servicing as required. You will identify and report defects, ensuring auditable paperwork is completed and submitted accurately and on time. By co-ordinating with our main contractors on each site you will ensure that Jet2.com equipment is compliant with both local and industry regulatory requirements, including CAP642 and LOLER. You will also respond to breakdowns of equipment at our other stations, sometimes at short notice, ensuring the consistent operational efficiency of our equipment is maintained. This role will predominantly cover the Midlands & Essex, however travel to any of our stations within the UK and internationally may be required.
The successful candidate will have relevant qualifications and experience in electromechanical repairs and servicing of GSE, light commercial vehicles and plant equipment. With up to date knowledge of current health and safety principles we are looking for someone who shares Jet2.com’s passion for delivering the highest standards in safety. You will be required to work under your own initiative, so it is vital that you have excellent planning and organisational skills with the ability to effectively communicate information as required.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Ground Operations Trainer - Front of House: STN |
| Location |
London Stansted |
| Team |
Ground Ops Training UK |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Based at Stansted Airport and reporting to the Front of House Training Supervisor, the Ground Operations Trainer – Front of House will be responsible for providing classroom training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.
You will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all front of house Teams to support them to achieve the highest performance standards.
The successful candidate will already be demonstrating Role Model behaviours. You will also have some experience of coaching and/or training delivery, either on an individual basis or in a class room environment. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with the Front of House Teams.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Helper - Station Co-ordinator - AYT |
| Location |
Antalya |
| Team |
Administrator - Ground Ops |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.
Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Antalya, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.
The successful candidate will be responsible for:
- Excellent levels of service to Jet2.com’s customers and being their point of contact.
- Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
- Effective co-ordination of both the landside and airside operations,
- Completion of quality checks on the entire Jet2.com operation at the airport
- Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
- Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
- Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
- Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.
The successful candidate will have:
- Fluent English and basic Turkish
- Genuine passion for delivering outstanding customer service
- Excellent communication skills
- Previous experience in a Customer Service role
- Ideally previous experience in the airline industry
In return we offer:
- Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Payments and Banking Specialist |
| Location |
Leeds |
| Team |
Finance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Dart Group Plc |
Reporting to the Finance Manager Treasury, the Payments & Banking Specialist is a key position within our Finance Team responsible for the processing of all non-supplier payments, uploading bank statements, reporting & MI for cash in transit and card acquiring across Jet2.com, Jet2holidays, Dart Group, Jet2 Transport and various Jet2 Support Services branches.
You will be required to process payments via multiple online banking platforms to settle UK and overseas payroll, VAT, air passenger duty, aircraft purchases, intercompany settlements, EU261 claims, and corporation tax payments. You will also assist to maintain all cash books for Jet2.com, Jet2holidays, Dart Group, Jet2 Transport and various Jet2 Support Services divisions by uploading bank statements, processing of cash journals, banking and raising cheques.
Liaising with UK and overseas bases, Group Internal Audit, Cabin Crew, Ground Operations representatives and third-party suppliers you will ensure all cash for inflight sales and ticket desk revenues is collected and processed in a timely manner, updating and maintaining departmental summary tables, analyse and report on supplier performance against SLA’s. You will provide first point of contact for the banks, acquirers, payment gateways and internal colleagues regarding day to day banking and payment related queries and be responsible for producing balance sheet reconciliations as per the month end timetable, highlighting any discrepancies, and ensuring these are resolved within the month.
The ability to communicate and establish effective working relationships with colleagues and third parties at all levels is key. You must be able to demonstrate a positive ‘can do’ attitude and strong team ethic. Candidates are always also expected to be self - motivated and able to work to short and changing timescales acting with integrity. General corporate banking and payments knowledge is essential, whilst payment gateways and merchant acquiring knowledge is preferable, but not essential. You will be a comfortable and competent user of Microsoft Excel; to maintain the integrity of the data when using large volumes of data, as well as able to use the standard advanced functions such as VLOOKUP’s, SUMIF(S), Pivot Tables and other complex formulae.
If you are flexible and adaptable, you will enjoy the variety and challenges as we grow our interesting and successful business.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We provide package holidays in and operate scheduled holiday flights to leisure destinations in the Mediterranean, the Canary Islands and European Leisure Cities.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Maintenance Planner |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Airworthiness |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Approved Maintenance Programme (AMP) Development & Planning Manager, the Maintenance Planner is responsible for creating, implementing and monitoring of the scheduled and ad-hoc maintenance of the Jet2.com fleet. This role plays a vital part in ensuring the Continued Airworthiness of our growing fleet of aircraft.
You will produce the necessary workscopes and workpacks for all planned inputs, allocating them for the use of Line and Base Maintenance colleagues. The Maintenance Planner will review maintenance, modification and continuing airworthiness requirements, updating or adding inputs as required.
In addition, you will review the maintenance plot and short term plan, monitoring changes to the scheduled and ad-hoc events, whilst ensuring the relevant teams remain compliant with the work programme. Liaising and building strong relationships with third party maintenance organisations, as well as attending pre-input meetings is vital to the success of this role.
The successful candidate will ideally have previous maintenance planning experience for an Airline or Maintenance, Repair and Overhaul (MRO) organisation. Knowledge of Airline Maintenance & Operational Systems (AMOS) would be an advantage. You will be organised and meticulous with excellent attention to detail as well as the ability to work quickly and accurately in a time sensitive environment. The Maintenance Planner will have experience of producing reports and the ability to communicate effectively with senior management.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Service Advisor - Part Time: Leeds City Centre |
| Location |
Leeds City Centre |
| Team |
Call Centre Sales |
| Job Type |
Permanent |
| Salary |
£9,896.50 per annum |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
Reporting to the Contact Centre Team Leader, our Customer Service Advisors - Part Time are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers.
As a valued Customer Service Advisor within our fun and friendly Contact Centre in Leeds City Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.
You will receive a wide range of enquiries from our customers and Trade Partners regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a friendly and professional manner.
We do not require any specific work experience for the role as you will undergo a fantastic induction programme if successful. However, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. You will pride yourself on your organisational and communication skills, have a flexible approach to your working hours and also have outstanding attention to detail.
The start date for these roles is the 20th May and the training hours will be full time Monday to Friday 8.30 - 5.30pm for the first 3 weeks and then onto your 20 hour part time shift pattern for the remainder of the training. The part time shift pattern for this role is:
Monday, Tuesday and Thursday 5pm - 9pm and Sunday 9am - 6pm
In return, we offer an industry leading salary of £9,896.5 per annum with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Senior Android/iOS Developer |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We are recruiting for Mobile App Developers (Android and iOS) to join our newly established in-house App Project Team within Digital. So, if you are a talented Senior Android Developer, Mid-Level Android Developer or Mid Level iOS Developer, please apply now. You will be responsible for new innovative developments and continual improvements to deliver the Apps roadmap across the Jet2.com and Jet2Holidays' portfolio of Native Mobile Applications.
This role offers great opportunity for candidates that want to help mould the future apps for a leading travel brand and have a passion for the latest app development technologies.
Reporting to the Mobile App Optimisation Lead, this role is part of an already successful App Project Team, working closely with a variety of other teams across the business including UX, IT Development and Support. You will thrive on working collaboratively to deliver high quality, high performing applications.
Who you are
You’ll be a strong App Developer, with experience to prove it. With an increasing number of mobile app visitors, you’ll be experienced in building native mobile apps solutions, utilising best practice methodologies and unit testing. Being a good communicator and comfortable working in a fast-paced, agile environment is crucial. The ideal candidate will also have an analytical mind-set and a keen eye for detail.
As an iOS Developer you will need proven experience with Swift & Objective C. Also, solid knowledge of iOS UI/UX design principles and practices, together with good understanding of design patterns and OO programming.
As an Android Developer, you will need proven experience in Kotlin and Java. Also, solid knowledge of Android NDK development, C/C++, Android Studio and SDK, together with good understanding of Gradle and Jenkins.
Ideally you will have worked with Jira, TFS, and Git version control. We need a team player with excellent communication skills; including the ability to convey information to non-technical colleagues in a concise and clear way. Someone with the creativity to help invent new ways of approaching problems and developing innovative applications.
What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression and ongoing training and development in a growing business.
Next steps
We want you to join us, so if you would like further information on the role please contact Francisco Asensi, Recruiter, at francisco.asensi@jet2.com and the hiring manager will get back to you, otherwise click the Apply button NOW! (IT Systems)
|
| Job Title |
Tester |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays the customer is VIP, and we always strive to exceed expectations. We work together as One Team in an Agile Environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
As a Tester, you will be core to the future of the business and will be responsible for the accurate completion of testing applications that support our Ecommerce platform. This is a very hands-on role to test in-house applications by analysing user stories, designing, writing and updating test cases and test scripts all with a view to providing an amazing experience for Jet2.com and Jet2holidays customers.
The successful candidate will be an experienced Tester in all areas of manual and automated testing, able to test API's. Other testing experience with Selenium Webdriver and SQL is desirable but not essential. As a Tester, you will not just be joining the IT function, you are joining an innovative team in an agile, scrum environment which deliver high-quality developments across our two websites, Jet2.com and Jet2holidays. You should be passionate about continuous improvement, testing and be committed to improving our agile processes and best practices within the team.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Resort Customer Helper (Rep) - Kefalonia |
| Location |
Kefalonia |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Kefalonia for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Kefalonia, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
|
| Job Title |
Senior Business Intelligence Developer - Operations |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We have an exciting opportunity for a Senior Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focusing on the Operational side of the business (Flight Planning & Operations, Crew Planning & Operations, Ground Operations, Risk and Safety and Engineering).
You will design and implement innovative technical solutions to support the integration of systems used by operational areas of the business. You will also develop a detailed understanding of business requirements for MI and Analytics in these areas to develop complex data models and data pipelines to support these requirements.
You should be highly experienced in the development of solutions on the Microsoft SQL Server BI environment with strong TSQL and SSIS development skills. You should also have demonstrable commercial experience working on this type of environment and working as part of an innovative, fast-paced, agile development team.
You will be part of a team of like-minded individuals with a passion for data and analytics working together to deliver the team goals and meet or exceed the expectations of business users.
Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role: - Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS)
- Restful API development\integration
- Apache Kafka
- Data Visualisation (specifically the use of Tableau Desktop and Tableau Server)
- C#
- Java
- SQL Server Reporting Services
- SQL Server Analysis Services
If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Intelligence Developer - Operations |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We have an exciting opportunity for a Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focusing on the Operational side of the business (Flight Planning & Operations, Crew Planning & Operations, Ground Operations, Risk and Safety and Engineering).
You will implement innovative technical solutions to support the integration of systems used by operational areas of the business. You will also develop a detailed understanding of business requirements for MI and Analytics in these areas to develop complex data models and data pipelines to support these requirements.
You should be experienced in the development of solutions on the Microsoft SQL Server BI environment with strong TSQL and SSIS development skills. You should also have demonstrable commercial experience working on this type of environment and working as part of an innovative, fast-paced, agile development team.
You will be part of a team of like-minded individuals with a passion for data and analytics working together to deliver the team goals and meet or exceed the expectations of business users.
Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role: · Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS) · Restful API development\integration · Apache Kafka · Data Visualisation (specifically the use of Tableau Desktop and Tableau Server) · C# · Java · SQL Server Reporting Services · SQL Server Analysis Services If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)
|
| Job Title |
Business Intelligence Developer - Quick Wins |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We have an exciting opportunity for a Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focused on providing a ‘Quick Wins’ capability across our Business Intelligence platform and associated systems.
You will implement innovative technical solutions providing rapid value to business users with work covering both new functionality and fixes to existing functionality.
You should be experienced in the development of solutions on the Microsoft SQL Server BI platform with strong TSQL and SSIS development skills. You should also have demonstrable commercial experience working on this type of environment and working as part of an innovative, fast-paced, agile development team.
You will be part of a team of like-minded individuals with a passion for data and analytics working together to deliver the team goals and meet or exceed the expectations of business users.
Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role: - Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS)
- Restful API development\integration
- Apache Kafka
- Data Visualisation (specifically the use of Tableau Desktop and Tableau Server)
- C#
- Java
- SQL Server Reporting Services
- SQL Server Analysis Services
If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Passenger Service Agent (Resort Flight Check-In) - Fuerteventura |
| Location |
Fuerteventura |
| Team |
Resort Check In |
| Job Type |
Fixed Term |
| Salary |
Good |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for our fantastic Resort Flight Check-In Service, we have some fantastic opportunities for Passenger Service Agents to join our new Resort Flight Check-In Team in Fuerteventura, on a part time, seasonal contract for Summer 2019.
Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –
- Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
- Issuing customers with boarding passes and following security procedures
- Adhering to all aviation, legal and company regulations and promoting a safety first culture
- Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
- Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service
As we are always on hand to help our customers, this position involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service! The successful candidates will – - Have a genuine passion for delivering outstanding customer service
- Be fluent in English with a basic understanding of Spanish
- Have the relevant right to work documentation for the location that you are applying for
In return we offer –
- Competitive salary
- Monthly 1-1’s and coaching sessions
- Free uniform
- Rosters provided in advance
- Excellent training and support to develop your career with Jet2.com & Jet2holidays
- The chance to make a real difference to our customers holidays
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols
|
| Job Title |
Product Executive - Fixed Term Contract |
| Location |
Leeds |
| Team |
Product |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Product Manager, the Product Executive will be responsible for designated destinations within the Jet2holidays portfolio.
You will be accountable for minimising complaints, maximising sales and revenue and ensuring that each destination’s programme is designed to meet customer and market trends. This crucial support role within the Product Team will require analysis of Management Information, strategic planning, sales support and brochure production.
Ideally, you will have a proven track record in a similar role, with a good knowledge of the travel industry. The successful candidate will be dedicated, self-motivated, enthusiastic, flexible and have a strong customer service ethic.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Digital Learning Coordinator - Fixed Term |
| Location |
Leeds City Centre |
| Team |
Learning & Development |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
Reporting to the Digital Learning Manager, the Digital Learning Coordinator will work as part of the Learning & Development Team, supporting the drive and evolution of the digital learning strategy within Jet2.com and Jet2holidays. This is a Fixed Term role until 31st March 2020.
In this exciting position you will co-ordinate and maintain the company’s Learner Management System (LMS) Jet2Learn; including day to day running, administrative tasks and learner queries. You will also support the design, development and execution of high quality digital learning solutions; working in coordination with the Digital Learning Manager, Subject Matter Experts (SMEs) and Jet2Learn brand guidelines. You will help create interactive and innovative content, videos, documents, flipbooks, presentation slides, handouts and internal marketing materials for the Jet2.com and Jet2holidays Digital Learning Team. You will support the production of quality digital learning reports that meet team, stakeholder and business wide objectives while liaising with SMEs to build strong relationships to ensure all learning and business objectives are met. You will consider the end user experience at all times making sure the Jet2Learn platform and any associated content is engaging and easy to access for all Jet2.com and Jet2holidays colleagues.
You will have a creative mind-set with the ability and desire to ‘pick-up’ new systems and technology. An effective communicator, you will be comfortable conversing directly with key stakeholders and providers. With a passion for innovation and technology you will be open-minded to new solutions, trends, technology advancements and processes within the industry. In addition, you will be self-motivated, constantly looking to work to a high standard of performance and quality driven. Previous experience with rapid authoring tools, such as Articulate Storyline, creative production skills using industry standard tools such as Adobe CC and any knowledge of maintaining an LMS and would be highly desirable for this role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Passenger Service Agent Supervisor - TFS |
| Location |
Tenerife |
| Team |
Passenger Service Agent Spain |
| Job Type |
Permanent |
| Salary |
Competitive |
| Hours Per Week |
30 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunities for Passenger Service Agent Supervisors to join our Team in Tenerife.
Reporting to the Duty Manager, the Passenger Service Supervisor will play an important role in ensuring the supervision of the day to day operation and team performance. Through inspirational leadership and a natural passion for developing others you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.
You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.
The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good level of Spanish, preferably have a full driving licence and your own vehicle and have the right to work in the location you are applying for.
In return for delighting our customers, we offer a competitive salary with opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Baggage Agents - MAN |
| Location |
Manchester Airport |
| Team |
Baggage Loader UK |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Manchester Airport on a Fixed Term Contract until the 3rd November 2019.
Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
- Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
- Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
- Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
- Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
- Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given. This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts will cover our 24/7 operation, including weekends and bank holidays and you roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 or 40 hour per week contract basis.
Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team.
You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record check and a valid photo ID.
For all our airside roles you must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Intelligence Team Leader |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We have an exciting opportunity for a Business Intelligence Team Leader working as part of our central Business Intelligence team.You will be leading a new team within the central Business Intelligence team to support the following functions:· - Operational Systems Integration: The design, development and maintenance of integration solutions for our Operational systems (covering systems such as flight planning, flight operations, crew planning and rostering, ground staff planning and rostering, etc.)
- Operational MI & Analytics: Provision of complex, high-quality data models and data feeds for MI and Analytics focused around our Operational Systems. This will involve understanding business requirements, designing data models to support these requirements, implementing data models and associated data pipelines and the ongoing maintenance of these solutions.
- 'Quick Wins': Provision of a ‘Quick Wins’ capability within the wider business intelligence team. This capability will be used to rapidly deliver smaller pieces of development work to better realise value for business users across the organisation alongside project work being delivered by other teams.
You will have to opportunity to help build and shape the team from the ground up working with the General Manager – Business Intelligence and will be responsible for the ongoing management of this new team. This will include regular 1-1’s, objective setting, general team administration (time management, holidays, illness, etc.) and personal\professional development within the team.
This is a technical team lead role and your focus will be the design and delivery of innovative technical solutions to business problems. You should have strong technical skills focused on the Microsoft SQL Server BI platform covering TSQL and SSIS with demonstrable commercial experience working with this technology stack and processing large volumes of data. You should also be able to demonstrate strong logical and physical data modelling skills.
Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role:
· Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS) · Restful API development\integration · Apache Kafka · Data Visualisation (specifically the use of Tableau Desktop and Tableau Server) · C# · Java · SQL Server Reporting Services · SQL Server Analysis Services
You should have prior experience of leading (or working in a senior role within) a technical development team in an agile development environment.
If you are passionate about data, analytics and technology and are looking for an opportunity to lead a technical delivery team, this could be a great role for you.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)
|
| Job Title |
RSO Safety Representative - Catalonia |
| Location |
Barcelona |
| Team |
Passenger Service Agent Spain |
| Job Type |
Permanent |
| Salary |
|
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Based at BCN Airport and reporting to the Ground Safety Manager, we are looking to appoint a Security Representative (RSO) supporting all Catalonian bases to act as a local safety focal. Ideally you will have previous experience working as a PSA, Ramp Agent or Dispatcher and you are looking to take on additional responsibilities to those in your current role. This is a Full-Time Permanent Contract.
Responsibilities:
You are responsible for the Safety (including Ground Safety, HSE & Security) in the base and its continuous improvement. You will also be responsible for the delivery of Just Culture policies always acting as a link between Safety and the Operation. You will take Local ownership of Safety, HSE and Security through learning and development. You will support local trainers and provide any updates on local safety procedures, PVSO, LVP, Emergency Response Procedures, etc.
In addition, you will provide support to the Station Manager with the resolution of the investigations of each incident/accident and the reactive and proactive corresponding actions.
Person Specification:
The successful candidate will have an excellent understanding of the management of safety a minimum experience of 2 years in Airline Operations, preferably in ground handling. Safety Management Systems training and experience as well as a recognised training or trainer accreditation (Facilitation) will be desirable.
You will be passionate about safety and with good analytical and communication skills, you must be fluent in Spanish and English. Knowledge of Catalan is desirable.
In return we offer:
- Competitive salary
- Positions available across Europe
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- Monthly 1-1 and coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Photography Production Manager |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
The Photography Production Manager will manage the resource requirement of the internal DAM system and Photography Team. You will create, manage and have your team execute a rolling 12-18 month shoot plan that will drive maximum return of interest whilst gathering assets for future and current business activity.
You will be the gate keeper of the Photography Team and ensure that work is processed, maintained and delivered to all media channels meeting internal SLAs and KPIs for HR, PR, Social, Marketing, Destination and Property shoots. Working in the Creative Services Team within the wider Marketing Team you are the ambassador of the ‘one door in’ workflow and will work closely with the other Creative Services Managers in building and maintaining quality control processes that ensures all work is delivered to a set standard and is on time, on budget and on brief with a right first time mentality. The role is hands on here in the UK but you will strategically manage freelancers plus photographers working across Europe in delivery and commissioning work. You will lead the team and be office based, working to inspire and develop them, whilst encouraging the highest levels of performance from them.
The successful candidate will have a demonstrable experience in leading and developing a team of creatives within a fast paced Studio environment. You will need a deep understanding of urgent vs important and the ability to take action on both with the ability to think strategically and ensure work produced is both effective and relevant. You will be an excellent communicator, comfortable building and maintaining relationships across the business and 3rd parties. You will have a thorough understanding of production workflow and be solutions-driven, creative and able to improvise. Previous experience with software platforms designed to automate or streamline workflows would be highly desirable but not a necessity.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Passenger Service Agent (Resort Flight Check-In) - Lloret De Mar |
| Location |
Girona |
| Team |
Resort Check In |
| Job Type |
Fixed Term |
| Salary |
Good |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have some fantastic opportunities for Passenger Service Agents to join our new Resort Flight Check-In team, Based in Lloret De Mar and surrounding areas on a part time, seasonal contract for Summer 2019.
Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –
- Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
- Issuing customers with boarding passes and following security procedures
- Adhering to all aviation, legal and company regulations and promoting a safety first culture
- Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
- Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service
You will work from a number of our hotels in the surrounding area however transport will be provided to and from the Lloret de Mar office.
As we are always on hand to help our customers, this position involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. Usually working between the hours of 5:30am and 10:00am.
The successful candidates will – - Have a genuine passion for delivering outstanding customer service
- Be fluent in English with a basic understanding of Spanish
- Have the relevant right to work documentation for the location that you are applying for
In return we offer –
- Competitive salary
- Monthly 1-1’s and coaching sessions
- Free uniform
- Rosters provided in advance
- Excellent training and support to develop your career with Jet2.com & Jet2holidays
- The chance to make a real difference to our customers holidays
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Senior Legal Claims Executive |
| Location |
Leeds City Centre |
| Team |
Legal & Company Secretarial |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Dart Group Plc |
Reporting into the Legal Services Team Leader – The Senior Legal Services Executive will be responsible for coaching and monitoring Legal Services Administrators and Executives, who deal with flight delay compensation claims made under EC Regulation 261/2004, and ensuring high quality standards are maintained. The role also includes drafting witness statements, auditing payments, ensuring court administration deadlines are met, and deputising in the Team Leader’s absence.
From the Commercial perspective, you will be responsible for drafting and reviewing witness statements and providing feedback to Team Members. Also, for reviewing legal documents such as defences and other pleadings, and monitoring / auditing the team’s payments to ensure ineligible claims are not paid and errors are kept to an absolute minimum. In this sense, you will have to be fully conversant with our Terms and Conditions, legal obligations, and company procedures to be successful in this role.
In terms of Operational Delivery, you will communicate with the Team Leader on the team’s performance, plans and targets, taking ownership for ensuring the team meets the required SLA's and Court Deadlines. Additionally, you will ensure that all communications accurately reflect eligibility assessments, and are to a high level of written English.
You will ensure that the team is motivated and that any development opportunities are recognised and encouraged. Also, you will train, coach and mentor new team members. In addition, you will ensure your teams are delivering the highest level of customer service and best practices, always acting as a point of escalation for any service related issues for the wider business.
The successful candidate will have previous experience with claims handling process and of the Package Travel Regulations. You will have excellent written and verbal communication skills, able to work to tight timescales with a positive ‘can do’ attitude.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Systems Administrator - Overseas Operations |
| Location |
Leeds City Centre |
| Team |
Overseas |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Overseas Operations – Systems & MI Manager, the Systems Administrator will be responsible for the day to day running, performance and improvement of the systems used by the Overseas Operations Team.
The Role:
We are looking for a talented Systems oriented person with great attention to detail and a drive to provide exceptional service levels. You will have experience of working with senior stakeholders and have excellent communication skills at all levels. You will be responsible for ensuring the systems are performing to standard, and the smooth system journey from the business requirements through to the end users. You will become the Subject Matter Expert on all relevant systems and be the ‘go-to’ person. Providing assistance, guidance and knowledge across all levels of the business. You will have relevant experience, whether it be in a system administration, system deployment or Service desk type role.
What will you be doing? · Delivering a smooth user experience by maintaining, developing and supporting existing systems and new system developments.
· Deploying new technologies
· Requirements gathering – both individual end users and workshop focussed.
· Systems monitoring and trouble shooting. Logging and owning system issues through to resolution.
· Producing and deployment of accurate and timely information reports
· Involved in the systems development roadmap, acceptance testing and deployment.
· Identify system process improvement opportunities
· Maintain system data integrity and quality by analysing data and creating reports as needed
· Develop and maintain end user procedures, guidelines and documentation
· System configuration and maintenance.
· Identify and solve root cause problems.
We offer an excellent salary and benefits package with fantastic opportunities for progression in a fast-growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Data Scientist |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the General Manager, Data Science the Data Scientist will be a key part of the Data Science Team, executing the data science strategy and bringing together multiple large data sources for effective use across the business. You will be able to query and gain deep insights from the data giving the wider business the ability to act upon these.
In this exciting new role you will be expected to collaborate with internal teams across the business and identify, and collaborate with, stakeholders across the wider group. You will use machine learning and statistical modelling tools to generate customer, marketing and commercial Insight, which in turn will inform marketing strategy, pricing & product development for the business. You will identify efficiencies in the use of data across its lifecycle, reducing data redundancy, structuring data to ensure efficient use of time and ensuring retained data/information provides value to the organisation and remains in-line with legitimate business and/or regulatory requirements. You will create algorithms and models to understand how changes in metrics in one area of the business impact other areas. You will be working with multiple teams across the business to deliver the data science roadmap.
The successful candidate will be highly numerate with a statistical background, experienced in using R, Python or similar statistical analysis package. You will have strong SQL skills and the ability to create clear data visualisations in tools such as Tableau or Power BI. You will have developed and deployed predictive models using machine learning frameworks and worked with big data technologies. You will be skilled in gathering data from multiple sources and in multiple formats with knowledge of data warehouse design, logical and physical database design and challenges posed by data quality. You will have demonstrable experience in cleansing and enriching of data, you must also be able to interpret business requirements in terms of data architecture, database technology and data model design.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Contractor |
| Location |
Various |
| Team |
Contracting |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Opportunity to join the fast growing and dynamic Contracting Team as a Contractor. As an ambassador for Jet2holidays and reporting to a Contracts Manager the Contractor will share the responsibility for a designated geographical area within the Jet2holidays portfolio. The successful candidate should have the desire to progress into a Contracts Manager role over time.
You will be involved in all aspects of the role assisting the Contracts Manager by loading and administering contracts ensuring that they are delivered to the business in line with the contracting lifecycle SLAs, managing and preparing MI, assisting with all aspects of reporting, developing and managing supplier relationships, following up on queries, managing email traffic, learning and using all relevant systems and MI and working closely with Revenue and Product Teams to ensure seamless process between the departments.
You will have a commercial focus and must also demonstrate good interpersonal skills, the ability to work as a team member and yet be self - motivated as the role may involve long periods of working alone. Flexibility is key as areas may change depending on the operational needs of the business.
In return we offer an excellent salary and benefits package with great opportunities for progression in a dynamic and fast growing business which operates scheduled leisure flights to holidays destinations in the Mediterranean, the Canary islands and to Cities around Europe from our 9 UK bases.
Help send our all-important customers on holiday with Jet2.com and Jet2holidays and become part of our successful team!
|
| Job Title |
Customer Helper - Duty Manager - DBV |
| Location |
Dubrovnik |
| Team |
Overseas Airports |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.
Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com Team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.
The successful candidate will:
- Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
- Ensure strict adherence to safety regulations by all service providers.
- Manage attendance and leave roster for the Jet2.com Team.
- Responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
- Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
- Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
- Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
- Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.
The successful candidate will have:
- Fluent in both Croatian and English
- Previous experience of leading and managing teams in either a supervisory or management role is essential.
- A good people manager with strong communication skills.
- Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
- Good working knowledge of MS Office / Strong IT skills.
- Proven track record of taking responsibility and effective management of service providers
- Ideally previous experience in the airline industry
In return we offer:
- Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Customer Contact Trainer |
| Location |
Leeds City Centre |
| Team |
Learning & Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
An exciting opportunity has arisen within Jet2.com & Jet2holidays to join our established Learning & Development Team as a Customer Contact Trainer. Our L&D Team which is going through an exciting period of growth and change. As a team and business, we want to create memories for our colleagues that are unique in approach, simple to consume and always linked to the real world.
We are currently looking to recruit an established L&D Trainer to join the team to support in the delivery of onboarding and upskill programmes within Jet2holidays Customer Contact Centre. This is an exciting time to join the team as we move to embrace a new way of learning, looking to blend the classroom, on the job and digital learning to create the perfect learning journeys for our colleagues.
The role will report to the Training Manager for the Contact Centre and will be responsible for the delivery of our new starter inductions and ongoing colleague development programmes.
Essential Skills include -
• Strong facilitation skills across a range of subjects • Adaptable and flexible delivery style with the ability to facilitate to a wide range of audience types • Stakeholder management and engagement • Exceptional organisational skills with the ability to multi-task and work on numerous projects • Ability to work under pressure to tight time scales and deadlines • Engaging presentation and communication skills • Excellent rapport building skills • Good communication skills • Forward thinking and creative
You will also ideally have experience of training within a contact centre environment, a formal L&D qualification such as CIPD or TAP and coaching qualifications.
If you are forward thinking, creative and passionate about the development of people, this role could be the role for you!
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Big Data Engineer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
We are recruiting for a Big Data Engineer to join the central Business Intelligence Team at Jet2. In this role you will be working on the evolution of our internal data platforms used for MI and Analytics providing new capability leveraging Cloud and Big Data technology. You will also work closely with our Data Science team to develop robust production solutions for their Data Science projects.
What you'll be doing
This is an exciting opportunity to help develop and shape the next generation of data platforms used across Jet2 and the successful candidate should have prior experience designing and implementing scalable, reliable and secure big data\cloud data warehouse solutions and data integration\processing pipelines. You should have demonstrable experience in some or all the following areas: - Cloud Platform Development (Azure, AWS and Google Cloud Platform)
- Cloud Based Big Data\Data Warehouse Solutions (Snowflake preferred) – including design, development, setup, configuration and monitoring of solutions running on these platforms
- Strong software development experience in SQL, Python and Scala
- Experience with Hadoop ecosystems (Spark, Hive/Impala) – including design, development, setup, configuration and monitoring of solutions running on these platforms
- Kafka (for both Real-time data pipelines and Stream Analytics – including design, development, setup, configuration and monitoring of solutions running on this platform
- Experience of Worked in an Agile team producing frequent deliverables
- Experience of Testing and Automation processes associated with Big Data solution development
- Any experience the Dataiku Data Science platform or the Tableau Data Visualisation platform would be beneficial but not essential as would any experience or the R programming language.
The successful candidate will have proven experience both designing and implementing big data and fast data solutions and should be capable of documenting and communicating to a wide range of stakeholders with differing levels of technical knowledge. You will also be used to working as part of an Agile delivery team in a fast-paced development environment with frequent delivery.
What we’re offering
Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer:
- Stimulating work with excellent progression opportunities for high performers.
- Excellent salaries
- A discretionary bonus scheme
- Discounted flights and holidays
- Many other great benefits
Equal Opportunities
At Jet2.com and Jet2holidays we understand that a diverse workforce enables us to provide a richer and more fulfilling working environment for our colleagues irrespective of any aspect of diversity. We believe in a culture that promotes equal opportunities for all colleagues. We also recognise that diversity enables us to attract and retain the best people.
|
| Job Title |
Crew Training Coordinator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Sales & Planning |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
Reporting to the Crew Training Supervisor, the Crew Training Coordinator will be responsible for the planning and scheduling of all Pilot and Cabin Crew training courses. You will work closely with both Crew Planning and all Crewing Teams in our Operations Control Centre (OCC), to ensure all training is confirmed on Crews rosters.
You will plan and roster appropriate new starter training for all Crew joining the business, as well as planning specialist recurrent training for existing colleagues. In addition, you will ensure accurate record keeping of training by carrying out audits to ensure compliance of all paperwork and make sure all Pilot and Cabin Crew training adheres to Civil Aviation Authority (CAA), Third Party and Company regulations.
The successful candidate will be analytical and have a forward thinking approach to problem solving. You will have excellent communication skills and be able to confidently engage with colleagues at all levels across the business. You will thrive on working in a fast paced environment and demonstrate a positive “can do” attitude, supporting your team members on a daily basis. Resource planning, Rostering or Crewing experience would be an advantage, but is not essential. You will also possess strong IT skills and be competent across all MS office software
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Overseas Operations Administrator |
| Location |
Leeds City Centre |
| Team |
Overseas |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Overseas Operations Admin Team Manager, the Overseas Operations Administrator will be responsible for providing administrative support to the Jet2holidays Overseas Operations Team.
In this fast paced and exciting role, you will assist the Jet2holidays Overseas Operations Team in the day to day running of the function, completing general admin tasks such as; diary management, meeting preparation and minute taking, mailbox management, business travel plans, logistics and ad hoc reporting.
The successful candidate will be personable and outgoing with the ability to communicate effectively at all levels across the business. You will be self-motivated, organised, pro-active, with a strong attention to detail and have the ability to work in a fast-paced environment. Prior administration experience is desirable for this role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Resort Flight Check-In Recruitment Roadshow - Lloret De Mar |
| Location |
Girona |
| Team |
Customer Helper Spain |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
Rostered |
| Company |
Jet2.com |
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
As we continue to grow, we are looking for people interested in joining our Resort Flight Check-In Team in Lloret de Mar & surrounding areas to play a pivotal role in our ongoing success.
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.
We will have the following positions available this year:
- Passenger Service Agents (Resort Flight Check-In)
We are holding a Roadshow in Lloret de Mar and would love to meet with you to give you further information on the role and what it's like to work at Jet2holidays.
Venue and Date:
Tuesday 23rd April
Costa Encantada Apart Hotel
Cami de Santa Cristina-Les alegries
17310 Lloret de Mar
Anytime from 10am to 4.30pm
If you would like to register your interest prior to attending, please click 'apply', otherwise we look forward to seeing you on the day.
In return, we are offering world class paid training, a local Spanish contract, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2.com and Jet2holidays!!
|
| Job Title |
Front End Developer |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We need a Front End Developer to join the evolving Front End Development Team at Jet2.com & Jet2holidays. The team are responsible for building new and exciting user centred developments and interpreting graphic visual or interaction designs in HTML, CSS and JavaScript. In this exciting opportunity, you will build production ready interfaces that work cross platform for the Jet.com and Jet2holidays websites. Experience building with HTML5/CSS and Javascript (ES6) is essential in the role. You'll be able to spot and fix cross device/browser issues, including desktop, tablet and mobile. Confident within an Agile environment, you will thrive on working as a team to deliver high quality, high performant sites.
Who you are
You’ll be a strong Front End Developer with a portfolio to prove it. With an increasing number of mobile visitors you’ll be experienced in building responsive mobile experiences. You’ll be able to bridge the gap between design and technology, being able to think and speak the language of the UX designers and technical teams. Experience with SASS,Vue.js, Gulp, Webpack tools and Git are desirable. You should be comfortable building components for CMS and have a deep understanding of usability and accessibility standards and approaches. Being a good communicator in this role is crucial.
What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.
Next steps
If you are interested in this position, click the Apply button NOW! (IT Systems)
|
| Job Title |
Business Analyst |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Analyst Manager, the successful Business Analyst will work closely with business teams across the company to understand, document and deliver requirements associated with significant business problems and opportunities.
This is a hands-on role, working alongside Developers, Testers, Product Owners, UX and UI designers. At Jet2.com and Jet2holidays the BA has an integral part to play in the full software development life-cycle. You will be an adaptable and pro-active self-starter who will use their initiative to solve problems. You will have the ability to motivate and encourage collaboration amongst the Project Team members. You will have the freedom to help develop and mould the role by exploring the latest methods and techniques. You will be responsible for working with subject matter experts to understand their requirements, analysing these in detail, working the analysis through into user stories, then collaborating with the development team to refine and plan the work.
The successful candidate will have excellent communication skills, both written and verbal, with proven stakeholder management skills and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels. You must have previous experience delivering projects in an Agile environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Digital Business Analyst |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Analyst Manager, the successful Business Analyst will work closely with business teams across the company to understand, document and deliver requirements associated with significant business problems and opportunities.
This is a hands-on role, working alongside Developers, Testers, Product Owners, UX and UI designers. At Jet2.com and Jet2holidays the BA has an integral part to play in the full software development life-cycle. You will be an adaptable and pro-active self-starter who will use their initiative to solve problems. You will have the ability to motivate and encourage collaboration amongst the Project Team members.
You will have the freedom to help develop and mould the role by exploring the latest methods and techniques. You will be responsible for working with subject matter experts to understand their requirements, analysing these in detail, working the analysis through into user stories, then collaborate with the development team to refine and plan the work.
The successful candidate will have excellent communication skills, both written and verbal, with proven stakeholder management skills and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels. You must have previous experience delivering projects in an Agile environment and preferably have worked within Ecommerce.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Support Executive/Product Owner |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
|
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives.
As Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key business stakeholders to understand their aspirations, define clear acceptance criteria and facilitate the estimation, backlog maintenance, sprint planning and sprint execution processes. You will also ensure that all work being carried out aligns with the Commercial requirements of the business.
You will ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business.
You will have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories. You will also facilitate and participate in the daily scrum meetings, sprint planning, sprint review and sprint retrospective meetings. In addition, you will assist with the testing of bug fixes and software releases.
The successful candidate will have experience of working as a Product Owner. You will have excellent communication, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels.
Familiarity with Microsoft Team Foundation Server for backlog maintenance and sprint delivery would be beneficial.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
|
| Job Title |
Business Support Executive /BI Data Product Owner |
| Location |
Leeds |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
|
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives.
As BI Data Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key business stakeholders to understand their aspirations, define clear technical scope and facilitate the estimation, backlog maintenance, sprint planning and spring execution processes. You will also ensure that all work being carried out aligns with the Commercial requirements of the business.
You will ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business.
You will have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories. You will also facilitate and participate in the daily scrum meetings, sprint planning, sprint review and sprint retrospective meetings. The successful candidate will have experience of working as a Product Owner. You will have excellent communication skills, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. You will have a passion for data and using data to highlight areas of strong or under performance.
Ideally you should have previous experience of working with a Business Intelligence team in a similar role. Familiarity with the Microsoft SQL Server BI stack and Tableau would be beneficial as would experience using Microsoft Team Foundation Server for backlog maintenance and sprint delivery.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Support Executive/ Single Customer View- Product Owner |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives. As our BI Data Single Customer View Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key business stakeholders to understand their aspirations, define clear technical scope and facilitate the estimation, backlog maintenance, sprint planning and spring execution processes. You will also ensure that all work being carried out aligns with the Commercial requirements of the business. Working on our Single Customer View project, you will be responsible for managing a number of technical backlogs. You will work alongside our development, test and analysis teams to ensure that the technical solution fits the needs of the wider business, and also ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business. You will have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories, facilitating and participating in the daily scrum meetings, sprint planning, sprint review and sprint retrospective meetings. The successful candidate will have experience of working as a Product Owner. You will have excellent communication skills, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. You will have a passion for data and using data to highlight areas of strong or under performance. Ideally you should have previous experience of working with a Business Intelligence team in a similar role. Familiarity with the Microsoft SQL Server BI stack and Single Customer Views would be beneficial as would experience using Microsoft Team Foundation Server for backlog maintenance and sprint delivery. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Business Support Executive/Product Owner - Third Party |
| Location |
Leeds City Centre |
| Team |
Business Support |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Business Support Manager – Third Party, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives.
As Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation, as well as external Third-Party software providers. You will collaborate with key business stakeholders to understand their aspirations, design and prepare clear specifications outlining requirements for Internal/Third Party development, produce clear acceptance criteria and facilitate with the estimation, backlog maintenance, development planning and delivery processes, ensuring that all work being carried out aligns with the commercial requirements of the business.
Overall, you will ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business.
You will ideally have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories. You will also facilitate and participate in the daily scrum meetings, as well as regular progress meetings with our Third-Party providers. In addition, you will assist with the testing of new development items, bug fixes, software releases and support the Manager in triaging live issues with our Third-Party systems, whilst managing a queries inbox providing advice/solutions to our internal organisation.
The successful candidate will ideally have experience of working as a Product Owner. Additionally, you will have excellent communication, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. Excellent working knowledge of Microsoft Office, particularly Excel, Word and Powerpoint, including the ability to format MI will be desirable. Familiarity with Microsoft Team Foundation Server for backlog maintenance and delivery would be beneficial. The ability to analyse data, produce reporting, identify problems and find solutions is essential. You will have a keen eye for detail and be creative, with the ability to design pages and layouts. You must be flexible and able to work in a high pressure but rewarding environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!
|
| Job Title |
Mechanic - Leeds Bradford Airport |
| Location |
Leeds Bradford Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Shift Leader, the Mechanic will be responsible for carrying out line maintenance on all Jet2.com aircraft, ensuring tasks are carried out efficiently and on time. This position plays an important role in ensuring our aircraft are maintained to a very high standard and that delays are kept to a minimum.
You will perform defect rectification and routine servicing as directed by the Shift Leader, carrying out aircraft maintenance tasks according to European Aviation Safety Agency (EASA) requirements and regulations. You will also be expected to be available at short notice for Aircraft on Ground (AOG) recovery. After a period of training it is expected that the Mechanic will work a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will ideally hold a valid and current EASA 'A' License. You will have an operational background in aircraft maintenance, with experience working on commercial aircraft. You will have full working knowledge of Health & Safety requirements, excellent attention to detail and the ability to meet deadlines in a fast paced environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer
|
| Job Title |
Test Team Leader |
| Location |
Sheffield City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We need a Test Team Leader who is experienced in Leading up to 10 Testers .You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which deliver high-quality developments across our two enterprise websites, Jet2.com and Jet2holidays. This team is core to the future of the business and is responsible for the accurate completion of testing applications that support our Ecommerce platform. This role is to support the Development leads and Product Owners to ensure sprints are planned as well as the correct balance of risk being applied to the testing within these sprints. You will be responsible for reporting Test statuses to the Test Manager as well as fostering an innovative culture bring in new testing processes/standards to be shared with the wider team.
Who you are
We’re interested in people who like technical challenges and enjoy coaching others. Able to inspire, motivate and manage a team of testers you’ll take a proactive approach to work and provide challenging and stretching targets for the team, always seeking out improvements. You should be passionate about continuous improvement and be committed to improving our agile processes and best practices within the team.
Next steps
If you are interested in this position, please click the Apply button NOW! (IT Systems))
|
| Job Title |
Customer Helper - Duty Manager - FCO |
| Location |
Rome |
| Team |
Customer Helper UK |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.
Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.
The successful candidate will be responsible for:
- Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
- Ensure strict adherence to safety regulations by all service providers.
- Manage attendance and leave roster for the Jet2.com team.
- Responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
- Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
- Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
- Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
- Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.
The successful candidate will have:
- Fluent in both Italian and English
- Previous experience of leading and managing teams in either a supervisory or management role is essential.
- A good and inclusive leader with strong communication skills.
- Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
- Good working knowledge of MS Office / Strong IT skills.
- Proven track record of taking responsibility and effective management of service providers
- Ideally previous experience in the airline industry
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Contracts Manager |
| Location |
Various |
| Team |
Contracting |
| Job Type |
Permanent |
| Salary |
Excellent. |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Regional Contracts Manager, the Contracts Manager will be an ambassador for Jet2holidays and responsible for a designated geographical area within the Jet2holidays portfolio.
You will take ownership of all buying and account management activities within this area, including but not limited to; securing the most competitive rates and conditions within the market, maintaining and sustaining long term mutually beneficial relationships; managing the briefs to ensure that the contracted product is delivered to the planned programme within the time frame, budgeted cash flows and risk levels agreed; and, delivering contracts within the agreed SLA for the contracting lifecycle. You will be the key contact for various Teams within the business (Product, Revenue, Operations, Contact Centre and Customer Delivery) so will need to be a team player with the ability to communicate across all levels of the business. You will be confident and comfortable presenting to the Senior Management Team. You will work closely with our Product Team to influence selection, highlighting and developing short/long term opportunities. Although this is a primarily a commercial role you will also be responsible for the development and training of a contractor therefore previous management experience or experience coaching and mentoring is highly desirable. Please note that flexibility is crucial as areas of responsibility may change depending on operational needs.
To be successful in the role you will have previous experience within a Tour Operator, be highly numerate and analytical with the ability to make decisions based on complex information with strong commercial insight. You will need to be flexible and have the ability to work in a fast paced environment. You will have excellent communication skills and the ability to communicate at all levels with strong written and spoken English – additional foreign language advantageous.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Flight Safety Analyst |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Safety |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the GM - Flight Safety, the Flight Safety Analyst is responsible for managing and maintaining the Jet2.com Flight Data Monitoring programme as part of the larger Safety Management System. This is an excellent opportunity for an individual with a passion for aviation safety to join a successful and motivated Team.
You will conduct and allocate safety investigations as well as carrying out risk assessments of hazards, occurrences and incidents. You will manage the Jet2.com risk register, conduct safety audits and provide safety management system training when required. In addition, you will promote the Jet2.com Just Culture, carrying out recurrent and initial training to Flight Deck Crews.
The successful candidate will have an in depth understanding of the aviation industry and demonstrable experience of managing a database, preferably within an Airline Operations environment. You will have a logical and analytical approach to problem solving, and will be approachable, discreet and reliable. You will also have excellent IT skills, particularly with MS Office applications. Any previous experience as a Pilot would be highly desirable.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Passenger Service Agents - STN |
| Location |
London Stansted |
| Team |
Passenger Service Agent UK |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
30 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After our fantastic success in Summer 2018, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at London Stansted Airport on a Fixed Term Contract until the 3rd November 2019.
Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include - - Welcoming our customers as they arrive at the airport and helping them with any queries.
- Checking in our customers, issuing boarding passes and following safety and security procedures.
- Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
- Supporting our customers throughout their journey through the airport.
- Greeting our customers as they arrive back at the airport from their holiday.
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20 or 30 hour contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!
Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Senior Technical Data Analyst |
| Location |
Leeds City Centre |
| Team |
Marketing |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
The Web and E-Commerce team incorporates all the digital marketing functions for Jet2.com and Jet2holidays – and our mission is Continual Optimisation and Innovation across all Digital functions to deliver Sales Volume, ROI & Engagement at Speed.
The Senior Technical Analyst is a new role within the Web Analytics Team, responsible for automating and driving efficiencies across all Web Analytics outputs. You will be responsible for reporting on the behaviour of over 150 million sessions per year across our Digital assets, over a significant spend across our Customer Acquisition and Conversion activity – contributing at both a high and granular level to the Optimisation & Innovation being carried out by every team within the Web and E-Commerce department, and throughout the wider business. Also, you will look have an impact across Jet2.com and Jet2holidays websites (both off site and on site), driving efficiencies by automating manual reporting processes, providing support to the Insight Analysts, wider marketing team and rest of the business in all ad hoc analysis, campaign delivery, and to inform and drive website optimisation. Being a new role, it requires someone who can take initiative to lead the business through innovative big data solutions.
You will be reporting and analysing over £70million of spend across Customer Acquisition channels – PPC, SEO, Display, the user behaviour of over 150million sessions across complex user journeys that ultimately deliver over £1.5billion of revenue across the Jet2.com and Jet2Holidays digital assets, driving forward automation of manual reporting processes, seeking opportunities to drive efficiency and providing insightful dashboards using Business Intelligence tools e.g. Tableau. Additionally, you will proactively review existing reports to ensure they are in line with business goals, always working closely with Performance Marketing, Conversion and Data Science Teams to understand and automate reporting, and also with Analytics Team members to optimise off-site investment and on-site conversion. Together with key stakeholders and business owners, you will gather reporting requirements and translate these to technical requirements.
The successful candidate will be technically proficient and will have commercial experience in using Website Analytics, relational databases including SQL Server and BigQuery, cloud platforms such as Google Cloud or AWS, automation tools and Data Visualisation. Also, experience with business intelligence tools such as Tableau, Power BI or Google Data Studio will be highly desirable. You will also have excellent communication and analytical skills to be successful in this role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Lead Ground Instructor (ATI) |
| Location |
Bradford |
| Team |
Flight Training |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Jet2.com is a leading UK leisure Airline, operating a fleet of B737-800's & 300's and B757-200's. As we continue to grow, we remain committed to delivering outstanding quality in Flight Crew Training and Development.
Our Lead Ground Instructors provide first class ground and simulator based training for all our Pilots during their Type Rating courses and Recurrent Training. The duties include playing a leading role in the continuous development of training materials for all technical areas ensuring the highest standards of Pilot training are maintained.
Our expanding purpose-built Training Centre in Bradford is the perfect environment to instruct and train and provides unrivalled quality training for our Pilots.
With previous experience as either a Pilot or Ground Instructor, you will have a proven background of operating and working with aircraft systems and procedures, gained either in a military or commercial background, as well as the motivation and skill to develop and deliver this high quality training.
Along with this you will enjoy the variety of challenges as we grow our interesting and successful business.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
IT Field Services Engineer |
| Location |
Various |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the IT Service Desk Manager, the IT Field Services Engineer will perform an important function within part of a highly skilled IT Support Team which also includes 1st Line and 2nd Line Analysts. The successful candidate will support the technology-enabled workforce within Jet2.com, Jet2holidays and the wider Dart Group.
As an IT Field Services Engineer, your responsibilities will include ownership of Incidents and Service Requests raised by our user community. Specifically, this role will take responsibility for restoring service to users whereby a remote resolution is not possible, and an onsite presence is required. This could involve an overseas visit or alternatively a visit to one of our UK base locations as well as assisting a Home Worker or VIP at their home locations. An element of the role will also involve pro-active activities such as Site Health Checks, Service Improvement Work and Projects. We are currently looking for IT Field Services Engineers in 2 different areas - London and North/West England.
The successful candidate would possess strong People Skills, Organisational Skills and the ability to work within often tight deadlines. Technically, we would be interested to hear from candidates with strong Windows, Active Directory, Office 365 and Citrix credentials, as well candidates with experience of Networking, Cabling and Patching - LAN, TCP/IP, DHCP, DNS, VPN. The role-holder will be expected to be a good "all-rounder" with extensive experience of resolving issues on different types of device. You would need to provide evidence of sharing knowledge in an environment where technologies are regularly improving as well as being able to effectively manage your technical workload. Previous experience of using Service-Now would be an advantage and practical understanding of ITIL principles will be desirable.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Compliance & Assurance Surveyor (Operations) |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Quality Assurance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Operations Safety & Compliance Manager, the Compliance & Assurance Surveyor (Operations) is responsible for ensuring that Jet2.com remains compliant with UK Civil Aviation Authority (CAA) and European Aviation Safety Agency (EASA) operational approvals. This position performs assurance based activities that contribute towards safety, performance and continuous improvements within Jet2.com Operational Teams, as well as third party contracted organisations.
You will carry out audits, inspections and reviews of Team processes as well as assist with the development of Team Procedures. The Compliance & Assurance Surveyor (Operations) will produce audit reports and issue recommendations, quality notices and assist with compliance and assurance enquiries from various areas of the business. In addition, you will contribute to the maintenance of the Compliance & Assurance Manual, associated procedures, and Jet2.com’s Safety System ‘Safetyhub’.
The successful candidate will ideally have an understanding of EASA regulations, IATA Industry Best Practice (AHM & IGOM) and recent airline experience. You will ideally have experience in Quality Systems or Compliance Monitoring, and have an understanding of Safety Management Systems. You will be organised, flexible and have outstanding attention to detail, as well as having excellent verbal and written communication skills. There will be a requirement to travel across the Jet2.com stations in the UK and overseas, often at short notice.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Passenger Service Agent - FUE |
| Location |
Fuerteventura |
| Team |
Passenger Service Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term Contract
Reporting to the Duty Manager, the Passenger Service Agent will responsible for:
- Delivering fantastic customer service
- Providing a warm and friendly welcome
- Supporting our customers throughout their journey in the airport
- Provide an efficient check-in& boarding service
- You will also be the welcoming face that meets our customers on arrival
The successful candidates should have a:
- Genuine passion for delivering outstanding customer service
- A positive and flexible approach and always have a “Happy to help” attitude
- Support and help our customers and your Team
- Proven track record in handling customer queries in a fast-paced environment
- Flexibility to work across rotational shifts
- To be successful in this role you must be fluent in English and Spanish
In return we offer:
- Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Dispatchers - AGP |
| Location |
Malaga |
| Team |
Dispatcher Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract.
Reporting to the Station Controller, the Dispatcher is responsible for: - The dispatch of all aircraft in compliance with Company and legal requirements
- Effective communication with all Teams & Crews involved with the aircraft departure
- Ensuring the effective coordination of all dispatch and load control operations
- Being the ambassador for our safety-first culture, ensuring you drive the culture through every aspect of your work
- Supporting the business to deliver our on-time performance targets and VIP service to our customers
The successful candidates must have: - Excellent communication skills both in English and Spanish with the ability to quickly and accurately assess situations
- Genuine passion for delivering outstanding customer service
- High degree of personal effectiveness in managing your own workload and confidently taking responsibility for decision making
- Previous turnaround supervisory experience would be ideal, although this is not essential
- A type B Driving License
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to One and coaching sessions
- Great team spirit and atmosphere
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Ramp Agents - AGP |
| Location |
Malaga |
| Team |
Ramp Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Ramp Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Ramp Supervisor, the Ramp Agent's duties will be: - Thinking safety at all times and putting the safety of you, your colleagues and our customers first every time
- Providing operational support at the airport, on a shift basis. Whether loading customers’ luggage in the aircraft, or driving vehicles, this is a hands-on role
- Responsible for ensuring all specialist airside vehicles and operational equipment at the airfield is in the right place at the right time
- Playing a vital part in helping us achieve our on-time performance targets
The successful candidates will have: - Excellent communication skills in Spanish with the ability to quickly and accurately assess situations
- A positive and flexible approach and be a supportive team player
- Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team
- A full Driving License
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Free uniform
- Rosters given in advance
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Passenger Service Agent - AGP |
| Location |
Malaga |
| Team |
Passenger Service Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Duty Manager, the Passenger Service Agent will responsible for - Delivering fantastic customer service
- Providing a warm and friendly welcome
- Supporting our customers throughout their journey in the airport
- Providing an efficient check-in& boarding service
- Being the welcoming face that meets our customers on arrival
The successful candidates should have a: - Genuine passion for delivering outstanding customer service
- A positive and flexible approach and always have a “Happy to help” attitude at all times
- A Supportive mindset, always looking to help our customers and your Team
- A Proven track record in handling customer queries in a fast-paced environment
- Flexibility to work across rotational shifts
- Excellent communication skills and fluent in English and Spanish
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Crew Planning Coordinator |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Sales & Planning |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Crew Planning Supervisor, the Crew Planning Coordinator is responsible for the production of safe, legal, fair and equal rosters for all Jet2.com Flight Crew.
Your primary responsibility will be to ensure that all Flight Crew rosters adhere to Civil Aviation Authority (CAA) and Jet2.com guidelines including planning sufficient standby cover. You will plan and communicate all Flight Crew training requirements effectively and in a timely manner. In addition, you will play a key role in our cost conscious approach by minimising Flight Crew transport costs through efficient rostering.
The successful candidate will be well organised, meticulous and have excellent attention to detail. With strong IT skills, you will have an analytical and forward thinking approach to problem solving. You will be an excellent communicator and a positive and supportive team member. In addition, you will thrive on working in a fast paced environment and demonstrate a “can do” attitude. Resource planning, Rostering or Crewing experience would be an advantage, but is not essential.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Release Support Database Administrator (DBA) |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Database Administration (DBA) Manager, the SQL Server DBA will work as part of a team of highly skilled database administrators/engineers within the DBA Release Support team to provide release support for our expanding development teams. This support team is largely focused on managing a DB release up to live including performance analysis, assisting with development requests/queries, script reviews and suggesting improvements and monitoring a very large test estate on our private cloud.
The successful candidate would have strong PowerShell and automation skills and be motivated by refining, improving and automating tasks and processes to help the rest of the team work with such a large estate. They would have an interest in community-based solutions like dbatools and dbachecks and would have an interest in keeping their skills up to date.
The automation involved in this role is largely around private cloud, so existing knowledge of Hyper-V (essential) and Virtual Machine Manager (VMM) is an advantage. A strong understanding of SSDT and how to use DACPACs to compare schemas is appropriate for this role and a good understanding of T-SQL performance tuning techniques is an advantage, but not essential. Existing experience of using Octopus Deploy is also an advantage, but not essential.
The successful candidate should be a confident communicator and should be able to converse technically to development teams, to their peers within the DBA team, as well as at a business level with product owners and IT managers.
The role requires someone with vision and ability of planning in steps to improve process; someone who is process-led, but not process bound; someone who is practical, analytical and good at producing robust solutions and possesses the ability to work within a team and adhere to standards. We are a business that frequently evolves and changes, so it is important to be comfortable with change and be able to adapt to that change.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)
|
| Job Title |
Automation Tester |
| Location |
Leeds |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Test Team Lead in our Leeds City Centre Office, the Automation Tester will be responsible for delivering high quality, robust automated test scripts. Working within a scrum team and from a backlog, you will analyse manual test scripts and then design, write, execute and report on automated tests. You will be highly involved in sprint planning with the Test Team Lead to ensure the correct stories are automated, all to ensure an amazing experience for Jet2 and Jet2Holidays customers.
The environment at Jet2.com is dynamic and the project approach is Agile in nature.
Working closely with the Test Team Lead and the wider test team you will assist in management of the automation backlog, ensuring stories are automatable. Following sprint planning you will write high quality and robust Web API and Web UI automation scripts which will be added to the existing test suite. You will ensure that automated tests run automatically to schedule, results are reported and that defects are triaged. Continuous improvement is key to the role and it is expected that you will feed into technical standards and ways to continually improve the automation suite. This role will require you to think in a logical manner, solving problems and employing a methodical approach to your work with excellent attention to detail.
To be successful in this role you must possess experience as an Automation Tester or in a similar QA position and have proven experience of using test automation, test management and defect tracking tools. Knowledge of SQL and scripting languages/programming is essential. The preferred candidate will have experience of using Selenium, XML or C# although this is not essential.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!(IT Systems)
|
| Job Title |
Buyer - Engineering 6 month FTC |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Purchasing |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Senior Buyer, the Buyer will join the Engineering Purchasing Team to procure and maintain the availability of aerospace components to support the Jet2.com fleet. This role is a 6 month fixed-term contract.
You will help create and implement supplier development plans in line with performance, communication and conflict management whilst ensuring all material and logistical requirements are set for maintenance schedules. You will also be responsible for the progress of orders and manage transactions and contracts which will include quote comparisons to ensure minimal cost and maximum availability of components. In addition, you will evaluate and report on the day-to-day progression of orders to other business areas and continually look for opportunities to improve the service.
The successful candidate will have a proven purchasing experience preferably in an aerospace environment and be able to demonstrate strong negotiation skills along with the ability to interpret and understand current market conditions. You will also bring a technical and commercial insight to the role with an operational and hands-on approach.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Base Establishment Supervisor |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Cabin Services |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Head of Cabin Services, the Base Establishment Supervisor will be responsible for supporting Cabin Services in the reporting and evaluation of all aspects of Cabin Crew resource management.
This role requires initiative, creativity and problem-solving skills and will also require interaction with key stakeholders in other areas of our business. Liaising with HR, Recruitment, Planning and Base Managers you will be responsible for establishing the correct Base Establishment across our 11 Cabin Crew Bases at all times.
Using this data, you will ensure that appropriate experience levels are maintained at bases through transfers, promotions and contract requirements. This will require daily management and tracking of all changes such as long-term sickness, grounded maternity crew, parental and unpaid leave to ensure the appropriate cover remains uninterrupted.
Providing detailed management reports on data collected on a regular basis, you will communicate any changes to ensure all departments are aware, ensuring all appropriate contracts, variation of terms and conditions and salaries are issued on change of base, rank and permanency.
Working alongside Base Managers and HR to support the end of season selections of permanent or extended contracts, you will ensure relevant information is captured and processed in line with Company procedures.
To be successful in this role you will have previous resourcing experience, ideally gained within the airline and travel industries. Attention to detail and a good working knowledge of Excel is essential, along with the confidence to liaise with multiple senior key stakeholders.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Ramp Agents - PMI |
| Location |
Palma Mallorca |
| Team |
Ramp Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Ramp Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Ramp Supervisor, the Ramp Agent's duties will be: - Thinking safety at all times and putting the safety of you, your colleagues and our customers first every time
- Providing operational support at the airport, on a shift basis. Whether loading customers’ luggage in the aircraft, or driving vehicles, this is a hands-on role
- Responsible for ensuring all specialist airside vehicles and operational equipment at the airfield is in the right place at the right time
- Playing a vital part in helping us achieve our on-time performance targets
The successful candidates will have: - Excellent communication skills in Spanish with the ability to quickly and accurately assess situations
- A positive and flexible approach and be a supportive team player
- Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team
- A full Driving License
In return we offer: - Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Free uniform
- Rosters given in advance
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Airport Customer Helper (Rep) - Naples |
| Location |
Naples |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com
We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Naples Airport for Summer 2019.
Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive.
Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living close to Naples Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now?
|
| Job Title |
Resort Customer Helper (Rep) - Laganas |
| Location |
Zakynthos |
| Team |
Overseas |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.
We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Laganas for Summer 2019.
Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.
All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.
We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.
Already living in Laganas, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.
To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!
|
| Job Title |
General Manager - Property |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Operations Control |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
Full Time |
| Company |
Jet2.com |
The General Manager – Property is a hands on position, responsible for an expanding Jet2.com and Jet2holidays property portfolio, including acquisitions, developments and all legal and compliance processes, as well as the management of a small Team providing ongoing general day to day support and maintenance of our properties in the UK and Overseas.
In this exciting and challenging position, you will take the lead on key business property acquisition or development projects, including budgetary and CAPEX requirements and managing 3rd party designers to ensure we deliver capital projects to our users requirements. Managing relationships with key internal senior stakeholders including Directors, Heads of Departments and the Finance Team to ensure that actions have appropriate approvals and financial authorisation is key to the success of this role. You will also be responsible and accountable for the facilities and supplier management at all our properties in the UK and Overseas, including leased office space and other properties. Managing the Property Manager and General Practice Surveyor you will ensure the business is provided with advice on best value property solutions, Town and Country planning matters and the any other property estate matters.
In addition, you will negotiate and agree all property leases, ensuring they are renewed in a timely manner, negotiate commercial terms and work with our Legal Team and 3rd party suppliers to review all contracts in relation to our properties ensuring the business is mitigated from risk.
The successful candidate will have proven experience in a similar role, looking after property lease negotiations and agreements including valuations on all property matters and be professionally qualified. You will be a skilled project manager, with strong leadership skills and a thorough understanding of commercial landlord and tenant law. With a ‘can do’ attitude, excellent verbal and written communication and influencing skills, you will be flexible and able to work at pace delivering to tight timescales in a constantly changing environment.
This role will require frequent travel which may include overseas travel and some weekends.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Key Positions
|
| Job Title |
Passenger Service Agents - BCN |
| Location |
Barcelona |
| Team |
Passenger Service Agent Spain |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
20 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.
Reporting to the Duty Manager, the Passenger Service Agent will responsible for - Delivering fantastic customer service
- Providing a warm and friendly welcome
- Supporting our customers throughout their journey in the airport
- Providing an efficient check-in& boarding service
- Being the welcoming face that meets our customers on arrival
The successful candidates should have a:
- Genuine passion for delivering outstanding customer service
- A positive and flexible approach and always have a “Happy to help” attitude at all times
- A Supportive mindset, always looking to help our customers and your Team
- A Proven track record in handling customer queries in a fast-paced environment
- Flexibility to work across rotational shifts
- Excellent communication skills and fluent in English and Spanish
In return we offer:
- Competitive salary
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- One to Ones & coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
|
| Job Title |
Ground Operations Training Manager Overseas |
| Location |
Alicante - With Extensive Travel |
| Team |
Learning & Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting into the Operations Training Manager - UK, Overseas and RFCI, the Ground Operations Training Manager - Overseas will be responsible for providing bespoke technical, system, policies and process expertise supporting the ongoing development of Jet2.com and Jet2holiday colleagues in the Ground Operations network overseas.
You will be responsible for ensuring quality and standards are met across the Ground Operations Training Team, by designing and delivering creative and engaging training solutions and by conducting audits and assessments on our Trainers, training processes and procedures. Leading a Team of Front of House (FOH) and Back of House (BOH) Trainers you will monitor and measure their performance through the Leadership Framework, 121s and reviews. As part of our Learning & Development Team you will work closely with the Ground Operations Training Manager UK and be responsible for the training matrix and its subsequent monitoring to ensure consistency, quality and standards are maintained and improved.
In addition, you will ensure the network receives the highest possible standard of support and development so that our customers receive a VIP service whilst considering safety as a priority is vital to the success of this role.
The successful candidate will be an excellent communicator, have strong leadership & training skills, and must be fluent in Spanish and English, both verbal and written. You will have experience of working in a Ground Operations environment and have strong IT skills, particularly with Powerpoint, Word and Excel. You will have the flexibility to travel to other bases and work additional hours and weekends as and when required.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Product Manager |
| Location |
Leeds City Centre |
| Team |
Product |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the General Manager - Product, the Product Manager will be responsible for planning, developing and promoting Jet2holidays destinations and products to meet Company targets and customer needs in a fast changing competitive environment.
You will be responsible for planning and managing a group of designated geographical areas, working closely with Contracting and Revenue Teams to meet Company targets for the full life cycle of the product. From the planning stages through to working to rectify any post travel issues with Contracting, Customer Service and our Operations Teams. You will also ensure that Jet2holidays have the right amount of accommodation available through effective planning, reviewing and revising as required to meet changing demand patterns and developments.
In addition, you will plan and manage the online and offline marketing of destinations, hotels and products, delivering the most effective promotion strategies that meet market demand and maximise revenue.
The successful candidate will have previous experience in a similar role and ideally have previously managed a small Team. You will be highly analytical with excellent attention to detail and have the ability to identify and develop potential opportunities for Jet2holidays.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Contact Centre Team Leader - Group Sales |
| Location |
Leeds City Centre |
| Team |
Call Centre Sales |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Group Sales Manager, the Contact Centre Group Sales Team Leader will lead, coach and motivate their team of Group Travel Advisors to deliver a professional, quality VIP Customer service and exceed their sales targets at all times. This role will involve managing our Group team who manage our more complex bookings for groups of 10 customers or more.
You will manage your team on a day to day basis, ensuring optimum customer service and sales are achieved. You will also be responsible for the recruitment, performance reviews and on-going coaching and development of your Team. Carrying out regular 1-2-1's, along with any formal HR procedures necessary as well as reporting on the Team’s performance and productivity are essential. Ensuring our customers receive a high standard of service at all times, you will make sure quality monitoring and mystery shopping is carried out regularly.
The successful candidate will motivate, develop and inspire their Advisors to achieve great results. You will also be passionate about delivering a consistent VIP service to our customers and must have experience in a Contact Centre sales environment and have a knowledge of Contact Centre systems. Previous Group Travel experience would be beneficial. Strong communication and influencing skills are key. A flexible approach to working hours is required as you will work varying shift patterns including weekends and bank holidays.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Baggage Agents - EMA |
| Location |
East Midlands Airport |
| Team |
Baggage Loader UK |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at East Midlands Airport on a Fixed Term Contract until the 3rd November 2019.
Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
- Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
- Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
- Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
- Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
- Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given.
This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts will cover the 24/7 operation, including weekends and bank holidays. Your roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 or 40 hour per week contract basis.
Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team.
You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record checks and valid photo ID.
For all our airside roles you must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!erations
|
| Job Title |
Baggage Agents - LBA |
| Location |
Leeds Bradford Airport |
| Team |
Baggage Loader UK |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
30 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Leeds Bradford Airport on a Fixed Term Contract until the 3rd November 2019.
Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
- Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
- Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
- Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
- Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
- Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given.
This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts cover our 24/7 operation, including weekends and bank holidays and your roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 hour per week contract basis.
Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team.
You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record checks and a valid photo ID.
For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
B2 Licensed Engineer - Leeds Bradford |
| Location |
Leeds Bradford Airport |
| Team |
Line Maintenance |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
42 Hours |
| Company |
Jet2.com |
Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.
You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B2 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.
The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for B737 & B757 Aircraft and have a full UK driving license. In addition, you will be highly organised and able to prioritise work in a fast paced, dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer
|
| Job Title |
Dispatchers - LBA |
| Location |
Leeds Bradford Airport |
| Team |
Dispatcher UK |
| Job Type |
Fixed Term |
| Salary |
Competitive |
| Hours Per Week |
30 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After our fantastic success in 2018, we now have some great opportunities for Dispatchers to join our Ground Operations Team at Leeds Bradford Airport on a seasonal contract basis until 3rd November 2019.
Reporting to the Station Control Team, this role is responsible for facilitating the safe and efficient dispatching of our aircraft. Key responsibilities include - - The supervision of our aircraft turnaround, working with all teams involved in the turnaround, including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams
- Performing pre-flight check requirements, preparing accurate loading documentation including trim calculations and loading instructions
- Working to legal regulations and company requirements; operating all equipment in a safe manner and maintaining a clear and safe working environment for you and your colleagues
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values
Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.
The successful candidate will already be demonstrating Role Model behaviours. Previous experience within a Ground Operations environment and an understanding of the technical aspects of the turnaround process is required and you will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team.
For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport.
We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Administration Assistant (Finance) - FTC |
| Location |
Leeds City Centre |
| Team |
Finance |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Accounts Payable Team Leader - Jet2holidays, the Administrative Assistant (Finance) will play a key role within the Accounts Payable Team, whose accurate and timely actions are essential to the needs of the business. Please note these positions are 7 month, fixed term contracts.
In this exciting role, you will work within a larger Accounts Payable Team, managing a mail box of queries and payment enquiries from our hoteliers based overseas. Working to set KPIs, you will act as the first point of contact for these email queries, trying to resolve where possible and sign posting to other members of the Team to manage when required. In addition, you will help assist the team with any other ad hoc requests as and when required.
The successful candidate will have excellent levels of customer service, a high attention to detail with an inquisitive mind and an eye for problem solving. The role would ideally suit someone from a high volume query/invoice background, a claims management environment or experience within the travel industry.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Accounts Payable
|
| Job Title |
Senior Software Developer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Jet2.com and Jet2holidays are looking for a senior developer to join our ecommerce development team in Leeds. This is a key role in delivering improvements to our websites which will enable us to stay one step ahead of the competition.
Our business has been consistently growing year-on-year and your role is to ensure that our systems handle the increase in traffic gracefully while the features, performance and usability continue to improve over time.
What you’ll be doing
You’ll be joining a creative team in an agile, scrum environment. Your team will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps. Together with your team, you’ll be responsible for delivering high-quality developments across our two enterprise websites; Jet2.com and Jet2holidays.
You’ll be very hands-on and working with a fantastic team of developers and testers. You will be included in design decisions and responsible for developing software that delivers great value to our business.
Responsibilities - You will be responsible for the delivery of user stories within your team, ensuring that both your goals and those of your team members are delivered as expected.
- You will be quality-focused, writing and peer reviewing clean code that you will be proud to revisit in the future.
- You will share skills and techniques, helping drive quality improvements across the team.
- You will mentor junior colleagues, encouraging them to enjoy their work, become more effective and build their careers.
Technical skills
- Programming: You have a deep understanding of development in the Microsoft tech stack including C#, .NET 4.0+, ASP.NET, MVC and Web API.
- Code Quality. You promote quality in your team, e.g. teaching the principles of clean code to junior team members.
- SQL Server. You write efficient queries and debug effectively. You understand how changes can be deployed without risk.
- Agile / Scrum. You embrace change, minimise risks and deliver useful software frequently. You work in a fast-moving agile environment with minimum supervision.
- Test Driven Development. You perform TDD effectively. You know at least one IoC container inside-out and can share your skills with team members.
- System design. You understand the subtleties involved in design decisions and their effect on the big picture.
- Front-end. You are adept at front-end development, for example using Vue,js or JavaScript.
Who you are - You love solving technical challenges.
- You will have a real passion for building quality software.
- You will be focused on growing your knowledge and making yourself even more skillful.
- You will be keen to share your passion and enthusiasm for the job with your teammates.
What we’re offering
Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer: - Stimulating work with excellent progression opportunities for high performers.
- Excellent salaries.
- A discretionary bonus scheme.
- Discounted flights and holidays.
- Many other great benefits.
Equal Opportunities
At Jet2.com and Jet2holidays we understand that a diverse workforce enables us to provide a richer and more fulfilling working environment for our colleagues irrespective of any aspect of diversity. We believe in a culture that promotes equal opportunities for all colleagues. We also recognise that diversity enables us to attract and retain the best people.
|
| Job Title |
Software Developer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Jet2.com and Jet2holidays are looking for a developer to join our ecommerce development team in Leeds. This is a key role in delivering improvements to our websites which will enable us to stay one step ahead of the competition.
Our business has been consistently growing year-on-year and your role is to ensure that our systems handle the increase in traffic gracefully while the features, performance and usability continue to improve over time.
What you’ll be doing
You’ll be joining a creative team in an agile, scrum environment. Your team will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps. Together with your team, you’ll be responsible for delivering high-quality developments across our two enterprise websites; Jet2.com and Jet2holidays.
You’ll be very hands-on and working with a fantastic team of developers and testers. You will be included in design decisions and responsible for developing software that delivers great value to our business.
Responsibilities - You will be responsible for the delivery of user stories within your team, ensuring that both your goals and those of your team members are delivered as expected.
- You will be quality-focused, writing and peer reviewing clean code that you will be proud to revisit in the future.
- You will share skills and techniques, helping drive quality improvements across the team.
Technical skills
- Programming. You have a deep understanding of development in the Microsoft tech stack including C#, .NET 4.0+, ASP.NET, MVC and Web API.
- SQL Server. You write efficient queries and debug effectively. You understand how changes can be deployed without risk.
- Agile / Scrum. You embrace change, minimise risks and deliver useful software frequently. You work in a fast-moving agile environment with minimum supervision.
- Test Driven Development. You perform TDD effectively. You know at least one IoC container inside-out and can share your skills with team members.
- System design. You understand the subtleties involved in design decisions and their effect on the big picture.
- Code Quality. Yo write high quality code and promote quality in your team.
- Front-end. You are adept at front-end development, for example using Vue,js or JavaScript.
Who you are - You love solving technical challenges.
- You will have a real passion for building quality software.
- You will be focused on growing your knowledge and making yourself even more skillful.
- You will be keen to share your passion and enthusiasm for the job with your teammates.
What we’re offering
Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer: - Stimulating work with excellent progression opportunities for high performers.
- Excellent salaries.
- A discretionary bonus scheme.
- Discounted flights and holidays.
- Many other great benefits.
Equal Opportunities
At Jet2.com and Jet2holidays we understand that a diverse workforce enables us to provide a richer and more fulfilling working environment for our colleagues irrespective of any aspect of diversity. We believe in a culture that promotes equal opportunities for all colleagues. We also recognise that diversity enables us to attract and retain the best people.
|
| Job Title |
Passenger Service Agent (Resort Flight Check-In) - Tenerife |
| Location |
Tenerife |
| Team |
Resort Check In |
| Job Type |
Fixed Term |
| Salary |
Good |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for our fantastic Resort Flight Check-In Service, we have some fantastic opportunities for Passenger Service Agents to join our new Resort Flight Check-In team in Tenerife, on a part time, fixed term for Summer 2019.
Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –
- Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
- Issuing customers with boarding passes and following security procedures
- Adhering to all aviation, legal and company regulations and promoting a safety first culture
- Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
- Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service
As we are always on hand to help our customers, this position involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!
The successful candidates will – - Have a genuine passion for delivering outstanding customer service
- Be fluent in English with a basic understanding of Spanish
- Have the relevant right to work documentation for the location that you are applying for
In return we offer –
- Competitive salary
- Monthly 1-1’s and coaching sessions
- Free uniform
- Rosters provided in advance
- Excellent training and support to develop your career with Jet2.com & Jet2holidays
- The chance to make a real difference to our customers holidays
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Health and Safety Analyst |
| Location |
Head Office, Leeds Bradford Airport |
| Team |
Safety |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the Health and Safety Manager - UK, the Health and Safety Analyst is responsible for ensuring day to day administrative support is provided to the team. The Health and Safety Analyst will ensure all Health and Safety data taken from our in house safety reporting system is continuously analysed to assist the Health and Safety team with prioritising their workloads across the operational areas.
This vital position involves supporting the Health and Safety management team by providing effective and timely management information and data reports. You will support with system improvements allowing for the department to constantly development the Jet2.com Safety Management System (SMS) with the wider goal of making our business as safe as possible for our Colleagues and all-important customers. The Health and Safety Analyst will coordinate monthly safety reports, create briefing packs for safety occurrences and conduct safety database training when required.
The successful candidate will have experience in an administration role with experience of data management, experience within a Health and Safety environment would be advantageous. You will have experience of providing analytical support to a team, taking a logical and thorough approach to work. You will be able to demonstrate the ability to present technical data in a clear and informative way, with excellent attention to detail. You will also be familiar working with databases and online IT systems (any experience using Tableau would be highly desirable). Above all you will be able to work in a fast paced and dynamic environment.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Senior Product Development Executive |
| Location |
Leeds City Centre |
| Team |
Product |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Product Development Manager the Senior Product Development Executive (Groups) will work within the Jet2holidays Product Development Team to manage and support key developments for enhancing the propositions for Jet2holidays and Jet2.com for all sales channels.
The successful candidate will be responsible for organising, coordinating and attending the annual calendar of “Groups” related trade fairs that Jet2holidays and Jet2.com attend, liaising with Marketing to ensure Brand guidelines are followed and be responsible for managing any staff or suppliers attending. You will manage and develop the Groups proposition with Product, Group Sales, Marketing and Revenue Teams and any other key stakeholders from the planning stages to go live through to working on rectifying any issues following internal and external feedback.
You will take ownership for the IT Development process within the Product Team, creating and championing development requests, completing and coordinating user acceptance testing in line with system releases and develop new policies and procedures as relevant. You will work with Product, Contracting, Marketing and Revenue Teams to manage and support the launch (both online and offline) of new products and developments delivering innovative and effective marketing campaigns.
In addition, you will continually monitor internal Management Information, competitor activity and the travel press keeping abreast of competitor product developments, taking necessary actions and making recommendations to any relevant departments to ensure Jet2holidays reacts and adapts quickly to changing trends and market place.
The successful candidate will need demonstrable experience of organising and coordinating Trade & Public Shows, with the ability to work in a fast paced environment. Travel will be part of the role; therefore, you must be comfortable travelling alone. You will be an effective team player skilled in working across multiple departments but also willing to work off your own initiative. You will have a good level of creativity and accuracy in the English language, highly numerate, analytical with excellent attention to detail. You will have a good working knowledge of Microsoft Office particularly Excel, Word and Powerpoint and working with Agile processes would be highly desirable. You will require a full UK driving licence to be considered for this role.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Senior Software Developer |
| Location |
Sheffield City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We need a Senior Software Developer who is experienced in all areas of web development. You will be using our current tech stack which is .NET 4.0,ASP.NET, MVC, C#, WebAPI and SQL. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which deliver high-quality developments across our two enterprise websites, Jet2.com and Jet2holidays. This team is core to the future of the business and is responsible for building and maintaining a scalable, high performance system which can support the continued growth of the business and provide an excellent customer experience. You'll still be very hands on and leading a good team of .NET Developers. You’ll work alongside product owners and business stakeholders to shape, estimate and implement new requirements. You’ll also work closely with our UX Team to implement a variety of components which can be utilised as part of our CMS platform.
Who you are
We’re interested in people who like technical challenges and enjoy coaching others. Able to inspire, motivate and manage a team of developers and testers you’ll take a proactive approach to work and provide challenging and stretching targets for the team, always seeking out improvements. You should be passionate about continuous improvement and be committed to improving our agile processes and best practices within the team.
What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.
Next steps
If you are interested in this position, please click the Apply button NOW! (IT Systems)Engineer
|
| Job Title |
Software Developer |
| Location |
Sheffield City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We need a Software Developer to join our Business Intelligence Team who is experienced in all areas of web development. You will have the freedom to explore the latest innovative technologies, but our current tech stack is ASP.NET, C#, Angular, MVC, HTML, CSS, WebAPI, SQL and a little JavaScript. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which provides solutions that shape the way we operate, from our Mobile Apps, Mobile Site and Desktop eCommerce platform that handles over £1.4b of revenue to our ground-breaking Business Intelligence Solutions that provide real time insights across the entire business.
You will be very hands on working with a good team of .NET Developers and internal customers to help design and deliver innovative software solutions to complex business problems. In the next 6 months, the plan is to grow the team so this is a great opportunity to continue to develop and grow your career.
Who you are
We’re interested in people who like technical challenges. You must have a passion for creating great software!. You will actively promote collaboration and be a good communicator. The successful candidate will have experience in a commercial business, developing applications using .NET 4.6.2 (C#), Web API, Angular JS, JQuery, Entity Framework and T-SQL.
What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.
Next steps
If you are interested in this position, please click the Apply button NOW! (IT Systems Engineer)
|
| Job Title |
Lead Software Developer |
| Location |
Sheffield City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing
We need a Lead Software Developer who is experienced in all areas of web development and skilled with .NET 4.0 (or later) ASP.NET, MVC, C#, WebAPI and SQL. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which provides solutions that shape the way we operate, from our eCommerce platform Desktop, UX Team, Product Owners Mobile Apps and Mobile Site that are responsible for delivering high-quality developments across our two enterprise websites, Jet2.com and Jet2holidays.
You’ll be very hands leading a good team of .NET Developers. You should be enthusiastic about bringing new technology and innovation to the team and be involved in architecting solutions and responsible for developing software that adheres to development best practices.
Who you are We’re interested in people who like technical challenges as well as people ones and enjoy leading and coaching others. You must have a passion for creating great software! Able to inspire, motivate and manage a team of web developers and testers you’ll take a proactive approach to work and provide challenging and stretching targets for the team, always seeking out improvements. You will actively promote collaboration and be an excellent facilitator and communicator.
You’ll be responsible for releasing new features through our automated deployment process (Octopus Deploy) and will need to have a good understanding of enterprise-level network architecture. You will actively promote collaboration and be an excellent facilitator and communicator.
What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.
Next steps
If you are interested in this position, please click the Apply button NOW! (IT S(IT Systems)Engineer
|
| Job Title |
IT Infrastructure Engineer |
| Location |
Leeds City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Reporting to the IT Technical Specialist – Networks, Servers & Data Centre , the IT Infrastructure Engineer will work to maintain, develop and deliver the I.T. Infrastructure for the Dart Group across all of its European locations. Ensuring the platforms are always available for the userbase and issues are identified and rectified to minimise impact on the groups operational abilities.
The IT Infrastructure Engineer will ensure that the infrastructure platform is maintained, operational and patched. In addition, they will take an active and key role in the delivery of new projects and requirements for all areas and aspects of the groups operational estate.
The successful candidate will have experience in high availability eCommerce and critical operations systems as well as geographically dispersed data centres. Experience with SAN storage systems (EMC) is essential as well as systems management and automation (system Centre Orchestrator/Puppet) and virtualisation (VMWare/Hyper-V/Docker). You will have worked with Window Server environments (2008 R2/2012/2012 R2/2016), Linux administration, HP server operations, active directory, security platforms, Elastic search, Microsoft SCCM 2012, Citrix, Platform baselining and backup platform technologies. You will also have experience with F5 technologies, Citrix, XenApp and NetScaler.
You will be a pro-active self-starter who will use their initiative to solve problems and strong interpersonal and leadership skills Organisational and planning is essential as well as excellent time management and prioritisation skills. It is pivotal to have experience of high pressure 24/7 IT Operations background with demonstrable experience in architecting long-term & robust solutions.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)
|
| Job Title |
Passenger Service Agent (Resort Flight Check-In) - Gran Canaria |
| Location |
Gran Canaria |
| Team |
Resort Check In |
| Job Type |
Fixed Term |
| Salary |
Good |
| Hours Per Week |
20 Hours |
| Company |
Jet2holidays |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for our fantastic Resort Flight Check-In Service, we have some fantastic opportunities for Passenger Service Agents to join our new Resort Flight Check-In Team in Gran Canaria, on a part time, seasonal contract for Summer 2019.
Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –
- Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
- Issuing customers with boarding passes and following security procedures
- Adhering to all aviation, legal and company regulations and promoting a safety first culture
- Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
- Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service
As we are always on hand to help our customers, this position involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service! The successful candidates will – - Have a genuine passion for delivering outstanding customer service
- Be fluent in English with a basic understanding of Spanish
- Have the relevant right to work documentation for the location that you are applying for
In return we offer –
- Competitive salary
- Monthly 1-1’s and coaching sessions
- Free uniform
- Rosters provided in advance
- Excellent training and support to develop your career with Jet2.com & Jet2holidays
- The chance to make a real difference to our customers holidays
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols
|
| Job Title |
Contracts Executive - FTC |
| Location |
Leeds City Centre |
| Team |
Contracting |
| Job Type |
Fixed Term |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2holidays |
Reporting to the Contracts Executive Manager, the Contract Executive will support designated geographical areas within the Jet2holidays portfolio, ensuring all contracts are administered and processed in line with Company expectations. Please note this role is a fixed term contract.
In this key support role, assisting the Contractors and Contracts Managers, you will primarily be responsible for contributing towards a seamless operation by working with the Product, Data Control, Revenue and Finance Teams. You will load Supplier contracts, making sure they are processed accurately, in a timely manner and in line with Jet2holidays due diligence process.
In addition, you will maintain and monitor various reports and systems, also offering regular support to the Contracts Executive Manager.
The successful candidate will possess excellent IT skills, particularly in Word and Excel. Strong communication and organisation skills are essential. You must have a keen eye for detail and be able to work as part of a team, as well as individually. Any experience within a similar role in a Tour Operator would be highly desirable.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
|
| Job Title |
Customer Helper - Duty Manager - Ramp: EMA |
| Location |
East Midlands Airport |
| Team |
Ramp Manager UK |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
Based at East Midlands Airport and reporting to the Customer Helper - Ramp Manager, the Customer Helper - Duty Manager is responsible for the day to day management of the Jet2.com airside operations, overseeing team performance and ensuring high standards of service delivery so our customers receive a fantastic service at all times.
Leading the Back of House operational teams at the airport, our Customer Helper – Duty Managers play a pivotal role in achieving the On Time Performance of our flights and the delivery of a VIP Customer Service. You will manage teams across Baggage, Ramp and Dispatch, driving forward our safety first and Customer focused culture at every opportunity whilst acting as an Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.
The successful candidate will already be demonstrating Role Model behaviours. With a proven track record in coaching and developing others in a fast paced airside environment, you will have the ability to show flexibility and forward thinking in challenging operational situations. With strong back of house experience, we are looking for an inspirational leader, committed to the development of others and who shares our passion for service delivery and safety. Previous management/ supervisory experience of large teams within an airside environment is essential for this role
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations
|
| Job Title |
Junior Software Developer |
| Location |
Sheffield City Centre |
| Team |
IT Systems & Web Development |
| Job Type |
Permanent |
| Salary |
Excellent |
| Hours Per Week |
40 Hours |
| Company |
Jet2.com |
Jet2.com and Jet2holidays are looking for a Junior developer to join our ecommerce development team in Sheffield. This is a key role in delivering improvements to our websites which will enable us to stay one step ahead of the competition.
Our business has been consistently growing year-on-year and your role is to ensure that our systems handle the increase in traffic gracefully while the features, performance and usability continue to improve over time. You’ll be joining a creative team in an agile, scrum environment. Your team will solve the technical challenges that shape the way we operate on our ecommerce platform, back-office systems and mobile apps. Together with your team, you’ll be responsible for delivering high-quality developments across our two enterprise websites; Jet2.com and Jet2holidays. IT Systems Engineer
You’ll be very hands-on and working with a fantastic team of .NET Developers. You will be included in design decisions and responsible for developing software that delivers great value to our business. |
