Team: HR, Legal & Company Secretarial

Salary: Excellent

Contract Type: Fixed Term

Hours Per Week: 40 Hours

Jet2.com and Jet2Holidays are always looking for great people to join our award-winning team of colleagues. We are looking to hire a Legal Claims Executive to join our busy Leeds City Centre Head Office function in the Legal Claims team on a Fixed-Term basis.

As our Legal Claims Executive you will process legal claims for Jet2holidays, including injury, illness, and general standards.


What will you do?
  • Review and assess legal claims or serious customer complaints where there may be a potential legal claim
  • Liaise with internal departments and third-party suppliers to fully investigate all the points raised in legal claims
  • Work closely with hoteliers, local agents and contractors to ensure that all claims are mitigated
  • Assist with the reclaiming of substantial contributions from the hoteliers or their insurers
  • Review and fact check legal documents such as defences and other pleadings
  • Draft witness statements and other similar documents, providing detailed and accurate responses
We are looking for somebody with strong stakeholder management who can build effective relationships both internally & externally.


What else are we looking for?
  • System orientated with knowledge of Microsoft applications
  • Strong attention to detail & the ability to work under pressure
  • Excellent problem-solver
  • Intermediate excel skills

What Can We Offer You?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including:
  • Competitive salary, with annual pay review
  • Contributory pension scheme
  • 34 days holiday including Bank Holidays per annum (pro rata dependent upon contracted hours)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Colleague discounts on Jet2holidays and Jet2.com holidays and flights
  • Cycle to Work Scheme
  • Access to Mental Health First Aiders
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
Although this role is office based, we are currently operating a hybrid-working system, due to Covid-19, where office-based employees are required to work from home Monday, Thursday and Friday, and work in the office Tuesday and Wednesday. This may vary and may be amended at any time.

We offer an excellent remuneration package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Commercial Teams Head Office HR, Legal & Company Secretarial