Team: Airline, Holiday & Retail Revenue

Salary: Excellent

Contract Type: Permanent

Hours Per Week: 40 Hours

Reporting to the General Manager – In-Flight & Retail Trading, the Retail Revenue Manager will be responsible for executing & delivering trading performance strategies for our key online and onboard retail products, whilst additionally reviewing how and Jet2holidays are placed within the holiday and leisure market.
In addition to our sales of flights and package holidays, and Jet2holidays sell a variety of ancillary products (think online meals, drinks, duty-free items and travel insurance) and services (think extra space in the hold for larger items or pre-reserved seats) and in a business as large as ours it's a key driver of revenue. As our Retail Revenue Manager you will manage a commercially oriented analysis and pricing team that drives this Revenue stream and which plays a vital part in our bottom-line performance.

Key Responsibilities:
  • Creating, reviewing, and implementing pricing and promotional strategies to drive commercial efficiencies and profitable revenue growth
  • Forecasting sales and producing clear targets alongside relevant Finance functions and being accountable for the performance against those targets
  • Managing the delivery of existing trading reporting as well as driving forward the creation of new management information alongside the Retail Partnerships & MI Development Manager
  • Tracking operational performance metrics and proactively supporting operational teams in the effectively delivery of Retail & Inflight products
  • Supporting the Senior In-Flight & Retail Customer Experience Manager on delivering key customer experience reporting and actions
  • Identifying new revenue opportunities to drive commercial performance of existing and new products
  • Maintaining strong relationships with other teams across the business to drive forward key commercial activity
  • Support the delivery of Revenue Management projects and will be required to deputise for the General Manager - Inflight & Retail Trading as appropriate.
Person Specification:
  • Passionate data-driven candidate with experience in revenue management
  • Strong reporting and data analysis skills.
  • Excellent influencing and people skills, able to engage and build relationships.
  • Excellent communicator.
  • Strong presentation skills and comfortable presenting to senior management.
  • Strong organisation and planning skills.
  • Flexible and thrives in a fast moving environment.
  • Commercial Thinker – not just a number cruncher.
  • Attention to detail.

What can we offer you?

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including:
  • Hybrid working – 3 days per week office based
  • Competitive salary
  • Contributory pension scheme
  • 26 days holiday entitlement per annum (plus bank holidays)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Colleague discounts on Jet2holidays and holidays and flights
  • Cycle to Work Scheme
  • Access to Mental Health First Aiders
  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
We offer an excellent remuneration package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

Help us to send our all-important customers on holiday with and Jet2holidays!!

Other Opportunities

Commercial Teams Revenue Management Airline, Holiday & Retail Revenue