Jet2.com and Jet2holidays have been named Travel Brand of the Year 2022 at this year’s Which? Travel Awards, in recognition of the way that the companies have treated customers, both during the pandemic as well as now that international travel has reopened.
This years’ Which? Awards recognises the brands who are championing consumers by consistently offering outstanding products, as well as helping households across the UK make their money go further.
Steve Heapy, CEO of Jet2.com and Jet2holidays said: “The past two years have created challenges for many industries, with travel feeling the impact more than many. The way that different companies responded to the pandemic will be remembered for a long time, and I am very proud of the way that Jet2.com and Jet2holidays have led the way when it comes to looking after customers and treating them with respect.”
He added: “Ahead of international travel reopening we wanted to fly, rather than limp, out the traps once restrictions eased. With that in mind, we have been resolutely focused on delivering the same industry-leading levels of customer service that our customers expect. There is no better or fairer measure of how well we are doing in that regard than the consumer champion Which? and their members, so to be recognised as Which? Travel Brand of the Year shows that we are doing the right thing.”