At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Driver Supervisor, the Drivers work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective transport of Jet2.com and Jet2holidays colleagues and Customer baggage to ensure high standards of service and On Time Departures are accomplished. You will think safety at all times, putting the safety of you, your colleagues and our Customers first every time. Delivering On Time luggage from hotels to the airport is vital in ensuring our Customers' satisfaction and you will play a key role in achieving this and our on time performance targets. In addition, you will inspect vehicles daily and report any defects to the Maintenance Team.

The successful candidates will have excellent communication skills with the ability to adapt quickly in an ever changing environment. You must be a supportive team player with a positive and flexible approach. You will have experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team. You must also hold a full EU Driving License, Type C and the relevant Competency Certificate (CAP) under governing legislation. You will be fluent in Spanish and any English language skills would be an advantage. You must have the right to work in the location you are applying for.

In return, we offer a great salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to high volume leisure destinations in the Mediterranean, the Canaries and to European Leisure Cities. Ground Operations

The Head of UK Airports will have full responsibility for the safe, punctual and cost effective Ground Operation whilst maintaining an excellent and consistent customer experience across all our UK airport bases.

This exciting and challenging role requires someone with proven experience within a Ground Operations environment, at a senior management level, responsible for both the Front and Back of House Operation.
 
You will be accountable for delivering Jet2.com’s ‘On Time Performance’ target, investigating and making recommendations for improvement, direct management of a Team of General Managers and Station Managers and full responsibility for the control of all Jet2.com Ground Operations, including overall accountability for the budget and headcount.
 
You will be a strategic thinker, able to identify and ensure improvements in productivity. You will also monitor consistency of all training delivery, and be accountable for full adherence to Company procedures and practices within Ground Operations. Along with this, you will provide recommendations on initiatives for continuous improvement to develop and promote a seamless customer journey. Working alongside your colleagues, developing and implementing the internal succession plan is also a key part of the role.
 
The successful candidate will have gravitas, be robust in their approach and must be able to build and develop a customer centric culture to deliver and exceed Jet2.com standards for Safety, Customer Service, Cost Management and ancillary revenues.
 
Already an experienced senior leader, you will possess the commercial acumen to succeed in this environment, along with demonstrable experience in both presentation and negotiation skills. You will also inspire your teams to deliver and live the Jet2.com values and Company ethos.
 
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. 
 
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Reporting to the GM of IT Services, the Service Analyst - EU will work closely with the rest of the Service Management Team across a range of environments from Service Design and Transition to Infrastructure and Hardware configuration.
 
You will be involved in the delivery of the availability and support of the Airline systems such as Engineering, Operations Control, Crew Control, Ground Operations and Safety Systems. You will work closely with the Infrastructure Team to support the Group network, server and storage environment. In addition, you will help manage the resolution of all non-eCommerce issues including escalation to appropriate senior management.
 
You will ideally be based in the Canary Islands, the successful candidate will have proven experience in a Service management role in a medium to large organisation and have a strong technical background in support. You will have an excellent understanding of infrastructure and application delivery, working knowledge of ServiceNow, be ITIL Foundation certified and competent with LAN/WAN design and support and problem and change management (ITIL). Fluency in English and Spanish is mandatory, any additional European languages are highly desirable. A full driver’s license is necessary. Experience in PCI environments and cyber essentials would be beneficial.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on a part time Fixed Term contract.

Reporting to the Passenger Service Supervisor, the Passenger Service Agent will play a vital role in creating a great first impression so that all our customers receive a VIP service. You will be passionate about getting things right first time and helping to make sure our customers depart on their holidays or journey home on time.

Whether it’s providing a warm and friendly welcome or delivering a safe and on time boarding service, the Passenger Service Agent is there to help and support our customers throughout their journey in the airport. Providing an efficient check-in service, you will also have the opportunity to offer additional products and services to our customers, really making the most of their experience with us. And it doesn’t stop there. No matter what the time of day or night you will also be the welcoming face that meets our customers on arrival.

Successful candidates will have a genuine passion for delivering outstanding customer service. You will have a positive and flexible approach and always have a smile on your face. With an enthusiastic approach to helping customers and your Team, you must be able to demonstrate a proven track record in handling customer queries in a fast paced environment. To be successful in this role you must be fluent in Spanish and English.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on a part time Fixed Term contract.

Reporting to the Passenger Service Supervisor, the Passenger Service Agent will play a vital role in creating a great first impression so that all our customers receive a VIP service. You will be passionate about getting things right first time and helping to make sure our customers depart on their holidays or journey home on time.

Whether it’s providing a warm and friendly welcome or delivering a safe and on time boarding service, the Passenger Service Agent is there to help and support our customers throughout their journey in the airport. Providing an efficient check-in service, you will also have the opportunity to offer additional products and services to our customers, really making the most of their experience with us. And it doesn’t stop there. No matter what the time of day or night you will also be the welcoming face that meets our customers on arrival.

Successful candidates will have a genuine passion for delivering outstanding customer service. You will have a positive and flexible approach and always have a smile on your face. With an enthusiastic approach to helping customers and your Team, you must be able to demonstrate a proven track record in handling customer queries in a fast paced environment. To be successful in this role you must be fluent in Spanish and English.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Palma North on part-time Fixed Term contracts. This role will work as part of our Team on early shift mornings lasting to mid afternoon.

Reporting to the Resort Flight Check-In Duty Manager, the Passenger Service Agent in Resort will be responsible for:

 

• Providing a warm and friendly welcome
• Responsible for providing all our customers with an excellent check in service in the hotels
• Offering additional discounts to our customers on their next flights with Jet2.com
• Ensure adherence to safety regulations, promoting the safety first culture
• Providing our customers with clear instructions on their next steps once they arrive at the airport
• Delivering fantastic customer service
• Preparing next day’s resort routes

• Have a genuine passion for delivering excellent customer service
• Be fluent in English with a good understanding of Spanish
• Have the right to work in the location that you are applying for
• Preferably have a full driving licence and your own vehicle
• ​Be resident in the Alcudia, Puerto Pollensa or Can Picafort area

• Competitive salary
• Positions available across Europe
• Excellent training and support to develop your career with Jet2.com
• Comprehensive training
• Free uniform
• Rosters given in advance
• Monthly 1-1’s and coaching sessions
• Great team spirit and atmosphere
• The chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Majorca South on part-time Fixed Term contracts. This role will work as part of our Team on early shift mornings lasting to mid afternoon.

Reporting to the Resort Flight Check-In Duty Manager, the Passenger Service Agent in Resort will be responsible for:

 

• Providing a warm and friendly welcome
• Responsible for providing all our customers with an excellent check in service in the hotels
• Offering additional discounts to our customers on their next flights with Jet2.com
• Ensure adherence to safety regulations, promoting the safety first culture
• Providing our customers with clear instructions on their next steps once they arrive at the airport
• Delivering fantastic customer service
• Preparing next day’s resort routes

• Have a genuine passion for delivering excellent customer service
• Be fluent in English with a good understanding of Spanish
• Have the right to work in the location that you are applying for
• Preferably have a full driving licence and your own vehicle
• ​Be resident in the Palma, Palmanova, Magalluf or Santa Ponsa

• Competitive salary
• Positions available across Europe
• Excellent training and support to develop your career with Jet2.com
• Comprehensive training
• Free uniform
• Rosters given in advance
• Monthly 1-1’s and coaching sessions
• Great team spirit and atmosphere
• The chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agents to join our Resort Flight Check-In Team in Majorca North or Majorca South on a part-time Fixed Term contract. For this role you will need to live in Palma due to our internal transportation services who will be driving you back and forth to the resorts. You will work as part of our Team on early shift mornings lasting to mid afternoon.

Reporting to the Resort Flight Check-In Duty Manager, the Passenger Service Agent in Resort will be responsible for:

 

• Providing a warm and friendly welcome
• Responsible for providing all our customers with an excellent check in service in the hotels
• Offering additional discounts to our customers on their next flights with Jet2.com
• Ensure adherence to safety regulations, promoting the safety first culture
• Providing our customers with clear instructions on their next steps once they arrive at the airport
• Delivering fantastic customer service
• Preparing next day’s resort routes

• Have a genuine passion for delivering excellent customer service
• Be fluent in English with a good understanding of Spanish
• Have the right to work in the location that you are applying for
• Preferably have a full driving licence and your own vehicle
• ​Be resident in Palma 

• Competitive salary
• Positions available across Europe
• Excellent training and support to develop your career with Jet2.com
• Comprehensive training
• Free uniform
• Rosters given in advance
• Monthly 1-1’s and coaching sessions
• Great team spirit and atmosphere
• The chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Ground Operations jet2hols

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Ramp Agents to join our Ground Operations Team on a part time Fixed Term contract.

Reporting to the Ramp Supervisor, the Ramp Agent provides operational support at the airport, on a shift basis. Whether loading customers’ luggage in the aircraft, or driving a push-back tug, this is a hands-on role at the centre of the Jet2.com ground operations.

Working for our customer driven Ground Operations Team, you will be responsible for ensuring all specialist airside vehicles and operational equipment at the airfield is in the right place at the right time. You will think safety at all times, putting the safety of you, your colleagues and our Customers first every time. Getting our aircraft in the sky on time is an important part in ensuring Customer satisfaction and this role will play a vital role in achieving our on time performance targets.

The successful candidates will have excellent communication skills in both English and Spanish with the ability to adapt quickly in an ever changing environment. You must be a supportive team player with a positive and flexible approach. You will have experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team. You must also hold a full Driving License.

In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.

Reporting to the Application Service Delivery Manager– IT Services, the Service Analyst will work closely with the rest of the Service Delivery Team across a range of environments from Service Design and Transition to Infrastructure and Hardware configuration.
 
You will be involved in the delivery of the availability and support of the Airline systems such as Engineering, Operations Control, Crew Control, Ground Operations and Safety Systems. You will work closely with the Infrastructure Service Delivery Manager to support the Group network, server and storage environment. In addition, you will help manage the resolution of all non eCommerce issues including escalation to appropriate senior management.
 
The successful candidate will have proven experience in a Service management role in a medium to large organisation and have a strong technical background in support. You will have an excellent understanding of infrastructure and application delivery, working knowledge of ServiceNow, be ITIL Foundation certified and competent with LAN/WAN design and support and problem and change management (ITIL). Any additional European languages are highly desirable. A full drivers license is preferable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!IT Systems

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Passenger Service Agent Supervisors in Resort to join our Team in Palma on part-time Fixed Term contracts.

Reporting to the Resort Flight Check In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and team performance. Through inspirational leadership and a natural passion for developing others you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Spanish, preferably have a full driving license and your own vehicle and have the right to work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Cyprus

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Supervisor-Cyprus, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Cyprus, with a focus on Paphos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 14th November 2018.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.  With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.

This role is based in Larnaca but overseas travel may be required.

The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. You must be fluent in English, and Greek/Cypriot would be an advantage. You will have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.

In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Supervisor - Greece, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Zakynthos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st October 2018.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.   With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.
 
This role is based in Zakynthos but overseas travel may be required.
 
The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. It will be advantageous to be fluent in both Greek and English and have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.
 
In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
 
Reporting to the Regional Supervisor, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Dubronvik, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until  01st November 2018.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.   With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.
 
This role is based in Dubrovnik but overseas travel may be required.

The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. You must be fluent in English and have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.
In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Supervisor - Europe, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Pula, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st October.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.   With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.

This role is based in Pula but overseas travel may be required.
 
The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. It will be advantageous to be fluent in both Greek and English and have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.
 
In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Supervisor - Greece, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Kos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st October 2018.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.   With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.
 
This role is based in Kos but overseas travel may be required.
 
The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. It will be advantageous to be fluent in both Greek and English and have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.
 
In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!