• The dispatch of all aircraft in compliance with Company and legal requirements
• Effective communication with all Teams & Crews involved with the aircraft departure
• Ensuring the effective coordination of all dispatch and load control operations
• Ambassador for our safety-first culture, ensuring you drive the culture through every aspect of your work
• Supporting the business to deliver our on-time performance targets and VIP service to our customers

• Excellent communication skills in both English and Spanish with the ability to quickly and accurately assess situations
• Genuine passion for delivering outstanding customer service
• High degree of personal effectiveness in managing your own workload and confidently taking responsibility for decision making
• Ideally have previous turnaround supervisory experience, although this is not essential
• You must hold a type B Driving License

• Competitive salary
• Excellent training and support to develop your career with Jet2.com
• Fully paid training
• Free uniform
• Rosters given in advance
• One to One and coaching sessions
• Great team spirit and atmosphere

• Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS)
• Restful API development\integration
• Apache Kafka
• Data Visualisation (specifically the use of Tableau Desktop and Tableau Server)
• C#
• Java
• SQL Server Reporting Services
• SQL Server Analysis Services

We have an exciting opportunity for a Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focusing on the Operational side of the business (Flight Planning & Operations, Crew Planning & Operations, Ground Operations, Risk and Safety and Engineering).

You will implement innovative technical solutions to support the integration of systems used by operational areas of the business. You will also develop a detailed understanding of business requirements for MI and Analytics in these areas to develop complex data models and data pipelines to support these requirements.

You should be experienced in the development of solutions on the Microsoft SQL Server BI environment with strong TSQL and SSIS development skills. You should also have demonstrable commercial experience working on this type of environment and working as part of an innovative, fast-paced, agile development team.

You will be part of a team of like-minded individuals with a passion for data and analytics working together to deliver the team goals and meet or exceed the expectations of business users.

Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role:

·         Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS)

·         Restful API development\integration

·         Apache Kafka

·         Data Visualisation (specifically the use of Tableau Desktop and Tableau Server)

·         C#

·         Java

·         SQL Server Reporting Services

·         SQL Server Analysis Services

If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)

• Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
• Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
• Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
• Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
• Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Welcoming our customers as they arrive at the airport and helping them with any queries.
• Checking in our customers, issuing boarding passes and following safety and security procedures.
• Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
• Supporting our customers throughout their journey through the airport.
• Greeting our customers as they arrive back at the airport from their holiday.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
• Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
• Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
• Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
• Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Welcoming our customers as they arrive at the airport and helping them with any queries.
• Checking in our customers, issuing boarding passes and following safety and security procedures.
• Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
• Supporting our customers throughout their journey through the airport
• Greeting our customers as they arrive back at the airport from their holiday.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
• Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
• Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
• Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
• Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Welcoming our customers as they arrive at the airport and helping them with any queries.
• Checking in our customers, issuing boarding passes and following safety and security procedures.
• Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
• Supporting our customers throughout their journey through the airport.
• Greeting our customers as they arrive back at the airport from their holiday.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

• Organising baggage as it arrives from the Check In Hall and ensuring the accurate and timely allocation of baggage and hold items to correct aircraft.
• Loading of baggage onto baggage carts and supporting the transportation of items to the aircraft whilst meeting set Service Level Agreements.
• Working with our Ramp Agent team to load the aircraft, adhering to loading instructions and weight & balance parameters.
• Unloading of inbound hold luggage and ensuring correct distribution onto our Baggage Carousels.
• Working to legal and company requirements; operating in a safe manner and maintaining a clear and safe working environment for you and your colleagues.
• Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
 

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Drivers Supervisor – Jet2holidays, the Baggage Loaders duties will:
 

• Work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective loading and transport of our Jet2holidays customers’ baggage from their hotels to the airport. You will ensure high standards of service and On Time departures are accomplished.
• Think safety at all times and put the safety of yourself, your colleagues and our customers first every time.

• Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of yourself and your Team
• Excellent communication skills and be fluent in Portuguese
• The ability to adapt quickly in an ever-changing environment.
• A positive and flexible approach and be a supportive team player.

• Competitive salary
• Excellent training
• Career progression
• Fully paid training
• Free uniform
• Rosters given in advance
• 1-1 and coaching sessions
• Great team spirit and atmosphere
• Chance to make a real difference to our customers holiday

 
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
 

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Team on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Driver Supervisor the Drivers are responsible for:
 

• Working co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective transport of colleagues and customer baggage from their hotels to the airport
• Ensuring high standards of service and On Time departures are accomplished
• Thinking safety at all times and putting the safety of you, your colleagues and our customers first every time
• Inspecting vehicles daily you reporting any defects to the Maintenance Team

• A Full EU Driving License, Type C and the relevant Competency Certificate (CAM) under governing legislation
• Excellent communication skills and fluent in Portuguese with the ability to adapt quickly in an ever-changing environment. Any English language skills would be an advantage
• A positive and flexible approach and be a supportive team player
• Experience of working in a manual and operational environment
• The right to work in the location you are applying for

• A Competitive salary
• Excellent training and support to develop your career with Jet2.com
• Fully paid training
• Free uniform
• Rosters given in advance
• Monthly 1-1 and coaching sessions
• Great team spirit and atmosphere

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

• Delivering fantastic customer service
• Providing a warm and friendly welcome
• Supporting our customers throughout their journey in the airport
• Providing an efficient check-in& boarding service
• Being the welcoming face that meets our customers on arrival

• Genuine passion for delivering outstanding customer service
• A positive and flexible approach and always have a “Happy to help” attitude at all times
• A Supportive mindset, always looking to help our customers and your Team
• A Proven track record in handling customer queries in a fast-paced environment
• Flexibility to work across rotational shifts
• Excellent communication skills and fluent in English and Spanish

• Competitive salary
• Excellent training and support to develop your career with Jet2.com
• Fully paid training
• Free uniform
• Rosters given in advance
•  One to Ones & coaching sessions
• Great team spirit and atmosphere
• Chance to make a real difference to our customers holiday

As we continue to grow, we are recruiting for our Cabin Crew & Ground Operations Team for Summer 2019 to play a pivotal role in our ongoing success.

We will be visiting the Radisson Blu Hotel at London Stansted Airport and if you are interested in joining our Team as a Passenger Service Agent, Baggage Agent or Cabin Crew at London Stansted Airport in 2019, we would love to meet with you to give you information about our future opportunities and life working at Jet2.com.

Jet2.com is a leading leisure Airline and the 3rd largest in the UK. We fly from 9 UK bases to the Mediterranean, the Canary Islands and great leisure cities across Europe and even New York in the winter. In addition, our award winning Jet2holidays tour operation continues to expand and in the last 12 months we've taken over 1 million people on a fantastic Jet2holiday.

We offer dedicated training, an open and friendly atmosphere to progress your career and, of course, the opportunity to take our all-important customers on holiday with Jet2.com and Jet2holidays!!

If you're looking for a break from the 9 - 5 and have the energy, enthusiasm and passion required to deliver a VIP experience to our all important customers then why not come and meet us to find out more.

Radisson Blu Hotel Stansted
Waltham Close, London Stansted Airport, Essex, CM24 1PP
Friday 7th December 2018
10am - 5:00pm – join us whenever convenient 

If you would like to register your interest prior to attending, please click 'apply', otherwise we will see you on the day. 

We offer a competitive salary and benefits along with great career opportunities in our exciting business. If you are passionate and enthusiastic, you will enjoy the variety and challenges these exciting opportunities bring.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Reporting to the Recruiter, the Telephone Interviewer will be part of a team supporting the delivery of our seasonal volume recruitment campaigns. Through effective telephone interviewing and candidate management you will be responsible for ensuring a high quality of candidate and maximum attendance at our Selection Days. This is a Fixed Term Contract position supporting our busy seasonal recruitment campaign.

You will be responsible for interviewing candidates who have applied for our volume campaigns over the phone to assess their suitability and be accountable for managing communication with the candidate up to and during the onboarding stages as well as ensuring accurate updating of the eRecruitment system (IBM Kenexa). You will also be responsible for providing information and feedback to candidates and ultimately ensuring we provide a fantastic candidate experience to everyone who applies to be part of Jet2.com and Jet2holidays.

The successful candidate will already be demonstrating Role Model behaviours. You will have experience of speaking to customers over the phone in a fast paced, customer focused environment and will ideally have agency or in-house experience of telephone interviewing and recruiting for volume campaigns. Experience of using an eRecruitment system (Applicant Tracking System) would be advantageous but full training will be provided. You must demonstrate a conscientious approach, possess strong typing skills and be a supportive and flexible member of the Team.

In return, we offer a competitive salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Reporting to the GM - HR Operations and based at Leeds Bradford Airport, the HR Business Partner (Ground Operations UK) will be responsible for providing support and guidance to Ground Operations Team in line with the HR Strategy in order to improve people capability, adding value to the performance of the business.
 
Working with the HR Operations Team, who provide a front line Human Resource Service to the UK Operations business of Jet2.com and Jet2holidays, you will take the lead on ad hoc HR Projects ensuring they support the development of the designated business areas and delivery of the HR strategy. Partnering with all HR areas (including Recruitment, Payroll & Administration) you will provide information and support on key calendar and employee life cycle activities ensuring their delivery in an accurate and timely manner. You will also be the first point of contact for advising and supporting any organisational changes and providing updates on multi-country employment legislation and best practice to the HR Team and key stakeholders within the business. The design, development and delivery of manuals and HR technical training for UK Ground Operations Managers on key policies and procedures (including salary and benefits matrices, joiner/leaver documentation, on-boarding and performance review processes) ensuring they have the right skills to manage their team effectively is vital to the success of this role.

In addition, you will be responsible for developing, maintaining and updating of all internal processes, contracts, policies and associated documentation ensuring they comply with any changes to the UK laws and best practice.

The successful candidate will have a proven track record of HR generalist experience working in a fast paced multi-national environment who is comfortable and effective at influencing at a senior level. With a strong strategic and commercial awareness you will understand the risks within a business in the context of finding a practical solution. 

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays & continued success of our Resort Flight Check-In service, we have a great opportunity for a Passenger Service Supervisor to join our new Resort Flight Check-In Teams in Almeria on a Full-Time Fixed Term contract for Summer 2019.

Reporting to the Resort Flight Check-In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and Passenger Service Agent team performance. Through inspirational leadership and a natural passion for developing others, you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Spanish, preferably have a full driving license and your own vehicle and have the Right To Work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Cyprus

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays & continued success of our Resort Flight Check-In service, we have a great opportunity for a Passenger Service Supervisor to join our new Resort Flight Check-In Teams in Almeria on a Full-Time Fixed Term contract for Summer 2019.

Reporting to the Resort Flight Check-In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and Passenger Service Agent team performance. Through inspirational leadership and a natural passion for developing others, you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Spanish, preferably have a full driving license and your own vehicle and have the Right To Work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Cyprus

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays & continued success of our Resort Flight Check-In service, we have a great opportunity for a Passenger Service Supervisor to join our new Resort Flight Check-In Teams in the Costa Brava on a Full-Time Fixed Term contract for Summer 2019.

Reporting to the Resort Flight Check-In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and Passenger Service Agent team performance. Through inspirational leadership and a natural passion for developing others, you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Spanish, preferably have a full driving license and your own vehicle and have the Right To Work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Spain

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays & continued success of our Resort Flight Check-In service, we have a great opportunity for a Passenger Service Supervisor to join our new Resort Flight Check-In Teams in Madeira on a 30 hours week, Fixed Term contract for Summer 2019.

Reporting to the Resort Flight Check-In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and Passenger Service Agent team performance. Through inspirational leadership and a natural passion for developing others, you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Portuguese, preferably have a full driving license and your own vehicle and have the Right To Work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Portugal

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays & continued success of our Resort Flight Check-In service, we have a great opportunity for a Passenger Service Supervisor to join our new Resort Flight Check-In Teams in The Algarve on a 30 hours a week, Fixed Term contract for Summer 2019.

Reporting to the Resort Flight Check-In Manager, as the Passenger Service Supervisor, you will play an important role in ensuring the supervision of the day to day operation and Passenger Service Agent team performance. Through inspirational leadership and a natural passion for developing others, you’ll lead and support the team to deliver high performance, whilst adhering to safety regulations. You’ll be an ambassador of our safety first culture, ensuring your Team drive the culture through every aspect of their work.

You will have a proven track record of leading and motivating others in a management or supervisory role with a genuine passion for delivering exceptional customer service.

The successful candidate will have a genuine passion for delivering VIP customer service and ideally will have previous experience within the Airline or Travel industry, although this is not essential. You must be fluent in English with a good understanding of Portuguese, preferably have a full driving license and your own vehicle and have the Right To Work in the location you are applying for.

In return for delighting our customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.Ground Operations jet2hols
Portugal

Reporting to the Service Manager– IT, the Service Analyst will work closely with the rest of the Service Delivery Team across a range of environments from Service Design and Transition to Infrastructure and Hardware configuration.
 
You will be involved in the delivery of the availability and support of the Airline and office systems such as Engineering, Operations Control, Crew Control, Ground Operations, Safety Systems, Finance and HR. In addition, you will help manage the resolution of all non eCommerce issues including escalation to appropriate senior management.
 
The successful candidate will have proven experience in a Service management role in a medium to large organisation and have a strong technical background in support. You will have an excellent understanding of infrastructure and application delivery, working knowledge of MDM, ServiceNow, be ITIL Foundation certified and experienced in problem and change management (ITIL Framework). Any additional European languages are highly desirable. A full drivers license is preferable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!IT Systems

Jet2.com is an award winning leisure Airline and the 2nd largest in the UK. We fly from 9 UK bases to the Mediterranean, the Canaries and to European Leisure Cities across Europe.

As we continue to grow, we are looking for people interested in joining our Red Team in Alicante to play a pivotal role in our ongoing success.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.

We are looking for Customer Helpers (Passenger Service Agents) across Alicante to play a vital role in creating a great first impression, ensuring that all customers receive a VIP service. We are passionate about delivering great customer service and we are looking for exceptional colleagues to share and deliver our friendly and trustworthy service.

We are holding a roadshow in Alicante and would love to meet with you to give you further information on the role and what it's like to work at Jet2.com and Jet2holidays.

Venue and Date:

• Hotel Areca, Carrer Del Llimo, 2, 03320 Torre Del Pla, Alicante
• Tuesday 11th December
• From 10 am to 6pm 

If you would like to register your interest prior to attending, please click 'apply', otherwise we look forward to seeing you on the day.

In return, we are offering world class paid training, a local Spanish contract, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2.com and Jet2holidays!! Palma Spain

Jet2.com is an award winning leisure Airline and the 2nd largest in the UK. We fly from 9 UK bases to the Mediterranean, the Canaries and to European Leisure Cities across Europe.

As we continue to grow, we are looking for people interested in joining our Red Team in Alicante to play a pivotal role in our ongoing success.

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.

We will have the following positions available next year:
 

• Dispatchers
• Ramp Agents

We are holding a roadshow in Alicante and would love to meet with you to give you further information on the role and what it's like to work at Jet2.com and Jet2holidays.

Venue and Date: Tuesday 11th December 2018
Hotel Areca
c/ Llimo 2, 03320 Torre del pla, Alicante
From 10 am to 6pm 

If you would like to register your interest prior to attending, please click 'apply', otherwise we look forward to seeing you on the day.

In return, we are offering world class paid training, a local Spanish contract, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Regional Supervisor, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in France and Swizterland, with a focus on Nice Airport during the summer months and Geneva Airport during the winter, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st October 2019.

The successful candidate will be responsible for:

• Excellent levels of service to Jet2.com’s customers and being their point of contact.
• Support and supervise our third-party handler in the check in process to ensure check in is done correctly.
• Effective co-ordination of both the landside and airside operations,
• Completion of quality checks on the entire Jet2.com operation at the airport
• Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
• Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
• Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
• Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

• Fluent English and French
• Genuine passion for delivering outstanding customer service
• Excellent communication skills
• Previous experience in a Customer Service role
• Ideally previous experience in the airline industry

• Competitive salary
• Excellent training and support to develop your career with Jet2.com
• Fully paid training
• Free uniform
• Rosters given in advance
• One to Ones & coaching sessions
• Great team spirit and atmosphere
• Chance to make a real difference to our customers holiday

 
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

The Head of UK Airports will have full responsibility for the safe, punctual and cost effective Ground Operation whilst maintaining an excellent and consistent customer experience across all our UK airport bases.

This exciting and challenging role requires someone with proven experience within a Ground Operations environment, at a senior management level, responsible for both the Front and Back of House Operation.
 
You will be accountable for delivering Jet2.com’s ‘On Time Performance’ target, investigating and making recommendations for improvement, direct management of a Team of General Managers and Station Managers and full responsibility for the control of all Jet2.com Ground Operations, including overall accountability for the budget and headcount.
 
You will be a strategic thinker, able to identify and ensure improvements in productivity. You will also monitor consistency of all training delivery, and be accountable for full adherence to Company procedures and practices within Ground Operations. Along with this, you will provide recommendations on initiatives for continuous improvement to develop and promote a seamless customer journey. Working alongside your colleagues, developing and implementing the internal succession plan is also a key part of the role.
 
The successful candidate will have gravitas, be robust in their approach and must be able to build and develop a customer centric culture to deliver and exceed Jet2.com standards for Safety, Customer Service, Cost Management and ancillary revenues.
 
Already an experienced senior leader, you will possess the commercial acumen to succeed in this environment, along with demonstrable experience in both presentation and negotiation skills. You will also inspire your teams to deliver and live the Jet2.com values and Company ethos.
 
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. 
 
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Supervisor - Greece, the Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Zakynthos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st October 2018.

This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will be responsible for supporting the effective running of both our landside and airside operations, working alongside your Jet2.com colleagues and third party partners to deliver Jet2.com’s on time performance targets.   With a clear focus on Safety, you will carry out quality checks on the entire Jet2.com operation, ensuring we are achieve and exceed quality standards and driving forward our safety first culture.
 
This role is based in Zakynthos but overseas travel may be required.
 
The successful candidate will already be demonstrating Role Model behaviours. You will have a strong background in ground operations, with experience of check in and/or ramp handling. It will be advantageous to be fluent in both Greek and English and have previous experience of working in a fast paced customer facing environment. Experience of working with third party suppliers would be an advantage. You will have a genuine passion for customer service and be confident in communicating across different cultures and languages.
 
In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!